I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrive... See more
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The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with... See more
Company replied
May I received a “re-selection” recliner. It came Defective. Had to go thru process to get it assessed/fixed by technician. He used a crowbar to “fix” it. NO. I had to call customer service twic... See more
From the moment we were greeted by salesperson named Frederick Hall who courteously accompanied us as we browsed leather sofas, to his assistance in trying to find the sofa we wanted and finally makin... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
275 Glen Cove Road, 11514, Carle Place, NY, United States
- 5167393494
4.6
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Wonderful experience
Our experience was wonderful! Jesse was so helpful when my Mother-in-law and I were shopping for my living room furniture. She was knowledgeable, professional, patient and so helpful. We found an awesome couch, chair, and ottoman. Thank you for making our home look so beautiful!
July 29, 2025
Reply from Raymour & Flanigan - Carle Place
Dear Mary Reynolds,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Jesse was able to assist you and your mother-in-law in finding the perfect pieces for your living room. It's always our goal to provide knowledgeable and professional service, and we're delighted that you found exactly what you were looking for. Your kind words truly mean a lot to us, and we're so happy to have played a part in making your home look beautiful. If you need any further assistance or have any questions, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Carle Place
Hello Susan,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience with Elvin. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Rude customer service the first time I…
Rude customer service the first time I attempted to pick the item up. Nowhere did it say that I couldn’t pick it up until after 12pm, and apparently I was the problem because I came early and wouldn’t be able to come back for a few days
July 6, 2025
Reply from Raymour & Flanigan - Carle Place
Hello James,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit to our store. It's important to us that our customers have a positive experience, and we're sorry to hear that we fell short in this instance.
We understand how frustrating it must have been to encounter unexpected pickup restrictions and for any miscommunication regarding our pickup times. We are committed to improving our communication and ensuring that our policies are clear to all our customers.
Your feedback is invaluable to us, and we will use it to make necessary improvements. If there's anything further we can do to assist you or if you have any additional concerns, please feel free to reach out to us directly.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
[Your Name]
Raymour & Flanigan Customer Service Team
What a wonderful time
We just had the most delightful experience at Raymour & Flanagan in Carle Place. All thanks to our salesman Fredrick Hall. He greeted us at the door and off we went!
Fredrick is professional, kind, considerate, patient and most importantly a great listener.
We came to buy a cabinet for our small den. First and foremost, Fredrick realized what type of taste we had. Next, the size became an issue. Most cabinets were too long.
Fredrick found a company that custom builds cabinets to suit size, design and color. How perfect. Sold
Fredrick recalled that previously we had been looking for Leather Recliners. What a memory! That was more than a year ago. He shows me a gorgeous Italian Leather recliner. We put my husband in it. He swivels, rocks, grins at the lumbar support and tells Fredrick we need 2. Sold
So while Fredrick is writing up the order, I notice this lovely round cocktail table right in front of us. We had been searching the store for a table. I looked at Fredrick, Fredrick looked at my husband AND .. Sold
The moral of this story is if you are looking for furniture
1. Raymour&Flanagan Carle Place
2. Ask for Fredrick Hall
3. Have a wonderful time
July 18, 2025
Unprompted review
Reply from Raymour & Flanigan - Carle Place
Dear Mary Dalia,
Thank you so much for taking the time to share your delightful experience at our Raymour & Flanigan. We are thrilled to hear that Fredrick provided you with such exceptional service. It’s wonderful to know that his professionalism, kindness, and attentiveness made your shopping experience memorable.
We’re glad Fredrick was able to assist you in finding the perfect cabinet for your den and that he remembered your interest in leather recliners from over a year ago. It’s this level of personalized service that we strive to offer all our customers. We’re also pleased that you found the cocktail table you were searching for.
Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Fredrick. Thank you for choosing Raymour & Flanigan, and we look forward to welcoming you back for another wonderful experience.
Warm regards,
The Raymour and Flanigan Team
Reply from Raymour & Flanigan - Carle Place
Hello Fabiola,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a very good experience at Raymour & Flanigan Furniture and Mattress Store. Your satisfaction is our top priority, and it's always rewarding to know when we've met our customers' expectations.
If there's anything else we can assist you with or if you have any future needs, please don't hesitate to reach out. We look forward to serving you again soon!
Warm regards,
The Raymour & Flanigan Team
Helena Ahmed was very knowledgeable…
Helena Ahmed was very knowledgeable which helped me narrow down my search. She has a beautiful smile as well as a friendly personality.
July 7, 2025
Reply from Raymour & Flanigan - Carle Place
Hello Debra,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Helena was able to assist you effectively and make your experience enjoyable with her knowledge and friendly demeanor. We are proud to have her as part of our team. Your satisfaction is our top priority, and it's great to know we met your expectations. If you need any further assistance or have more questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Jessie Lebhar at Carle Place was…
Jessie Lebhar at Carle Place was helpful, knowledgeable, informative and patient with us.
She helped us select furnishings for a new apartment.
It was a true pleasure to work with her!
July 7, 2025
Unprompted review
Reply from Raymour & Flanigan - Carle Place
Dear Esti Schwab,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Jessie was able to assist you so effectively. It's great to know that her helpfulness, knowledge, and patience made selecting furnishings for your new apartment a pleasurable experience. We truly appreciate your kind words and your perfect rating. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
MD made the buying process a dream
June 15, 2025
Reply from Raymour & Flanigan - Carle Place
Hello Nancy,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your buying experience with MD was a dream. Our team is dedicated to providing exceptional service, and it’s always rewarding to know when we’ve succeeded. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Excellence experience.
