Raymour & Flanigan - Brick Township Reviews 

282
TrustScore 4.5 out of 5

4.7

526 West (State) Route 70, 8723 Brick Township, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more

Rated 5 out of 5 stars

Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch

Rated 5 out of 5 stars

The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more

Company replied

Rated 2 out of 5 stars

The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 526 West (State) Route 70, 8723, Brick Township, NJ, United States

  • 7329031300

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(282)

4,357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Salesman very knowledgeable

Have a lot of inventory to select from.

March 19, 2023
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi there Michael. We're so happy to hear you enjoyed our selection. We noticed you only rated this experience 3-stars, is it possible this was selected by mistake? If there's anything we could do to improve your experience please don't hesitate to reach out to us at rfcare@raymourflanigan.com. Thank you for sharing your review! -Jeff V.

Rated 5 out of 5 stars

AnneMarie was outstanding

AnneMarie was outstanding! Helped us throughout the process of measuring an entertainment center, explained different options for sleeper sofas (mattress options and sizes) and made the whole process a very joyful experience.

February 27, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you David Maisonave for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Sales person was personable and…

Sales person was personable and professional. Let me leisurely look, checking occasionally to see if I had any questions. Remembered me on my return visit and the items I was interested in. Very good experience.

February 20, 2023
Rated 5 out of 5 stars

Excellent customer service

The sales lady Dot was wonderful. She gave me my space to look around but was available for my questions. My order has been placed and I am anxious for its arrival

February 18, 2023
Rated 1 out of 5 stars

Jim our salesman was especially helpful…

Jim our salesman was especially helpful and personable!!

February 1, 2023
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Reply from Raymour & Flanigan - Brick Township

Hi there Fran. We're so happy to hear you had a great experience shopping with us. We noticed you only rated this experience 1-stars, is it possible this was selected by mistake? If there's anything we could do to improve your experience please don't hesitate to reach out to us at rfcare@raymourflanigan.com. Thank you for sharing your review! -Jeff V.

Rated 4 out of 5 stars

James Sroka was a pleasure to deal…

James Sroka was a pleasure to deal with,I would absolutely ask for him the next time I visit Raymourflanagan!

February 1, 2023
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Thank you Christine Kiseli for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The salesman was very helpful and…

The salesman was very helpful and professional.

January 18, 2023
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Thank you for taking the time to leave a review, James! We're happy to hear that your sales associate was helpful and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I’m my salesman was very courteous and…

I’m my salesman was very courteous and knowledgeable and wan’t pushy

January 17, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you for taking the time to leave a review, we appreciate it! We are delighted to hear that your salesman was courteous, knowledgeable and not pushy. We look forward to serving you again in the future. -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi Andre. Thank you for leaving this 4-star rating! We’re glad you enjoyed shopping for new furniture. -Jeff V.

Rated 5 out of 5 stars

Delivery Charge

The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions.

As a side comment, I have a question concerning company policy, why is there a $200.00 delivery fee for an area rug and rug pad, to be delivered 10 minutes away from the store? I did expect to pay a delivery fee, but not $200.00. We had furniture deliver from Bassett, which is practical next door and they charged $99.00.

January 15, 2023
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Reply from Raymour & Flanigan - Brick Township

Hi Elaine. We are sorry to see that you are dissatisfied with our delivery fees. We would love an opportunity to talk this over with you. Please reach out to us at rfcare@raymourflanigan.com and someone should be in touch with you shortly. -Jeff V.

Rated 5 out of 5 stars

Helped me out changing and corrected my…

Helped me out changing and corrected my on line order very helpful. Thanks

January 12, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you for taking the time to leave us a review! We're happy to hear that our team was able to assist you and correct your online order. We deeply appreciate your support of our business! Jeff V.

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