Upon arrival we were greeted and shown to mattresses quickly, the sales rep was knowledgeable, pleasant and easily answered all our questions. Showed us many options,pros and cons and gave us time to... See more
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See what reviewers are saying
I ordered online, but had a problem that customer service ended up having to fix. Customer service was excellent. Delivery was also excellent. I knew exactly when they were going to arrive to the sec... See more
Was welcomed pleasantly as I walked in the door. Salesman stayed with me to assist with questions and furniture use. Everything was explained clearly and fully, making sure I understood the whole tr... See more
Company replied
Inez was full of knowledge and very nice to deal with. She wasnt pushy or gave a sales pitch, just helped us get into exactly what we have been looking for. She explained everything clearly about th... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
220 Reynolds Road, 13790, Johnson City, NY, United States
- 6077972214
4.6
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Great experience
With Inez Milligan's guidance we purchased a wonderful lift recliner. She listened to what we were looking for and explained many things to us. Great customer service and knowledgeable emplo yee.
May 11, 2024
Reply from Raymour & Flanigan - Binghamton
Hello Karen Ely! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
I had to furnish a one bedroom…
I had to furnish a one bedroom apartment quickly. Raymour and Flanigan was the only furniture store that could timely meet my need. The salesman was patient and helpful, did not pressure me or try and direct me in any particular way. He moved furniture around so I could see pieces together, he discussed mattress construction intelligently. I am happy with my many selections and was reassured to learn that should any piece not look "right" when delivered I could immediately return on the same delivery truck. Its safe to say Raymour and Flanigan exceeded my expectations.
May 8, 2024
Reply from Raymour & Flanigan - Binghamton
Hello Joe Mitchell! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Reply from Raymour & Flanigan - Binghamton
Hello John Dunfee We sincerely apologize for the issue you are experiencing with your furniture. We'd be happy to get this resolved for you!. Please email us a brief summary of the issues to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!
Elizabeth
Elizabeth, our salesperson, was excellent. She was patient as we made a group decision on couches for a cottage. She gave us space for discussion and time to think as we made multiple visits. She was always on hand with information and to answer questions.
Fair pricing for the quality of furniture at this outlet.
May 4, 2024
Reply from Raymour & Flanigan - Binghamton
Thank you so much, Karen, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Binghamton
Hello Brandon Lawson Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Reply from Raymour & Flanigan - Binghamton
Thank you, Rodney, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sectional couch
Sales staff (Allan & Evie) were very knowledgeable about there products. Seems like a quality couch
March 24, 2024
Reply from Raymour & Flanigan - Binghamton
Thank you so much for your review, Glenn! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Binghamton
Hello Erin Oconnor! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
My buying experience was outstanding
The gentleman that helped us was exceptionally understanding and knowledgeable. He went above and beyond I really appreciate him.
March 15, 2024
Reply from Raymour & Flanigan - Binghamton
Thank you so much for your review, John! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I had a wonderful salesman named Guy who works at the Outlet in Johnson City, NY. He was patient and explained the differences in dining room sets.
I had a wonderful salesman named Guy; he works in Johnson City, NY, He was patient and explained the differences in many dining room sets.
February 3, 2024
Guy Reneau!!
Guy Reneau!!! He is Awesome, very courteous and professional and at the same time so down to earth and helpful! Thank You Guy!!
February 27, 2024
Reply from Raymour & Flanigan - Binghamton
Thank you Katherine for your review! It's great to hear that your sales person, Guy , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
Great Salesperson, Great Selection
The salesperson, Mohammed, was very busy with several customers, but found a way to pay attention to us as well as the other customers. He pointed us to the type of recliner we were looking for, let us try out several, then came back to help us place the order.
The customer service associate was also great, making the purchase and pick up arrangements easy.
February 24, 2024
Reply from Raymour & Flanigan - Binghamton
Hello Ron! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
So quick, easy, and nice!
So quick and easy to find the perfect loveseat! I like that we walked around independently to find what we wanted and then found an associate right away to help us!
The building is also set up so nicely
February 25, 2024
Reply from Raymour & Flanigan - Binghamton
Thank you, Sarah, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Phil
Phil, very helpful, knowledgable and made himself available while NOT be pushy! Great great great
February 20, 2024
Great sales personnel
Sales personnel was helpful and considerate. The manager came and introduced himself. The whole experience was very relaxed and I'm looking forward to the delivery of my new furniture!
February 13, 2024
Reply from Raymour & Flanigan - Binghamton
Hello Cheryl Mammano! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
It was easy and convenient.
February 8, 2024
Reply from Raymour & Flanigan - Binghamton
Hello Johanna Santa. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
The salesperson Inez was very helpful…
The salesperson Inez was very helpful and spent a lot of time giving me the information I needed.
January 27, 2024
Reply from Raymour & Flanigan - Binghamton
Hello Pam Fahs! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Great experience!
As usual, Carmine was able to find us exactly what we were looking for at a great price. Caines knowledge and experience provided us with a pleasurable shopping experience and that’s coming from a guy who hates shopping.
January 27, 2024
Reply from Raymour & Flanigan - Binghamton
Thank you G W for your review! It's great to hear that your sales person, Carmine , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
I disliked the fact that I felt rushed
I disliked the fact that I felt rushed. I went in to buy a third end table for my family room and the ones I bought previously were discontinued. The salesperson was walking around very fast and I had trouble keeping up with him (I have 2 knee replacements plus 2 hip replacements) and he was pressuring me to decide and even said out loud....I've shown you this 4 times allready
January 28, 2024
Reply from Raymour & Flanigan - Binghamton
Hello Kathy Malchak! Thank you for your feedback. We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!
Reply from Raymour & Flanigan - Binghamton
Hello Grace Aldrich! Thank you for your feedback. We're glad you enjoyed shopping with us! Thank you!
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