June 2, 2025
Reply from Raymour & Flanigan - Carle Place
Hello Louis Federico,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent experience at Raymour & Flanigan. Providing top-notch service and quality products is our priority, and your kind words affirm the hard work our team puts in every day.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
The Raymour & Flanigan Team
I was not hounded
June 1, 2025
Reply from Raymour & Flanigan - Carle Place
Hi Leigh,
Thank you so much for your 5-star review! We're delighted to hear that you had a pleasant shopping experience without feeling pressured. Our goal is to provide a comfortable and enjoyable environment for all our customers.
If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Carle Place
Hello Gary,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales representative was able to assist you effectively. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Best shopping experience
I had the Best shopping experience with Jade , she is very attentive and helpful with all the best suggestions. I would highly recommend her .
May 26, 2025
Reply from Raymour & Flanigan - Carle Place
Dear Stacey,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jade provided you with attentive and helpful service, and that you found her suggestions valuable. Your recommendation means a lot to us, and we are delighted to know that you had the best shopping experience at Raymour & Flanigan.
If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Christian Torres was a real pleasure to…
Christian Torres was a real pleasure to work with.
May 17, 2025
Reply from Raymour & Flanigan - Carle Place
Hello Glen,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Christian Torres made your visit to Raymour & Flanigan a real pleasure. Providing excellent service is our top priority, and it's wonderful to know that Christian delivered that for you.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Shakeb Said
Shakeb Said, home furnishing consultant was knowledgeable, had patience for what I was looking for, and a very professional manner. Definitely an asset to Raymour and Flanagan.
May 2, 2025
Unprompted review
Reply from Raymour & Flanigan - Carle Place
Hello David,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Shakeb provided you with knowledgeable and professional service while assisting you with your home furnishing needs. It's wonderful to know that his patience and expertise made a difference in your shopping experience. We truly value your feedback and are delighted to have Shakeb as part of our team. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The vendor was knew the menchsdise
The vendor was knew the menchsdise. Was nice and polite
April 27, 2025
Reply from Raymour & Flanigan - Carle Place
Hello Irma Lopez,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team knowledgeable and polite. It's wonderful to know that we could provide you with a positive experience. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
A Welcoming Consultant
Was met at the door by a welcoming consultant, Rochelle Mittler, non-intimidating, smiling and eager to listen to what we needed. With her help we found our sofa and chair immediately. She measured and allayed our concern about it not fitting in the door. Rochelle showed interest in who we were and even laughed at my jokes. The deal was done quickly and efficiently. We thoroughly enjoyed meeting Rochelle, experiencing her professional and friendly approach and will recommend her highly to all.
April 14, 2025
Reply from Raymour & Flanigan - Carle Place
Dear Carol ,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Rochelle provided you with such a welcoming and enjoyable shopping experience. It's great to know that she was able to assist you in finding the perfect sofa and chair, and that her professionalism and friendly demeanor made your visit memorable.
We truly appreciate your kind words and your recommendation. Your feedback is invaluable to us, and it motivates our team to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Raymour and Flanigan Team
Elvin Maldonado was extremely helpful…
Elvin Maldonado was extremely helpful in placing my order over the phone. I didnt need to go back to the store where i originally met Elvin. I would definitely contact Elvin in the future for my furniture needs.
April 1, 2025
Reply from Raymour & Flanigan - Carle Place
Dear Michael T Joy,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Elvin Maldonado was able to assist you so effectively over the phone. It's wonderful to know that you found the process convenient and that Elvin made such a great impression. We truly appreciate your kind words and your perfect rating. We look forward to assisting you with your future furniture needs and ensuring you continue to have excellent experiences with us.
Best regards,
The Raymour & Flanigan Team
Great quality and great prices.
After shopping all around we’re back to R&F. For us it’s was worth it because what you paid that’s what you get!
March 16, 2025
Reply from Raymour & Flanigan - Carle Place
Hello Aleksandr,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you chose to return to Raymour & Flanigan and that you found value in our products. It's wonderful to know that our offerings met your expectations. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
The salesman made shopping a pleasure
What a pleasure it is to go shopping, without a pushy salesman. Mr. Frederick Hall was the most caring, knowledgeable, and genuinely friendly salesman I’ve ever met. He was truly concerned and worked to try and help me find the best chair that was most comfortable for myself.
Besides working with me, and explaining in detail regarding each chair , he also took the time to answer my many questions. Truly a gentleman and a most caring individual. Raymour and Flanigan is lucky to have such a person like Mr. Hall representing them.
February 26, 2025
Reply from Raymour & Flanigan - Carle Place
Dear Gary,
Thank you for sharing your positive experience at Raymour & Flanigan. We're thrilled to hear that Frederick provided you with excellent service and helped you find the perfect chair.
Your feedback is greatly appreciated, and we will pass on your kind words to Frederick and our team. We look forward to welcoming you back soon.
Best,
Raymour & Flanigan Furniture and Mattress Store
Easy Shop
Our whole experience was very pleasant. We worked with Jade. She was very pleasant, helpful and full of suggestions. The selections were great
February 22, 2025
Reply from Raymour & Flanigan - Carle Place
Hello SEYMOUR,
Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was pleasant, and that Jade was able to assist you with helpful suggestions. It's great to know you enjoyed our selection of furniture. We strive to provide excellent service and a wide variety of options for our customers, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
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