Raymour & Flanigan - Brick Township Reviews 

281
TrustScore 4.5 out of 5

4.6

526 West (State) Route 70, 8723 Brick Township, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Well Sally was very friendly and informative. Never pushy or try to get you to buy something you are clearly not interested. Very understanding to your specific wants and always offer direction for... See more

Rated 5 out of 5 stars

Great selection of furniture, everyone is so friendly and helpful. Giuseppe really helped us pick out the perfect couch

Rated 5 out of 5 stars

The Sales Representative, Dot Capobianco, was very helpful, no pressure, give us the space and time to make our decisions. As a side comment, I have a question concerning company policy, why is t... See more

Company replied

Rated 2 out of 5 stars

The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 526 West (State) Route 70, 8723, Brick Township, NJ, United States

  • 7329031300

4.6

Excellent

TrustScore 4.5 out of 5

281 reviews

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Replied to 0% of negative reviews

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4.6

All reviews

(281)

4,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and knowledge

My salesman is Anthony, I bought a sofa a year ago and just bought a chair. All questions answered and such a friendly attitude. He makes shopping a fun experience. And the chair is a great addition to the sofa! Thanks

November 17, 2025
Unprompted review
Rated 2 out of 5 stars

The manager who arranged delivery exchange

The Manager who arranged for delivery of our exchange gave us inaccurate information telling us that Beauty Rest no longer offered a box spring, but the printout he gave us showed that Beauty Rest did indeed offer a box spring. Also, some of my questions were replied with, “I don’t know.” This Manager should have known or he should have asked other store associates. At the end when he asked my husband to sign 2 separate papers, he didn’t take the time to explain to him what he was signing. This was not good customer service. That’s why I gave 2 stars.

August 25, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Thomas,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent interaction with our store. It is our goal to provide accurate information and exceptional service to all our customers, and we regret that we fell short in your case.

We understand how important it is to have clear communication, especially regarding product details and documentation. Your comments have been shared with our management team to ensure that we address these issues and improve our service.

If there is anything further we can do to assist you or if you have any additional questions, please feel free to reach out to us. We value your business and hope to have the opportunity to serve you better in the future.

Thank you again for your feedback.

Best regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Anthony was wonderful in providing all…

Anthony was wonderful in providing all the info on the furniture we selected.

August 24, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Charles,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Anthony was able to provide you with all the information you needed on your furniture selection. It's always our goal to ensure our customers have a seamless and informative shopping experience, and we're delighted that Anthony could assist you so well.

We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!

Best regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Very relaxing atmosphere no pressure to…

Very relaxing atmosphere no pressure to buy anything. Knowledgeable about the product.

August 12, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Mark,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed a relaxing atmosphere and felt no pressure during your visit. Our team takes pride in being knowledgeable about our products, and it's wonderful to know that this contributed to your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello David,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Daniel provided you with wonderful and patient service during your visit. At Raymour & Flanigan, we strive to offer the best experience for our customers, and it's always rewarding to know when we've succeeded.

If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Knowledgeable sales and wonderful…

Knowledgeable sales and wonderful delivery staff. Third time purchasing from this location.

July 27, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our knowledgeable sales team and wonderful delivery staff have consistently met your expectations. It's always a pleasure to welcome you back, and we're grateful for your continued trust in Raymour & Flanigan for your home furniture needs. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Greg!…

Greg was a great help and a pleasure to deal with!

July 23, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Rocky,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Greg was able to assist you and make your visit a pleasant one. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Raymour & Flanigan. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman very helpful

Salesman very helpful

July 13, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Daniel,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our salesman to be very helpful during your visit. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Only complaint

My only complaint -/- I was surprised to have a $89+ charge for delivery. Have been a customer of Raymour & Flanigan for a number of years and didn’t expect that. Will have to take that into consideration before my next furniture purchase

July 7, 2025
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Reply from Raymour & Flanigan - Brick Township

Dear Anthony,

Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty as a long-time customer of Raymour & Flanigan. We're glad to see that you gave us a 5-star rating, but we understand your concern regarding the delivery charge.

We strive to provide the best possible service and value to our customers, and your input is invaluable in helping us achieve that. We will certainly take your feedback into consideration as we continue to improve our services.

If you have any further questions or need assistance, please feel free to reach out to us.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

very helpful

very helpful, informative and pleasant salesman…wonderful and easy delivery process

July 2, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Brenda,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was helpful, informative, and pleasant during your visit. It's also great to know that the delivery process was wonderful and easy for you. Your feedback is incredibly valuable to us, and we're delighted that we could provide you with a 5-star experience. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Fran was very helpful and a pleasure to…

Fran was very helpful and a pleasure to work with

June 28, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Fran was able to assist you and make your visit enjoyable. Providing excellent service is our top priority, and it's wonderful to know that Fran made a positive impact during your time at Raymour & Flanigan.

We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Sale Person

Great Sale Person

June 15, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Nick,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our sales team. Providing excellent service is something we strive for, and it's wonderful to know that we met your expectations.

If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Fran was very knowledgeable and helpful.

Fran was very knowledgeable and helpful.

June 1, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Robert,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Fran was able to provide you with knowledgeable and helpful service during your visit. We strive to offer the best experience for our guests, and it's wonderful to know that Fran made a positive impact on your shopping experience.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent sales assistance from Greg…

Excellent sales assistance from Greg Beveridge at the Brick store. He quickly took us to what we were looking for and also explained their excellent mattress assortment. Chair will be delivered tomorrow! . Their delivery charges are very high but the sales consultants do not have control over those.

May 27, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Greg provided you with excellent service at our Brick showroom. and helped you find exactly what you were looking for. It's wonderful to know that you appreciated his guidance through our mattress gallery as well.

We understand that delivery charges can be a concern, and we appreciate your understanding regarding this. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve the experience of our guests.

We hope you enjoy your new chair and look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Fran

Fran, the saleswoman, was attentive and instructive in helping me select the armchairs I was looking for.

This was my first experience in a Raymour &
Flanigan store and I will certainly return should I require more furniture.

May 25, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Dear Helen,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Fran was able to assist you attentively and provide the guidance you needed in selecting your armchairs. It's always our goal to ensure our customers have a positive and informative shopping experience.

We're delighted that your first visit to Raymour & Flanigan was a success, and we look forward to welcoming you back whenever you need more furniture. If there's anything else we can do for you in the future, please don't hesitate to reach out!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent products with wide selection

Excellent products with wide selection. Helpful, knowledgeable staff. Fast delivery arranged.

May 25, 2025
Raymour & Flanigan - Brick Township logo

Reply from Raymour & Flanigan - Brick Township

Hello Margaret,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed our wide selection of excellent products and found our staff to be helpful and knowledgeable. It's great to know that our delivery service met your expectations as well. Your satisfaction is our top priority, and your kind words truly mean a lot to us.

We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out!

Best,
The Raymour & Flanigan Team

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