Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more
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Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch
The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more
Company replied
The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
526 West (State) Route 70, 8723, Brick Township, NJ, United States
- 7329031300
4.7
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Our sales person was very patient and helpful
Our sales person was very patient and helpful in our choice of a mattress. She was very pleasant to speak to and helped in making our decision.
December 4, 2024
Reply from Raymour & Flanigan - Brick Township
Dear Nana Joy,
Thank you so much for your wonderful review! We're thrilled to hear that your sales person provided you with the patience and assistance you needed to choose the perfect mattress. It's great to know that her pleasant demeanor made your decision-making process easier. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Debbie was very helpful
Debbie was very helpful. Found the dogs I was looking for right away and explained everything about the process. My purchase went very smoothly.
November 25, 2024
Reply from Raymour & Flanigan - Brick Township
Dear Marjorie,
Thank you so much for your wonderful review! We're thrilled to hear that Debbie was able to assist you effectively and that your purchase process went smoothly. We strive to provide excellent service, and it's always rewarding to hear when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Brick Township
Dear Jo-Ann,
Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to provide you with the knowledge and assistance you needed. We strive to ensure our team is well-informed to help our customers make the best choices. We appreciate your feedback and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
How to add to your wife's happiness, while shopping for furniture.
Joseph Marella was awesome. He was so informative and helpful, he gave my wife and I the best experience in choosing the right sectional for our living room. He showed us different color's and patterns for our sofa which made the choice easy and personal,my wife had her heart set on a red sectional and he went out of his way to please her, she was so happy when we left. I just want to thank you for having Joe on your team. Great salesman. Hands down the best shopping experience we have had in quite sometime.
November 16, 2024
Unprompted review
Reply from Raymour & Flanigan - Brick Township
Hi Daniel,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Joseph provided you and your wife with such exceptional service and helped you find the perfect sectional for your living room. It's great to know that his efforts made the shopping process easy and enjoyable for you both. We will certainly pass along your kind words to Joseph. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
No pressure.
Sally was very knowledgeable about the product information. She was a pleasure to work with
regarding the purchase of our new sofa.
November 8, 2024
Reply from Raymour & Flanigan - Brick Township
Dear MA,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Sally was able to assist you effectively and make your sofa purchase enjoyable. We strive to provide excellent service and it's wonderful to know that Sally met your expectations. Enjoy your new sofa and we look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Charline made our visit great
Charline made our visit great. She was personal, knowledgeable, and competent. She helped us to design exactly what we were looking for and we are looking forward to picking up our purchases. Thank you, Charline!
November 12, 2024
Reply from Raymour & Flanigan - Brick Township
Dear Frances,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Charline made your visit exceptional with her personal touch, knowledge, and competence. It's fantastic that she was able to help you design exactly what you were looking for. We will be sure to pass along your kind words to Charline. We look forward to seeing you again when you pick up your purchases!
Best regards,
The Raymour & Flanigan Team
This was the first time we went to R &…
This was the first time we went to R & F and Joe made us feel very comfortable We went in just to look but after time we decided to make a purchase and
November 10, 2024
Reply from Raymour & Flanigan - Brick Township
Hi Michael,
Thank you so much for sharing your experience with us! We're thrilled to hear that Joe made you feel comfortable during your visit. It's wonderful that you decided to make a purchase, and we hope you enjoy your new furniture. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Worked with sales agent Deb and she was…
Worked with sales agent Deb and she was wonderful. Highly recommend requesting to work with her.
November 3, 2024
Reply from Raymour & Flanigan - Brick Township
Thank you so much for your review, Cheryl! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our salesman Greg Beveridge
Our salesman, Greg Beveridge, was the nicest & best salesperson we have ever had the pleasure to know. He was thorough, kind & professional. He explained the financing, the warranty & the delivery process and told us that we could call him any time for any reason. Everything went smoothly and we are very happy with our purchase. I would not hesitate to recommend Greg and Raymore & Flanigan in the future.
