Hey Team, This is to informed you that I didn't receive any mattress from your side... however delivery was scheduled for today evening as per email and text message... "Raymour&Flanigan:... See more
Company replied
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See what reviewers are saying
Hawa Turay is amazing. I’ve been there numerous of times I’ve never been pressured, only assisted. I want to thank Hawa the assistance of furnishing my new office space. Strongly reco... See more
Company replied
Our sales manager Mac Isibor was so knowledgeable. He explained every detail about mattress technology. He was friendly to our children and brought them water so we could concentrate on our purchase.... See more
Company replied
When I walked in to the store I was welcomed by Venkat. He was excellent at helping my wife and I select our couch. He spent about 1 hour with us as we tested many different models. His knowledge of... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
744 US Highway 202 South, Suite 100, 8807, Bridgewater, NJ, United States
- 9088952445
4.6
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The sales person was very knowledgeable…
The sales person was very knowledgeable and patient..
December 29, 2024
Salesman listened to what I needed and…
Salesman listened to what I needed and quickly solved my problem
December 10, 2024
Excellent Salesperson Mark
Salesperson Mark was always available to answer questions while we browsed, yet gave us breathing room while we explored the furniture.
December 1, 2024
Reply from Raymour & Flanigan - Bridgewater
Dear Anna & Joe,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Mark was able to provide the perfect balance of assistance and space while you explored our furniture. We strive to create a comfortable and supportive shopping environment, and it's wonderful to know that Mark contributed to that. We hope you enjoy your new furniture and look forward to seeing you again soon!
Best regards,
The Raymour & Flanigan Team
Hey Team,
Hey Team,
This is to informed you that I didn't receive any mattress from your side... however delivery was scheduled for today evening as per email and text message...
"Raymour&Flanigan: Hi Danish We're preparing your delivery for order #11214W2FHVE on Fri Nov 22. Time window will be sent soon."
Please follow-up with the dispatch team and let me know about the delivery time and date.
Thanks in advance
Danish Siddiqui
848-252-4250
November 23, 2024
Reply from Raymour & Flanigan - Bridgewater
Hi Danish,
Thank you for bringing this to our attention. We're sorry to hear that your mattress delivery did not arrive as scheduled. We understand how important it is to receive your order on time.
Please feel free to reach out to us directly at rfcare@raymourflanigan.com with your name, number, and a brief description of of this issue so we can assist you further. Best regards, Ashley F. Raymour & Flanigan Customer Care Team
Very pleasant experience no pressure…
Very pleasant experience no pressure and helpful
November 18, 2024
Reply from Raymour & Flanigan - Bridgewater
Dear DJ Graphics, LLC,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant visit and found our team helpful without feeling any pressure. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
We ordered a bench to add to our dining…
We ordered a bench to add to our dining room table online. The online system was flawless.
November 19, 2024
Reply from Raymour & Flanigan - Bridgewater
Hi Bill,
Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless experience ordering your dining room bench online. We hope it adds the perfect touch to your dining area. If you need any further assistance or have any questions in the future, feel free to reach out.
Best regards,
The Raymour & Flanigan Team
I was not sure what style we wanted…
I was not sure what style we wanted when we went in, a needed living room furniture. Paul took us right to what I was describing. I have a bad back and needed full support. Excellent salesperson. I will definitely recommend him to everyone I know that needs help.
November 3, 2024
Reply from Raymour & Flanigan - Bridgewater
Thank you so much for your review, Bruce! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Be wary of their Return Policy…
After receiving a 36"x36"x18" gray ottoman I discovered there was an 8" slash in the under lining. They refused to provide me a refund or a credit even though it was apparent this damage was done when the delivery men unpackaged it. Very inflexible customer care service.
November 2, 2024
Unprompted review
Reply from Raymour & Flanigan - Bridgewater
Dear Figgy King,
Thank you for sharing your experience with us. We sincerely apologize for the condition in which your ottoman arrived and for any frustration caused by our customer care service. Your feedback is important, and we regret that we did not meet your expectations. We will review this situation internally to improve our service and ensure better experiences for our customers in the future.
Kind regards,
Raymour & Flanigan Customer Care Team
Hawa was informative and helpful
Hawa was informative and helpful. Extremely down to earth and no gimmicks just facts. Thanks for the help!
