My sells rep Amber Smalls, was very knowledgeable. She had patience with me while I made my decision. She helped me make the right decisions for my taste. It was honestly one of the most easiest and b... See more
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See what reviewers are saying
Evelyn your sales representative at Bay Plaza ,Bx NY sold my wife and I our new living room furniture set.She was very helpful, friendly and professional. Evelyn knew her business and was completely... See more
Serviceman left asked us to REBOOTthe bed ever so often stated that's how it works ..we demanded a replacement ..it took 3 months just for the office to get the appointment right and the person to e... See more
My husband and I went to look at mattresses since ours was getting saggy. We needed something firm but not hard. We opted for a Sterns & Foster firm mattress with a pillow top and an adjustable base... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2264 Bartow Avenue, 10475, Bronx, NY, United States
- 7189063600
4.3
Excellent
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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not good
the customer associate barely explained about any discounts or labor day sales, prices not showed to us.
September 2, 2025
Thank you for your assistance Dusean at…
Thank you for your assistance Dusean at the Co-op City Store Bronx New York
July 28, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hello AJ,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Dusean at our Co-op City showroom was able to assist you effectively. Your feedback is incredibly valuable to us, and we're delighted to know that you had a 5-star experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best,
The Raymour & Flanigan Team
my salesperson was polite
my salesperson was polite, cheerful and personable. she was very helpful in assisting me in choosing my purchase.
July 2, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hello Rosanne,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience with our salesperson was positive and that you found them polite, cheerful, and personable. It's great to know they were able to assist you effectively in choosing your purchase. We strive to provide excellent service to all our customers, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
good help thank you
May 25, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hello Rashaud Bell,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and it's wonderful to know that we were able to provide you with the help you needed. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Nice people very polite
May 24, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Dear Barbara,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team was able to provide you with polite and friendly service. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!
Best,
The Raymour & Flanigan Team
Blue Sectional
Evelyn at the Bartow Avenue Coop City location w as so caring and professional. She understood my design and worked with me.
April 1, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hello!
Thank you for sharing your experience! We're thrilled that Evelyn at our Bartow Ave location was able to assist you. It's wonderful to hear she understood your design ideas and helped bring them to life. Your kind words mean a lot to us! If you need further assistance or have more design ideas to discuss, feel free to reach out anytime.
Best,
The Raymour & Flanigan Team
The manager was very patient and…
The manager was very patient and knowledgeable. His name is Rueban
May 14, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hi Loretta,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Raymour. It's fantastic to know that Rueban, our manager, was able to assist you with patience and knowledge. We strive to provide the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
Raymour & Flanigan Customer Care Team
The Experience
The salesperson was very accommodating, knowledgeable and welcoming. The environment was clean, the atmosphere was homey,
May 11, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hello Shawna Barton,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Raymour & Flanigan. Our team takes great pride in creating a welcoming and knowledgeable environment for our customers, and it's fantastic to know that our efforts resonated with you.
We're delighted that you found our store clean and homey, as we strive to make every visit as comfortable and enjoyable as possible. Your kind words and perfect rating mean a lot to us and motivate us to continue providing exceptional service.
If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Bronx Co Op City
Hello Lolita,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Raymour & Flanigan. It's fantastic to know that our team provided you with attentive and knowledgeable service. We strive to create a warm and welcoming environment for all our customers, and your kind words affirm that we are on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The sales person was very professional
April 14, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Dear Gladys,
Thank you for your positive feedback! We're glad our salesperson met your expectations. Your 5-star rating means a lot to us.
If you need anything else, feel free to reach out. We look forward to serving you again.
Best,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Bronx Co Op City
Hello Michael,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service during your visit. Providing top-notch service is something we strive for every day, and your feedback is truly appreciated.
If there's anything else we can do for you or if you have any further comments, please feel free to reach out!
Best regards,
The Raymour & Flanigan Team
I appreciate the sales person knew…his inventory.
I appreciate the sales person knew where the furniture I was interested in was located. This saved me time to get to my other errands for the day.
February 11, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Dear Jacqueline Beaumont,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our salesperson was able to assist you efficiently and help you find the furniture you were interested in quickly. It's wonderful to know that we could help you save time for your other errands.
