Raymour & Flanigan - Brick Township Reviews 

282
TrustScore 4.5 out of 5

4.7

526 West (State) Route 70, 8723 Brick Township, NJ, US


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Rated 5 out of 5 stars

Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more

Rated 5 out of 5 stars

Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch

Rated 5 out of 5 stars

The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more

Company replied

Rated 2 out of 5 stars

The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 526 West (State) Route 70, 8723, Brick Township, NJ, United States

  • 7329031300

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(282)

4,335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anthony was wonderful!

Anthony was wonderful!

March 23, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your review, Cheryl! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Customer service was great and the swap…

Customer service was great and the swap of my Mattress went smoothly.

March 21, 2024
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Reply from Raymour & Flanigan - Brick Township

Hello Lisa Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Salesperson (Greg) was very helpful but…

Salesperson (Greg) was very helpful but not pushy at all.

March 17, 2024
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Reply from Raymour & Flanigan - Brick Township

Hello Lee P! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Very helpful

My wife and I went into the store for a dining room table. However, it quickly turned into a work trip and I needed a bedroom set. Will was extremely helpful in assisting me in finding exactly what was needed (for work). My wife and I also ended up purchasing a new dining room set through Will.

March 16, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your review, Janet! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Andrew Villa was very informative and…

Andrew Villa was very informative and spent a lot of time explaining the different types of mattresses for us. We're looking forward to having restful night's sleep once our mattress and frame are delivered!

February 16, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your review, Mike! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Jim my salesmen was knowledgeable and…

Jim my salesmen was knowledgeable and kind
the value I got for my furniture was great!!

February 8, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you Dina for your review! It's great to hear that your sales person, Jim, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Lovely furniture

Debbie was very nice and patient with us while we looked around and decided what we wanted to buy. She helped to make the best choice!

February 7, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your review, Karen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Dot was friendly and knowledgeable

Dot was friendly and knowledgeable. She answered all our questions. No pressure sales are the best.

February 4, 2024
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Reply from Raymour & Flanigan - Brick Township

Hello Christopher Wall! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

The sales rep

The sales rep, Andrew, was a tentative and patient helping me find what I wanted.

February 4, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your review, Rose! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Worked with Greg Beveridge who was very…

Worked with Greg Beveridge who was very knowledgeable, patient and nice.

February 2, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

The fake coupons that never work …

The fake coupons that never work are a turnoff. i.e. the 10% off in store which doesn’t exist and the salesman says it’s only to bring people in. And the $25 off that you can’t use from an email offer. Other than that, I like the furniture.

February 2, 2024
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Reply from Raymour & Flanigan - Brick Township

Hi David. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

Rated 5 out of 5 stars

My salesperson Dean was helpful not…

My salesperson Dean was helpful not pushy. When there was a price difference between your on line site I had used to get a price he check it out and found that the manufacture had offered a
50% offer that morning and the system hadn't updated .He came back with and additional 10% off the price I had gotten on line. I have purchased other furniture from this store and it was also a positive experience,

January 14, 2024
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Reply from Raymour & Flanigan - Brick Township

Thank you Judith for your review! It's great to hear that your sales person, Dean , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 2 out of 5 stars

I Just passed the 5 year warranty I…

I Just passed the 5 year warranty I purchased on a kitchen set and the chairs are wobbly and unsafe. Called about this and they would not help in any way unless I paid to have them come out. If the furniture was such “high quality” as they claim this would never happen in the first place.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

No pressure sales

No pressure sales. Quickly found the recliner we needed in a hurry for my mom. Excellent service and quick delivery.

November 5, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Salesman and variety

October 23, 2023
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Reply from Raymour & Flanigan - Brick Township

Hello Sonja Seaman! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

JULIE WAS THE BEST

October 22, 2023
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Reply from Raymour & Flanigan - Brick Township

Hello Stephen Cilento! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

This was our first visit to your store

This was our first visit to your store. Such a pleasant experience! Your salesperson Andrew Villa was so helpful, and patient. He really took the time to assist us in any way possible with our purchase! We are so pleased with our selection. We will definitely be back! Thank you so much!

October 19, 2023
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Reply from Raymour & Flanigan - Brick Township

Thank you so much for your review, Sharon! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

customer service at the store willing…

customer service at the store willing to help

October 16, 2023
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Reply from Raymour & Flanigan - Brick Township

Hello Maggie! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Andrew was fantastic

Andrew was fantastic. I was shopping with a very elderly man, and it was quite an ordeal. However, Andrew was as patient as a Saint.

October 10, 2023
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Reply from Raymour & Flanigan - Brick Township

Hello Patricia Ashburn! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

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