October 16, 2024
Reply from Raymour & Flanigan - Bridgewater
Hi Elizabeth,
Thank you so much for your wonderful review! We're thrilled to hear that Hawa was able to provide you with the information and assistance you needed in such a straightforward and genuine manner. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Sales people were very attentive
Sales people were very attentive. Customer service was excellent.
October 14, 2024
Reply from Raymour & Flanigan - Bridgewater
Thank you so much, William, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Carol was great!
August 30, 2024
Reply from Raymour & Flanigan - Bridgewater
Hi Joseph,
Thank you so much for your wonderful review! We're thrilled to hear that Carol provided you with excellent service. We strive to ensure every customer has a positive experience, and it's great to know Carol made that happen for you. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Hawa is amazing
Hawa is amazing. Extremely knowledgeable and super professional! Thankful for her ability to help us and we will be back!
Thanks
Tammy and Jeff
August 25, 2024
Reply from Raymour & Flanigan - Bridgewater
Dear Tammy and Jeff,
Thank you so much for your wonderful review! We're thrilled to hear that Hawa provided you with such a positive experience. It's always our goal to offer knowledgeable and professional service, and we're glad Hawa could assist you effectively. We look forward to welcoming you back to our store in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Edda was well informed and helpful.
August 24, 2024
Reply from Raymour & Flanigan - Bridgewater
Dear John,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Edda was able to assist you effectively. Your kind words are greatly appreciated and will certainly be shared with her. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
The online ordering was easy
The online ordering was easy. I was thrilled to receive one of my pieces a couple of days after ordering. Jeff, a customer service representative was so helpful with the payment process and explaining the benefits of the extended warranty program. He was very warm and friendly, extremely professional and helpful. The whole experience was extremely positive! Thank you so much!
August 11, 2024
Reply from Raymour & Flanigan - Bridgewater
Dear Linda,
Thank you so much for sharing your wonderful experience with us! We're delighted to hear that the online ordering process was smooth and that you received your furniture promptly. It's fantastic to know that Jeff provided exceptional service and made the payment process and warranty explanation clear and friendly. We strive to offer the best customer service, and your feedback truly validates our efforts. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Not sure how to spell it but Addie…
Not sure how to spell it but Addie (Addy) from the Bridgewater store is an excellent sales representative. We always ask for her and she always does a great job taking care of us!
August 4, 2024
Reply from Raymour & Flanigan - Bridgewater
Hi Brian,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Addie from our Bridgewater store has consistently provided you with excellent service. We will make sure to pass along your compliments to her. It's always wonderful to know that our team members are making a positive impact on our customers. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
HAWA TURAY
Hawa Turay is amazing.
I’ve been there numerous of times I’ve never been pressured, only assisted.
I want to thank Hawa the assistance of furnishing my new office space.
Strongly recommend you reaching out to Hawa for any assistance on furnishing your Home or place of business.
I also wasn’t asked to leave this review. This is from a genuine experience.
Thanks Again HAWA!!
July 30, 2024
Reply from Raymour & Flanigan - Bridgewater
Dear VODA Cleaning & Restoration,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Hawa provided you with exceptional service and helped you furnish your new office space without any pressure. It's always our goal to ensure our customers feel supported and well-assisted.
Your strong recommendation means a lot to us, and we truly appreciate your kind words. We'll make sure to pass along your gratitude to Hawa. Thank you once again for choosing us for your furniture needs!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
sales manager Mac Isibor was so…
Our sales manager Mac Isibor was so knowledgeable. He explained every detail about mattress technology. He was friendly to our children and brought them water so we could concentrate on our purchase. Helped us with finances. He went above and beyond
July 28, 2024
Reply from Raymour & Flanigan - Bridgewater
Dear Taliah,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Mac Isibor provided you with such exceptional service. It's great to know that his knowledge and attention to detail made your mattress shopping experience enjoyable and informative. We're also pleased that he could make your visit comfortable for your children, allowing you to focus on your purchase. Your kind words and high rating mean a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Bridgewater
Hi Mary,
Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was patient and helpful during your visit. Providing excellent customer service is our top priority, and it's great to know we met your expectations. We look forward to assisting you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
on line shopping, never in store
on line shopping. found what we wanted but would like to verify wood color in store. cust service over the phone was great. too bad you still listed discontinued products on your web site. cust service saved us a wasted trip.
June 23, 2024
Reply from Raymour & Flanigan - Bridgewater
Hi Elven. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
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