Raymour & Flanigan - Big Flats Reviews 

They weren't pushy Was able to browse by ourself, Yet quickly available when we had questions.

Tad White greeted us with a warm smile on a Sunday afternoon and made our experience at Raymour & Flanigan in Big Flats wonderful from start to finish. We were shopping for a new mattress for our daughter Elizabeth’s canopy bed but weren’t sure what type would be best. Tad walked us through the different options, answered our questions, and gave us the information we needed to make our own educated decision without trying to influence our choice. He encouraged both Burdett and me to try the mattresses and gave us time to talk privately, without ever making us feel pressured. We ultimately chose a Tempur-Pedic mattress and foundation.

When they were delivered, we discovered that the foundation did not fit properly within Elizabeth’s canopy bed frame. Tad immediately helped us find the correct Tempur-Pedic foundation and made the necessary arrangements at no additional cost. Thanks to his knowledge and follow-through, we were able to preserve Elizabeth’s canopy bed while giving her the comfortable sleep system we wanted for her.

We truly appreciated Tad’s warmth, professionalism, patience, and commitment to making sure everything was right. We would highly recommend Tad White to anyone shopping at Raymour & Flanigan in Big Flats!

Easy to locate what we wanted and ordered in a very short time.

Always very nice customer service reps! Chris was very nice and not pushy! We bought a mattress in our price range and happy to do business with you.

The low/no pressure to purchase anything was the biggest upside for me.

Love working with Lou Smith in Horseheads office

very easy to get my order and talk to someone

Tad was amazing. He bent over backwards to accommodate our fickle needs and he delivered. We ordered exactly what we wanted and feel like we made a great friend in the process.

Not pushy at all, very pleasant, and found us exactly what we were looking for, GREAT deal to.

The salesman was awesome, not pushy, made us feel welcome

Tim was wonderful in following up and helping us to get the best deal possible that worked with our budget! We’ve been using Raymour & Flanigan for years!

I bought a 5 year platinum protection plan and when they didn’t want to repair but rather replace the sofas previously that apparently ended the protection plan I purchased? I was not aware of this and one of the replacement sofas is now broken and I am still 18 months from the initial 5 years being completed but I have no coverage. I am NOT happy, will not be returning.

Excellent and knowledgeable service by salesperson

Mary Keenan was pleasant to work with. No high pressure selling.

Mr. Grant was courteous and professional, when he wasn’t there, he had his colleague. Call me to make sure that I had everything I needed.

Gina was lovely. Professional, personable and friendly. Great experience!!

Tim was patient and helpful! He showed us many different options and helped us to finance our dream mattress! We will definitely return and do more business with him! Five start service!!

Although the furniture and its delivery was exceptional, nobody can tell me when I will receive my desk that is still yet to come. Not even my local R&F can tell me when I will be getting it.

I had a great experience at raymour. Sales person always great and he was on top of the sale!

I have been looking at this chair for at least 6 months. Glad it is still in stock. I will pick it up on Friday. $50 delivery fee for a 4 mile drive from the store to my house is too much.