Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more
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Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch
The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more
Company replied
The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
526 West (State) Route 70, 8723, Brick Township, NJ, United States
- 7329031300
4.7
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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It was a new chair but when I opened…
It was a new chair but when I opened the box it had a broken leg that had been repaired with screws and glue. Box had been resealed. I went back to the store and showed them the leg. I was told since it was a pickup delivery I would ave to come back next week for the exchange. So it will take 3 trips to the store because someone tried to pass a repaired piece off as new. Very disappointed.
October 9, 2023
Reply from Raymour & Flanigan - Brick Township
Hello JIM! We are sorry to hear about the experience you had with your order pick up. We would like to get you in touch with a leader on our team to help resolve this. Please email a brief summary of your experience, as well as the name and phone number associated with your sale, to rfcare@raymourflanigan.com. We will follow up shortly. Thank you!
Very easy to order furniture and apply…
Very easy to order furniture and apply and get approved for financing
October 8, 2023
Reply from Raymour & Flanigan - Brick Township
Hello Lorraine Visco! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Fast & friendly service
The salesman that helped me pick out a box spring & mattress was very friendly & helpful. It was delivered within a few days.
September 26, 2023
Reply from Raymour & Flanigan - Brick Township
Thank you so much for your review, Beverly! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Brick Township
Thank you so much, Dayna, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Brick Township
Thank you so much for your review, Andrew! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Omar was excellent and politely…
Omar was excellent and politely introduced himself with no pressure to purchase. I walked the store to find my item of interest and then met up again with Omar to conveniently and quickly achieve the purchase.
September 18, 2023
Reply from Raymour & Flanigan - Brick Township
Hello Repeat Customer since! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Our sales lady
Our sales lady, Dot, was wonderful.Took time to show us what was in store to see about a specific ottoman were wanted. She shopped around but her product was best n also priced the best.Waiting for our order to b doneM
September 8, 2023
Reply from Raymour & Flanigan - Brick Township
Thank you for your review, Ed. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Brick Township
Thank you for your review, Harry. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Ann Maire was a great sales person and…
Ann Maire was a great sales person and made the shopping experience enjoyable.
September 4, 2023
Reply from Raymour & Flanigan - Brick Township
Thank you for your review, Diane. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Happy customer
Everyone is very helpful and never rushes the customer.
I had Greg help me and showed me all the options in buying a bedroom set. I usually have Dan but he wasn't there. I left thought it over and went back and purchased the bedroom set. He wasn't in yet so Omar helped me super nice guy. He helped me with finding the best mattress, very patient.
August 29, 2023
Reply from Raymour & Flanigan - Brick Township
Hello bpgiaquinto,We are so happy to hear that you had a great experience with the assistance of our sales associate. We hope you’re enjoying your new furniture! Thank you!
Very large store to shop. Has quite a lot of furniture of all types. Much more then viewed online.
Was greeted at entrance by sales rep Dan. He directed us to area of store we were interested in. We browzed the area saw what we were interested in and Dan was close by to help us. He answered our questions and we decided to purchase now. Very professional.
August 31, 2023
Reply from Raymour & Flanigan - Brick Township
Thank you for your review, Ed. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
You’re asking me to rate something that…
You’re asking me to rate something that I haven’t even received yet. it’s been over a month so I give one star
August 29, 2023
Reply from Raymour & Flanigan - Brick Township
Hello Robert Pryszmont! Thank you for your feedback. We are so sorry for the delay of your order and the inconvenience this has caused! We would love to see how we can help. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your sale. We will follow up shortly. Thank you!
My husband and I want to thank Annmarie
for her role in making the furniture shopping process smooth and enjoyable..Her friendly demeanor, professionalism, and patience in answering our questions were much appreciated..We look forward to any future interactions with her and will certainly recommend her services to friends..
August 27, 2023
Reply from Raymour & Flanigan - Brick Township
Thank you so much for your review, Stephanie! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Your Automated system is not thought I was scammed!user…
Your Automated system is not user friendly! You can not talk to anyone!!! That is a big problem! I thought I got scammed! Thanks to your brick nj store I was put at ease! She set up my delivery! Thank you !
August 25, 2023
Reply from Raymour & Flanigan - Brick Township
Hello Luckylouie! Thank you for your feedback, we are pleased to know that our sales associate was able to turn your experience around! We hope you're enjoying your new furniture. Thank you!
Effortless buying experience
My salesman Joe and his manager made this experience easy and pleasant.
August 23, 2023
Reply from Raymour & Flanigan - Brick Township
Hello Helen Ferraro! Thank you for your kind words, we are pleased to know that our sales associates made your shopping experience so easy and pleasant! We hope you're enjoying your new furniture. Thank you!
Reply from Raymour & Flanigan - Brick Township
Thank you for leaving such a great review! We're glad you had such a good experience with us. We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales person took her time
Sales person took her time, honored my requests, no pressure, very patient and understanding.
August 18, 2023
JENN WAS FANTASTIC!
August 15, 2023
Reply from Raymour & Flanigan - Brick Township
Hello KATE D.! Thank you for your kind words, we are pleased to know that our sales associate did an amazing job! We hope you're enjoying your new furniture. Thank you!
The salesperson asked us questions to…
The salesperson asked us questions to find out what we wanted and she listened. She then showed the inventory but actually went to the the lamp that we would pick out based on the description I gave her. We were in the store less than half hour. Very good experience. We did get the lamp and are waiting for it.
August 14, 2023
Reply from Raymour & Flanigan - Brick Township
Hello Connie, We are glad to hear that you had a great experience with the assistance of our sales associate. Enjoy your new furniture!
Platinum Protection Paid Off
We had a very good, hassle-free experience using our Platinum Protection plan. We own two pieces of Natuzzi leather furniture that are only 2 years old. One piece got a small tear in it. After calling R&F about it a technician looked at it and said that it would have to be replaced. We went into our local R&F in Brick NJ and met with sales manager Glenn Heins. He walked us through the “reselect” process. We chose new furniture to replace the damaged piece, set up a delivery date for later in the month, and received credit for the difference between the damaged furniture and the new furniture. This was all done efficiently and professionally by Glenn and the woman who handles transactions in the customer service area. This is the kind of service consumers should always get but occur infrequently nowadays. Thank you R&F for a very pleasant experience. Can’t wait to get my new furniture!
August 9, 2023
Unprompted review
Reply from Raymour & Flanigan - Brick Township
Hello Customer. We are happy to hear that our sales associate was of great assistance to you in your shopping experience. Thank you for being a valued Raymour & Flanigan customer!
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