Raymour & Flanigan - Brick Township Reviews 

282
TrustScore 4.5 out of 5

4.7

526 West (State) Route 70, 8723 Brick Township, NJ, US


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Rated 5 out of 5 stars

Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more

Rated 5 out of 5 stars

Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch

Rated 5 out of 5 stars

The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more

Company replied

Rated 2 out of 5 stars

The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 526 West (State) Route 70, 8723, Brick Township, NJ, United States

  • 7329031300

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(282)

4,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When i told Deb what i wanted she said…

When i told Deb what i wanted she said fhe knew just wat i needed. This saved us time looking for the
perfect mattress, I was very satisfied.

August 30, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Sheila,

Thank you so much for sharing your positive experience with us! We're delighted to hear that Deb was able to assist you in finding the perfect mattress quickly and efficiently. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Saleslady was great and gave us a good…

Saleslady was great and gave us a good swift deal. Thank you!

August 30, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Richard,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our saleslady and that you were pleased with the deal you received. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Dot was very helpful and patient

Dot was very helpful and patient. Very Friendly ! We have done business with them before and will continue to do so.

August 27, 2024
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Reply from Raymour & Flanigan - Brick Township

Dear Leigh,

Thank you so much for your wonderful review! We're thrilled to hear that Dot provided you with helpful and patient service. It's always a pleasure to hear from returning customers, and we're delighted that you had another positive experience with us. We look forward to assisting you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Debra was great

August 26, 2024
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Reply from Raymour & Flanigan - Brick Township

Hi Joan,

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Debra provided you with excellent service. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 4 out of 5 stars
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi Phil,

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our customer service attentive. Your feedback is greatly appreciated and helps us continue to improve. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

This was my 1st purchase

This was my 1st purchase. Sale good price. Delivery was good, fast and professional.
But best experience was when I had an issue with the Lift chair/recliner. Having a wife with a disability, chair was important. At the Brick location the managers John and Victor understood my problem and took charge and handled issue promptly, professionally without any hassles. Thank you guys so much. Hope to do business again.

August 16, 2024
Unprompted review
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear James,

Thank you for sharing your experience with us! We're delighted to hear that your first purchase went smoothly and that you found our delivery service to be fast and professional. It's especially heartening to know that John and Victor at our Brick location were able to promptly and professionally address the issue with your lift chair/recliner. Ensuring that your wife has the necessary support is incredibly important, and we're glad we could assist.

We truly appreciate your kind words and look forward to the opportunity to serve you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Mr Green listened to me

Mr Green listened to me, and got me what I wanted. Simple no pressure.

August 20, 2024
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Reply from Raymour & Flanigan - Brick Township

Dear Dawn,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Mr. Green was able to assist you in finding exactly what you were looking for without any pressure. Our goal is always to provide a comfortable and satisfying shopping experience, and it's wonderful to know we succeeded. We appreciate your kind words and your 5-star rating. Enjoy your new furniture!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi Kevin,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our employees were knowledgeable and helpful during your visit. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our salesman Dean gave us all the…

Our salesman Dean gave us all the attention we needed.

We added an area rug to our purchase based partly on his presentation.

August 19, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Skip,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Dean provided you with the attention and assistance you needed during your visit. It's wonderful to know that his presentation helped you make an informed decision, including the addition of an area rug to your purchase.

We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new furniture and rug!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

It was fun reviewing the offerings!

It was fun reviewing the offerings!
A nice assortment- I found something that I liked.

August 14, 2024
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Reply from Raymour & Flanigan - Brick Township

Hi Carol,

Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed exploring our selection and found something you liked. If you have any questions or need further assistance, feel free to reach out. We look forward to seeing you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Patient and informative salesman.

Patient and informative salesman.

August 16, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear LT,

Thank you so much for your wonderful review! We're thrilled to hear that our salesman was patient and informative during your visit. Providing excellent customer service is our top priority, and it's always rewarding to hear positive feedback from our valued customers. We hope to see you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesman was knowledgeable and…

The salesman was knowledgeable and attentive to listening to what I was looking to buy. The staff finalizing sale completed all the arrangements smoothly and effeciently.

August 7, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Leonard,

Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to assist you effectively and that our staff ensured a smooth and efficient finalization of your purchase. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Lovely showroom and great choices

Lovely showroom and great choices. Omar provided the most outstanding service - very professional and understood exactly what we were looking for - all around a great gentleman.

July 31, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi Wes,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our showroom and found our selection to your liking. It's fantastic to know that Omar provided you with outstanding service and understood your needs perfectly. We'll be sure to pass along your kind words to him. We look forward to welcoming you back to our store in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Beverly,

Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to assist you effectively. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

The delivery team went above and beyond…

The delivery team went above and beyond to make us happy customers!

July 27, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi Rebecca,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our delivery team exceeded your expectations. Your satisfaction is our top priority, and it's great to know that we succeeded in making you happy. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

We had a wonderful experience with an…

We had a wonderful experience with an excellent sales representative! She assisted us with so much information and suggestions that we made a purchase immediately! Thank you!

July 25, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Rich,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our sales representative was able to provide you with the information and suggestions you needed to make your purchase. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Sales & Purchase Experience

Staff was extremely helpful and knowledgeable. There was plenty of selection and I had the feeling that they wanted to satisfy the customer with the best product they had, while meeting their time deadlines. In short, the associates were interested in making sure the our sales and purchase experience was the best it could be.

July 24, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi Andrew,

Thank you so much for your glowing review! We're thrilled to hear that our staff was able to provide you with helpful and knowledgeable service. It's great to know that you found our selection plentiful and that our associates were dedicated to meeting your needs and deadlines. We strive to ensure every customer has the best possible experience, and your feedback confirms we're on the right track. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Caryn,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Dean provided you with excellent service. We look forward to assisting you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Canceled order

I made a mistake and bought furniture I already had so I canceled my order. I spoke with Rose and explained the situation and she canceled my order as I requested.

July 21, 2024
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Reply from Raymour & Flanigan - Brick Township

Dear Ann Marie,

Thank you for sharing your experience with us! We're delighted to hear that Rose was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we're glad everything was resolved to your liking. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The manager was very knowledgeable and…

The manager was very knowledgeable and helpful!

July 18, 2024
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hi Marianne,

Thank you so much for your wonderful review! We're thrilled to hear that our manager was able to assist you effectively. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

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