Raymour & Flanigan - Brick Township Reviews 

282
TrustScore 4.5 out of 5

4.7

526 West (State) Route 70, 8723 Brick Township, NJ, US


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Rated 5 out of 5 stars

Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more

Rated 5 out of 5 stars

Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch

Rated 5 out of 5 stars

The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more

Company replied

Rated 2 out of 5 stars

The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 526 West (State) Route 70, 8723, Brick Township, NJ, United States

  • 7329031300

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(282)

4,335 reviews in the last 12 months

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Rated 5 out of 5 stars

Salesperson was very helpful showing us…

Salesperson was very helpful showing us various selections around the store. She was very friendly and courteous.

July 24, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you so much, Walter, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Brick Township

HI TK ! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! Thank you!

Rated 5 out of 5 stars

Jim Provided Excellent Service

Jim spent a great deal of time giving me information and answering my questions, which helped me feel confident that I chose the right mattress. He was also very professional and polite. He made buying a mattress a fun experience

July 7, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you Ann for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Brick Township

Thank you so much, Frank, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Julie Trocchia was very thorough

Julie Trocchia was very thorough, knowledgeable and professional. She was a pleasure to work with.

June 26, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your kind review, Lydia! It's great to hear that your sales person, Julie, did an exceptional job!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales lady was very nice

Sales lady was very nice
She was helpful but did not make me feel pressured
She worked hard to make sure we got furniture we would be happy with
A Pleasure dealing with her

June 19, 2023
Rated 5 out of 5 stars

Great visit to the store

Jim was a great salesman when we visited on Saturday night. Provided all of the info we needed on recliners and Ann Marie finalized the sale for us when we returned on Sunday. It was a great experience.

June 5, 2023
Rated 5 out of 5 stars

Dean was terrific

Dean was terrific. He went out of his way to try and help and gave us our space when we needed to discuss our options
He was very knowledgeable and patient and we would buy firm again from him

June 4, 2023
Rated 4 out of 5 stars

Knowledgeable salesperson and the…

Knowledgeable salesperson and the ability to see furniture u close.

May 31, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you so much, Stephanie, for your review. We're happy to hear that you had a great experience at our showroom and were able to see our furniture up close. We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Ease of purchase and pickup

Ease of purchase and pickup. The only issue was a broken door latch I had to fix, some glue or such on the end needs to be removed with razor, and rear support was made from knotty wood (knot fell apart), fixable, but I should not have to. Overall a nice piece, wish more care was taken when constructed/assembled for a $500+ console cabinet.

May 28, 2023
Rated 5 out of 5 stars

Dot and Bernie have been amazing to…

Dot and Bernie have been amazing to work with. We had an issue trying to do a phone order for our pool and they did an amazing job making it work out for us diligently following up with us each day! Great store and will be back for more!

May 29, 2023
Rated 3 out of 5 stars

A positive shopping experience

Sales help is always extremely helpful, efficient and knowledgeable. I would rate them 5 stars.
That said, being a regular customer and furnishing my home exclusively R&F , I would expect some loyalty perks. Free delivery? Special sales? I think the company needs to better appreciate loyal return customers.

May 23, 2023
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Reply from Raymour & Flanigan - Brick Township

Barbara, we appreciate your business. We understand your concern. If you would like to talk with our team about this feel free to email us at rfcare@raymourflanigan.com. If you provide your name, phone#, and a description of what you described here our team will get back to you shortly. Thank you!

Rated 1 out of 5 stars

Poor treatment, pricing games.

I have purhased all my furniture at Raymour and Flanigan I have a high credit limit with Raymour and Flanigan. I entered the store one day with my dog, which I have done numerous times. I just wanted to see an item. I was told to leave by the manager who said my dog growled. This was not true my dog has been in training since 4 months of age for therapy service. She has never growled at anyone. Most recently I proceeded to try to buy the item online. It went on sale but the delivery charge tripled. Today the sale price changed again, it was higher than it was two days ago and the delivery charge doubled. Raymour and Flanigan plays games with their pricing and charge way too much for delivery. I'm very disappointed I have been a long-standing customer but have decided to seek Furniture elsewhere between being treated poorly and the prices continually fluctuating all over the map, I've lost faith. I don't remember the exact date the manager threw us out but the price straggling has been going on for the last week or two or more

March 1, 2023
Unprompted review
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Reply from Raymour & Flanigan - Brick Township

Hello Joette. We are sorry to hear about this issue you've experienced and we would like to offer assistance to your concern about pricing. If you could email details of your experience to RFCare@raymourflanigan.com our Customer Care team will reach out to you asap. Thank you. -Jeff V.

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