Raymour & Flanigan - Bridgewater Reviews 

165
TrustScore 4.5 out of 5

4.6

744 US Highway 202 South, Suite 100, 8807 Bridgewater, NJ, US


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See what reviewers are saying

Rated 1 out of 5 stars

Hey Team, This is to informed you that I didn't receive any mattress from your side... however delivery was scheduled for today evening as per email and text message... "Raymour&Flanigan:... See more

Company replied

Rated 5 out of 5 stars

Hawa Turay is amazing. I’ve been there numerous of times I’ve never been pressured, only assisted. I want to thank Hawa the assistance of furnishing my new office space. Strongly reco... See more

Company replied

Rated 5 out of 5 stars

Our sales manager Mac Isibor was so knowledgeable. He explained every detail about mattress technology. He was friendly to our children and brought them water so we could concentrate on our purchase.... See more

Company replied

Rated 5 out of 5 stars

When I walked in to the store I was welcomed by Venkat. He was excellent at helping my wife and I select our couch. He spent about 1 hour with us as we tested many different models. His knowledge of... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 744 US Highway 202 South, Suite 100, 8807, Bridgewater, NJ, United States

  • 9088952445

4.6

Excellent

TrustScore 4.5 out of 5

165 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(165)

4,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great salesman

mark was unbelievable. he is knowledgeable, patient and so so helpful. he has made the whole experience more enjoyable. i don’t think i could have made my final decision without his guidance.

June 21, 2024
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Reply from Raymour & Flanigan - Bridgewater

Thank you so much for your review, Barbara! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Hawa was friendly

Hawa was friendly, knowledgeable, and professional

June 20, 2024
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Reply from Raymour & Flanigan - Bridgewater

Thank you so much for your review, Roderick! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The delivery team

The delivery team, led by Vinny was great!

May 30, 2024
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Reply from Raymour & Flanigan - Bridgewater

Hello laurie tropiano Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 4 out of 5 stars

Delivery was on time, but small damage not addressed

Delivery was on time, and very quick and professional. Unfortunately, I purchased a white leather loveseat, and noticed a scratch on the seat (2 hrs. later). I called the store, they had me call a different number. I left my name and info. But they have not yet called me back, to tell me what to do. A shame, because I thought Real leather, was going to be better than the imitations.

May 18, 2024
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Reply from Raymour & Flanigan - Bridgewater

Hello Lucille! We are sorry to see you are having a poor experience with your furniture. We appreciate you sharing your experience and would like to see how we can help. Please feel free to send us an e-mail at rfcare@raymourflanigan.com. Be sure to include your order details, name, phone number associated with your account and a brief description of these issues. Thank you!

Rated 5 out of 5 stars

Excited for our new furniture

Our visit to Raymour & Flanigan ended in a purchase of a beautiful sectional and recliner. Our concerns and questions were answered and Frank, our salesman, was extremely helpful. Also the individual that handled our checkout was pleasant and friendly.\

April 28, 2024
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Reply from Raymour & Flanigan - Bridgewater

Hello Sherri Betsy We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Best experience

Salesman Teddy in Bridgewater is so helpful and knowledgeable
. The other people in the store are always kind and helpful too .

April 23, 2024
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Reply from Raymour & Flanigan - Bridgewater

Thank you so much for your review, Lisa! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

AMASOCHIST'S DREAM! YOUR CUSTOMER SERVICE.

FEEL THE PAIN!
OH, WOW!
FROM THE WORST CUSTOMER SERVICE EVER!

INDEED, IT IS NON-EXISTENT. THERE IS NO EMAIL, THERE IS NO 'REAL' CHAT SERVICE. THE PHONE SERVICE IS, OH NEVER MIND. YOU GET THE POINT.

April 19, 2024
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Reply from Raymour & Flanigan - Bridgewater

Hello DR. BUNTING! Thank you for your feedback. We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!

Rated 5 out of 5 stars

Frank our sales person was very helpful…

Frank our sales person was very helpful and answered our questions. He was very professional.

March 18, 2024
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Reply from Raymour & Flanigan - Bridgewater

Hello Timothy Rothwell! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

I worked with Hawa Turay -highly recommend

I worked with Hawa Turay today and she was exceptional. We walked in she asked a few pertinent questions and then guided us to appropriate areas. She did not hover, which I Hate, but checked in periodically in case we had questions. Highly recommend her.

March 5, 2024
Unprompted review
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Reply from Raymour & Flanigan - Bridgewater

Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our staff provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Seamless delivery and carefully wrapped

Seamless delivery and carefully wrapped

February 21, 2024
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Reply from Raymour & Flanigan - Bridgewater

Hello Mary! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

I just had the most pleasant shopping…

I just had the most pleasant shopping experience at the Raymour & Flanagan, Bridgewater, NJ store. Our sales person Lynn Saltarelli was outstanding. Superior product knowledge and extremely friendly, I walked out confident that I made the perfect choice for a new mattress.

January 27, 2024
Unprompted review
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Reply from Raymour & Flanigan - Bridgewater

Hello John Chambers! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Germain was awesome

Germain was awesome! He was very personable and made the couch buying process super easy. We had an idea of what we wanted and we were in and our in 20 minutes.

October 21, 2023
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Reply from Raymour & Flanigan - Bridgewater

Hello Bianca Montemarano! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great experience!

I came in looking for a couch for my new apartment, and Hawa could not have been more helpful and personable while guiding me through the process! She was very knowledgeable about the products and even knew which materials I should avoid as a cat owner. I was blown away by the level of customer service I received here.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

While in the store the associate kept her distance and checked in every once in a while. See if I have any questions. Which is great. I did not feel pressured at all. She was very helpful with a lot of information.

September 4, 2023
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Reply from Raymour & Flanigan - Bridgewater

Hello Melinda, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Great experience

Gianna made the shopping experience so wonderful! She took her time to ensure I had exactly what I needed and had really helpful suggestions along the way!

October 22, 2023
Unprompted review
Raymour & Flanigan - Bridgewater logo

Reply from Raymour & Flanigan - Bridgewater

Hello Lindsay Phillips! Thank you for your kind words, we are pleased to know that our sales associate made your shopping experience so wonderful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

I love Raymour & Flanigan!

I love Raymour & Flanigan. It's a lovely store with really great sales staff. It's my go-to-place for my furniture and mattress needs. Thank you!

October 23, 2023
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Reply from Raymour & Flanigan - Bridgewater

Hello Jill Johnson! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Susan was very knowledgeable

Susan was very knowledgeable about the products and services offered by R&F. She was helpful, patient, and polite. She has our loyalty.

October 16, 2023
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Reply from Raymour & Flanigan - Bridgewater

Thank you so much for your review, Cynthia! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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