Upon arrival we were greeted and shown to mattresses quickly, the sales rep was knowledgeable, pleasant and easily answered all our questions. Showed us many options,pros and cons and gave us time to... See more
Company replied
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See what reviewers are saying
I ordered online, but had a problem that customer service ended up having to fix. Customer service was excellent. Delivery was also excellent. I knew exactly when they were going to arrive to the sec... See more
Was welcomed pleasantly as I walked in the door. Salesman stayed with me to assist with questions and furniture use. Everything was explained clearly and fully, making sure I understood the whole tr... See more
Company replied
Inez was full of knowledge and very nice to deal with. She wasnt pushy or gave a sales pitch, just helped us get into exactly what we have been looking for. She explained everything clearly about th... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
220 Reynolds Road, 13790, Johnson City, NY, United States
- 6077972214
4.6
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Renee made our experience very…Enjoyable
Renee made our experience very enjoyable! We were able to browse for a bit and then she was able to answer any of our questions while helping us to make the best decisions.
October 2, 2023
Reply from Raymour & Flanigan - Binghamton
Hello SUZANNE K! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!
The sales person was phenomenal, however …
The sales person, Noell was wonderful. She was friendly, extremely help during and after our purchase, knowledgeable. 5 stars for her.
However, being a senior citizen with limited capability to have current furniture removed plus extremely high delivery fees has been so very stressful. It would be nice if handicapped and senior citizens would be given some thoughtful help. It has been so stressful and difficult to obtain help in removing our old chairs out. Called a company that removes “trash” and they do not even call back. Plus fees for disposal are high. For a company to offer removal would be such a blessing to those with unavailable help. Think about it … someday you will walk in their shoes!
October 1, 2023
Reply from Raymour & Flanigan - Binghamton
Hello Hope Pichura! Thank you for your feedback. We are sorry to hear that you are dissatisfied with the price of our delivery fees. We would like an opportunity to discuss this matter with you. Please send a brief summary of your experience, as well as your name and phone number, to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!
Salesperson was great
Salesperson was great. We picked up furniture and there were 4 legs missing :(
September 30, 2023
Reply from Raymour & Flanigan - Binghamton
Hello Sue, Thank you for leaving this 4-star rating! We're glad you had a great experience with us!
Easy to look around and locate a…
Easy to look around and locate a suitable piece of furniture that had reasonable price. Alex was a big help on the showroom floor.
September 30, 2023
Reply from Raymour & Flanigan - Binghamton
Hello B. W.! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
I was looking for a couch and the whole…
I was looking for a couch and the whole process was very quick and Rene was very helpful
September 28, 2023
Reply from Raymour & Flanigan - Binghamton
Thank you so much for your review, Mackenzie! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Everything was great!
September 24, 2023
Reply from Raymour & Flanigan - Binghamton
Hello Bettis! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you're enjoying your new furniture!
Our salesperson Erica was pleasant &…
Our salesperson Erica was pleasant & very helpful. I would recommend this outlet to others… and Erica😊
September 19, 2023
Reply from Raymour & Flanigan - Binghamton
Hello Lori Svercek! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Aaron the manager is outstanding
Aaron the manager is outstanding. He helped me through some problems that I was having and helped us find a set that was going to suit our lifestyle better. I believe he went above and beyond helping us and I highly recommend him as a salesperson
September 17, 2023
Reply from Raymour & Flanigan - Binghamton
Hello Jt! Thank you for your kind words, we are pleased to know that our sales manager went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Noelle was very professional
Noelle was very professional, friendly and attentive, without smothering. She would seek answers if she didn’t have a definitive one. I will be recommending people to her, if they’re in the market for furniture!
Thank you Noelle!
September 10, 2023
Reply from Raymour & Flanigan - Binghamton
Thank you for your review, Shannetta. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Salesman Guy was super helpful and very…
Salesman Guy was super helpful and very friendly
September 4, 2023
Randy was great!
Randy was great! Very knowledgeable and friendly! And the free water was a hit with the kid!
September 4, 2023
Reply from Raymour & Flanigan - Binghamton
Thank you for your review, Kyle. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Mattress purchase
Salesperson was very knowable about the product.
She was able to answer all of my questions and concerns and consider my needs.
September 3, 2023
Reply from Raymour & Flanigan - Binghamton
Thank you for your review, Suzanne. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Guy is “that” guy
The person I went to the first time was guy and I told him I would be back with my boyfriend , because we just recently moved and I wanted him to be there to pick out the furniture with me but guy was very helpful, I had him running all over the store looking for a certain table and it was just amazing with his customer service, always gave his honest opinion when it came to what would match and what wouldn’t , just 10/10 outstanding .
September 3, 2023
Reply from Raymour & Flanigan - Binghamton
Thank you so much, Minden, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Binghamton
Thank you so much, Roy, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Purchased two leather recliners 17…
Purchased two leather recliners 17 months ago. Foot rest on one is worn looks horrible. Company will not fix or replace. Cost was 1400 each. Never ever will I or family and friends buy from Raymond and Flannigan again. Poor quality products
August 31, 2023
Unprompted review
Reply from Raymour & Flanigan - Binghamton
Hi Maria. We are very sorry to hear about this experience you had with us! If you would like to talk with us further about your concerns, please email your details, including the phone number associated with your account and a brief description of the issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our leadership team. Thank you!
Reply from Raymour & Flanigan - Binghamton
Thank you for your review, Robin. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Great Store Associate…
Erica was an amazing store associate who helped my husband and I choose the right mattress and adjustable frame to meet our needs. She was informative, friendly, and knowledgeable.
August 27, 2023
Reply from Raymour & Flanigan - Binghamton
Thank you so much for your review, Melissa! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
good service
August 27, 2023
Reply from Raymour & Flanigan - Binghamton
Hello Eugene Van Dusen! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Highly recommend the Outlet Store
They had so much to choose from and everything in stock! Great experience!
Randy was amazing, he was so knowledgeable about all the items I was looking to purchase! Highly recommend him and the outlet store!
August 25, 2023
Reply from Raymour & Flanigan - Binghamton
Hello Sarah! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new furniture!
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