Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch
The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more
Company replied
The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
526 West (State) Route 70, 8723, Brick Township, NJ, United States
- 7329031300
4.7
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Raymour & Flanigan - Brick Township
Hello Shirleen Roberts,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Andrew Villa provided you with excellent service. Our team strives to create a positive and helpful shopping experience for all our customers, and it's wonderful to know that Andrew made your visit a great one.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Found the perfect bed & mattress
sales rep was very informative and helpful. Raymour Flanigan had a very large selection in the showroom and with the help of the sales rep we were able to purchase the perfect bed and mattress
May 3, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Frances,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience at Raymour & Flanigan. It's great to know that our sales representative was informative and helpful in guiding you through our large selection to find the perfect bed and mattress. We strive to provide excellent service and a wide variety of options to meet our customers' needs, and your kind words affirm our efforts. We hope you enjoy your new purchase and look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
Dot is amazing!
Dot is amazing!! One phone call with her telling her what I was looking for, my price range - and within no time at all, she called back!
Found exactly what I was looking for - in my price range - and was able to accommodate my delivery time!
Dot is such an asset to you!!!
April 29, 2025
Reply from Raymour & Flanigan - Brick Township
Dear Mira Vie Senior Living,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Dot was able to assist you so efficiently and meet your needs perfectly. It's fantastic to know that she found exactly what you were looking for within your price range and accommodated your delivery schedule. We agree that Dot is indeed an asset to our team, and your kind words will surely make her day.
If there's anything else we can do for you in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Furniture selection was great
Furniture selection was great, had the styles I was looking for. Fran was great to deal with. Kept me informed the entire shopping experience
April 24, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Ken,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you found the furniture selection to your liking and that Fran provided you with excellent service throughout your shopping experience. It's always our goal to ensure our customers feel informed and satisfied with their choices. We truly appreciate your 5-star rating and look forward to welcoming you back to Raymour & Flanigan in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Brick Township
Hello Paul,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service from our salesman. Providing exceptional service is something we strive for, and it’s wonderful to know we met your expectations.
Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Excellent customer service
Excellent customer service. Easy processing of purchase. Great Sales Rep. (Dot)
April 20, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Faith,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our customer service and that the purchase process was smooth and easy for you. Dot will be delighted to know that her efforts made a positive impact on your visit. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Brick Township
Hi Tracey,
Thank you for sharing your great feedback with us! We're happy to hear that you liked our selection and that your salesperson helped you well. We always aim to provide good customer service and a variety of options, so it’s nice to know we did a good job.
If you have any questions or need help in the future, please feel free to reach out. We look forward to seeing you again soon!
Best,
Raymour & Flanigan Furniture and Mattress Store
Great service
The men who came to deliver today were very nice, very courteous and pleasant to deal with,
Also professional. .
April 7, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Lorraine,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the delivery team was courteous, pleasant, and professional during your recent delivery. We strive to provide excellent service, and it's wonderful to know that our team met your expectations.
Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
It was a great experience delivery men…
It was a great experience delivery men were efficient & quick.
March 16, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Angela,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience and that our delivery team was efficient and quick. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.
If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Sales person a little too hands on
Sales person a little too hands on. Not much time to discuss our decisions.
March 11, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Sharon,
Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had a generally good experience. However, we understand that having enough time to discuss your decisions is important, and we apologize if our sales approach felt a bit too hands-on.
Your insights are valuable to us, and we will use them to improve our service. If there's anything else you'd like to share or if you have any further questions, please feel free to reach out!
Best regards,
The Raymour & Flanigan Team
I have always liked Raymour and…
I have always liked Raymour and Flanigan. Great store with great products.
February 26, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Jennifer,
Thank you so much for your wonderful review! We're thrilled to hear that you have always enjoyed your experiences with us. It's our goal to provide great products and a great shopping experience, and your feedback lets us know we're on the right track.
If you ever need anything else or have any questions, feel free to visit us at RFCARE@raymourflanigan.com. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Customer service representative…
Customer service representative carefully explained and took as much time as we needed to purchase items.Would only use that person for future trips to store.
February 23, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Michael,
Thank you so much for your wonderful review! We are thrilled to hear that our customer service representative was able to provide you with the time and attention you needed during your visit to Raymour & Flanigan Furniture and Mattress Store.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back to our Brick location soon!
Warm regards,
The Raymour & Flanigan Team
Andrew was very knowledgeable about the…
Andrew was very knowledgeable about the recliner we were interested in. He showed us several models. He was friendly and and easy to work with. He listened to our needs and found the right chair.
February 16, 2025
Reply from Raymour & Flanigan - Brick Township
Hello Linda,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Andrew was able to assist you so effectively and that you found the perfect recliner. It's wonderful to know that his knowledge and friendly approach made your visit enjoyable. We truly appreciate your feedback and your 5-star rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
My Visit to Raymour and Flanigan
Annemarie Schifillitimade my visit to Raymour & Flanigan an excellent experience. She was extremely knowledgeable and helpful guiding me to the needs for my visit. I will return to Raymore & Flanigan when I am ready to make my purchase and will definitely be looking for Annmarie for assistance.
February 5, 2025
Reply from Raymour & Flanigan - Brick Township
Hi Janet,
We are thrilled to hear that Annemarie provided you with such knowledgeable and helpful service during your visit. It's always our goal to ensure our customers feel supported and guided in finding exactly what they need.
Thank you once again for your feedback and for choosing Raymour & Flanigan.
Best regards,
Ashley F
Raymour & Flanigan Team
Sales person Daniel Clarke was very…
Sales person Daniel Clarke was very professional and helpful, and pleasant.
January 6, 2025
I felt welcome from the moment I walked…
I felt welcome from the moment I walked in. No pressure experience. The gentleman that helped was professional and very easy to talk with.
January 3, 2025
Had a very pleasant experience
Had a very pleasant experience, buying a new bed thanks to the sales woman. I believe her name was Sally, but I’m not sure she was amazing.
December 11, 2024
Reply from Raymour & Flanigan - Brick Township
Dear June Filan, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant time purchasing your new bed. Our team strives to provide excellent service, and it's wonderful to know that Sally made such a positive impression on you. We'll be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new bed! Best regards, Raymour & Flanigan
Great customer service
I was greeted warmly at the front entrance of the store and was asked if I was looking for something in particular. I was looking to purchase a Lazy boy recliner. There were a few to chose from and my salesperson stayed with me and answered all questions.
December 10, 2024
Reply from Raymour & Flanigan - Brick Township
Dear Linda Nikovski, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were warmly greeted and that our team was able to assist you in finding the perfect Lazy Boy recliner. Our goal is to provide excellent customer service, and it’s wonderful to know that our salesperson was attentive and helpful during your visit. We hope you are enjoying your new recliner and look forward to welcoming you back to our store in the future. If you have any further questions or need assistance, please don’t hesitate to reach out. Warm regards, Cristina B.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.