Your feedback is greatly appreciated, and we are delighted to have earned a 5-star rating from you. We look forward to serving you again in the future and hope to make your next visit just as pleasant.
Warm regards,
The Raymour & Flanigan Team
Salesman (Dusean) was courteous and…
Salesman (Dusean) was courteous and patient. Not aggresive, was able to shop at our leisure.
February 9, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hello,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive shopping experience with Dusean. It's wonderful to know that his courteous and patient approach made your visit enjoyable and allowed you to shop at your leisure. We strive to provide a comfortable and welcoming environment for all our customers, and your feedback is truly appreciated.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Professionalism
January 14, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Hello Mario,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team and that their professionalism stood out to you. At Raymour & Flanigan, we strive to provide exceptional service to all our customers, and your feedback is a great testament to our efforts.
If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Bronx Co Op City
Hello MSoto,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Evelyn provided you with professional, helpful, and friendly service. At Raymour & Flanigan, we strive to ensure our customers have a positive experience, and it's wonderful to know that Evelyn met your expectations. Your feedback is greatly appreciated and will be shared with her and our team. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The professional service I got there…
The professional service I got there and the answers to the questions about what I was buying was answered in an awesome way.
January 14, 2025
Reply from Raymour & Flanigan - Bronx Co Op City
Dear Linda Collins,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Raymour & Flanigan Furniture and Mattress Store. Our team takes great pride in providing professional service and ensuring that all your questions are answered thoroughly. Your kind words and perfect rating mean a lot to us.
We look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Raymour & Flanigan Customer Service Team
Raymour & Flanigan Bait and Switch
I purchased a full bedroom set online for my sister Christmas gift who resides in an Assistant Living facility; it seems easy enough. During the busy and stressful time of the holidays, my delivery order was delayed twice due to damaged furniture, first it was the night table, then the bed. I purchased the Concorde Platform Bed, but what was delivered was a bed with slacks, when I complained to the manager in my local store Bay Plaza, Bronx, NY, he told me that there are two types of platforms original platform and the platform where I needed to purchase a bunkie board. The online detail description indicated that box spring was not required and said nothing about a bunkie board. I had to purchase a bunkie board, spending additional funds that I did not intend to. I would have returned the entire order, but my sister already saw her new furniture and I did not want to disappoint her, she do not understand. I will never order anything from Raymour & Flanigan again during my lifetime and will notify my family and friends of the horrific experience I had with Raymour & Flanigan.
December 9, 2024
Unprompted review
Reply from Raymour & Flanigan - Bronx Co Op City
Dear dissatisfied customer,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent purchase. We understand how important it is for gifts to arrive as expected, especially during the holiday season, and we are sorry for the delays and issues with the furniture.
We also apologize for any confusion regarding the bed description and the need for a bunkie board. Your feedback is invaluable, and we will review the product details to ensure they are clear and accurate for future customers.
We appreciate your patience and understanding, and we regret that your experience did not meet your expectations. If there is anything further we can do to assist you, please feel free to reach out to us.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Sincerely,
Raymour & Flanigan Customer Care Team
The representative was patient and very…
The representative was patient and very good.
December 13, 2024
Reply from Raymour & Flanigan - Bronx Co Op City
Hi Janet,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our representative was able to assist you with patience and professionalism. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Ashley F.
Raymour & Flanigan Customer Care Team
888-729-6687
Reply from Raymour & Flanigan - Bronx Co Op City
Dear Lillian,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you found our information helpful and easy to follow. Your feedback means a lot to us, and we're here to assist you anytime you need.
Best regards,
The Raymour & Flanigan Team
Amazing experience!
Wendy was so helpful, her knowledge about the product that I was looking for, so friendly, courteous , it was a pleasure doing business with you…wonderful experience!!!⭐️⭐️⭐️⭐️⭐️
November 17, 2024
Reply from Raymour & Flanigan - Bronx Co Op City
Dear Irodz,
Thank you so much for your glowing review! We're thrilled to hear that Wendy provided you with such a wonderful experience. It's always our goal to ensure our customers feel informed and welcomed. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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