October 26, 2024
Reply from Raymour & Flanigan - Brick Township
Dear Peter & Liz,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Greg provided you with exceptional service and made the entire process smooth and enjoyable. Your kind words about his professionalism and thoroughness mean a lot to us. We are delighted that you are happy with your purchase and appreciate your recommendation. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Cheryl was amazing to work with and…
Cheryl was amazing to work with and made the process so smooth.
October 26, 2024
Dean was awesome
Dean was awesome. Let us do our things, checked in and helped when needed. No pressure sales and very knowledgeable! Made it easy for us to decide!
October 26, 2024
Reply from Raymour & Flanigan - Brick Township
Hi Kelly,
Thank you so much for your wonderful review! We're thrilled to hear that Dean provided you with such a positive experience. It's great to know that his approach made your decision-making process easier. We appreciate your kind words and look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Buyer beware
Buyer beware, they do not take returns, I purchased 3 chairs, due to the width I found I could only fit 2. I called to return the unopened chair and I was told they do not take returns,,, $350 chair is sitting in the unopened box in my garage.... waiting to stand in for when one of the other 2 to break.
update: I sent the Email requested and still haven't heard anything 2 weeks later. I guess their customer service policy is to ghost the customer!!!!
October 3, 2024
Unprompted review
Reply from Raymour & Flanigan - Brick Township
Hi Tony. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Charline was wonderful
Charline was wonderful. Her patience, kindness, and her approach to customer service was perfect. She went above and beyond to help me find what I was looking for. I can't thank her enough!
October 13, 2024
Reply from Raymour & Flanigan - Brick Township
Thank you so much, Chris, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Greg Beveridge is one of the best…
Greg Beveridge is one of the best salesman I’ve ever worked with. His patience and knowledge was second to none.
October 10, 2024
Reply from Raymour & Flanigan - Brick Township
Hi Mike,
Thank you so much for your glowing review! We're thrilled to hear that Greg provided you with such an exceptional experience. Your kind words about his patience and knowledge mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Sales person was helpful butgood wasn’t…
Sales person was helpful but wasn’t able to find pieces on floor! Then miss quoted sale price and shipping cost!
October 1, 2024
Reply from Raymour & Flanigan - Brick Township
Hi Keith,
Thank you for taking the time to share your feedback. We're glad to hear that our salesperson was helpful, but we're sorry to learn about the difficulties you encountered with finding pieces on the floor and the misquoted sale price and shipping cost. We strive to provide accurate information and a seamless shopping experience, and we apologize for any inconvenience this may have caused. Your comments are valuable to us, and we'll use them to improve our services. If you have any further concerns or need assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
New mattress!
I was delighted to find a salesman who was patient enough to walk us through the best way to try out and compare the different types of mattresses!
No stress involved!
Dan Clark deserves a “heads-up”!!
September 29, 2024
Quick Visit to Check Accessories
All staff was helpful but not overbearing. Everyone is knowledgeable and provides guidance when necessary.
August 25, 2024
Reply from Raymour & Flanigan - Brick Township
Dear Susan,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our staff. It's great to know that our team was able to provide the right balance of assistance and guidance. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
SALLY WAS VERY HELPFUL AND ANSWERED ALL…
SALLY WAS VERY HELPFUL AND ANSWERED ALL OUR QUESTIONS
August 31, 2024
Reply from Raymour & Flanigan - Brick Township
Dear Barry,
Thank you so much for your wonderful review! We're thrilled to hear that Sally was able to assist you and answer all your questions. Providing excellent customer service is our top priority, and it's great to know that Sally delivered on that promise. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
I choose Raymour and Flanagan because of the quality. For the first time ever, I'm taking a chance and ordering something online without going to the store. Keep your fingers crossed.
I'm taking a chance and ordering online. However, I've never been disappointed in Raymour's quality and service. I'll let you know after delivery on Wednesday.
September 1, 2024
Reply from Raymour & Flanigan - Brick Township
Dear LP,
Thank you so much for your kind words and for placing your trust in us once again! We're thrilled to hear that you've had positive experiences with our quality and service in the past. We look forward to delivering your order and hope it meets your expectations. Please do let us know how everything goes after your delivery on Wednesday.
Best regards,
The Raymour & Flanigan Team
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