Raymour & Flanigan - Carle Place Reviews 

217
TrustScore 4.5 out of 5

4.6

275 Glen Cove Road, 11514 Carle Place, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrive... See more

Rated 5 out of 5 stars

The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with... See more

Company replied

Rated 3 out of 5 stars

May I received a “re-selection” recliner. It came Defective. Had to go thru process to get it assessed/fixed by technician. He used a crowbar to “fix” it. NO. I had to call customer service twic... See more

Rated 5 out of 5 stars

From the moment we were greeted by salesperson named Frederick Hall who courteously accompanied us as we browsed leather sofas, to his assistance in trying to find the sofa we wanted and finally makin... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 275 Glen Cove Road, 11514, Carle Place, NY, United States

  • 5167393494

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(217)

4,408 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jade is amazing

Jade was our guide throughout the store as we looked for the right glider/recliner for my wife and soon-to-come daughter. She gave us good insights and ultimately we chose the right recliner for us to feed our baby comfortably. She was incredible and I would highly recommend seeking her out.

May 25, 2024
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Hello David Levine! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 4 out of 5 stars

Elvin was very helpful and courteous.

Elvin was very helpful and courteous.

May 24, 2024
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Hello Roy Tompkins! Thank you for your feedback. Thank you for leaving this 4-star rating! We're glad you had a great experience with us!

Rated 5 out of 5 stars

I went to the carle place store in NY

I went to the carle place store in NY. I met a really nice sales associate named Colleen. She was very knowledgeable and very helpful. Spent a good amount of time with us. Brought my husband back to see the mattress and couch I chose. Colleen is a good part of the reason I am going back to place order. Can’t wait

May 20, 2024
Unprompted review
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Hello Sheli Tucker! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Pleasant sales Associate

Pleasant sales Associate, very helpful
Along with the manager Hussein

May 19, 2024
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you so much, Deepak, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great customer service

Mr. MD salesman is very polite and very knowledgeable, gave us best customer service.

May 12, 2024
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you so much for your review, Varinder! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Hello Lee Greenfield Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

The awesome team and great customer…

The awesome team and great customer service. We are repeat Raymour and Flanigan customers.

March 1, 2024
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you, Tahir, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Your associate Nick was informed and…

Your associate Nick was informed and professional.

February 21, 2024
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Hello Leigh Barr! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Outstanding salesman

Stopped in to look for couches and met this wonderful salesman - Michael Farrier.
Super knowledgeable, very personable, not pushy - made you feel very comfortable and relaxed. Took the time to educate us on all the new trends and technologies, which are a game changer when you’ve haven’t looked in 20 years. We don’t usually write reviews but felt like we had to as Micheal was outstanding to work with!

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

JoEllen Pryor

My husband and I shopped at several stores for a new sectional. Sales people can be so aggressive they ruin the experience. Went to R&F in Carle Place and could not have been happier to meet JoEllen Pryor. She introduced herself and then left us alone to shop. Did not follow us around or talk our ears off. Very helpful and knowledgeable through the entire process. We are now shopping for a dining room set and so far annoyed by the stalking sales people. I guess its back to R&F. Thank you JoEllen and love the couch

January 6, 2024
Unprompted review
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you so much for your review, Alyssa! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Hussein has great customer service…

Hussein has great customer service skills and he helped me patiently to complete my transaction. The dinning set I brought was elegant.

December 5, 2023
Unprompted review
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Hello Maya! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Jessie Lebhar was fantastic

Jessie Lebhar was fantastic! She was attentive to what I needed and made the process easy, especially since I purchased in NY and the delivery location is in Florida. I highly recommend Jesse and will be purchasing from Raymour and Flanigan again.
Thank you Jessie!!

November 24, 2023
Unprompted review
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Hello Francine Georgia! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

I needed a new mattress and Raymour and…

I needed a new mattress and Raymour and Flanigan has a wide selection to select from. The sales rep was very knowledgeable and was willing to take the time
to help me make the right choice.

I also appreciated That you deliver on Sundays as I work six days a week.

October 20, 2023
Rated 5 out of 5 stars

Saleswoman was wonderful

October 16, 2023
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you so much for your review, Barbara! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mr. Manan in Raymour and Flanigan’s Carle Place, NY provided a great shopping experience and very helpful in a thoughtful way!

Mr. Manan in Raymour and Flanigan’s Carle Place, NY provided a great shopping experience and very helpful in a thoughtful way! My wife I were getting our bedroom furniture and sofa set for our living room. We were confused about the mattress and sofa, Mr. Manan was very patience with us and understood our need and got us the right mattress and sofa and gave us a very good deal. He was also very understanding about our delivery time and helped us with it.

September 3, 2023
Unprompted review
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you so much for your review, Mohammed! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Best Experience at Raymour and Flanigan

I had an amazing experience at Raymour & Flanigan in Carle Place. We were purchasing new furniture for our new home and had the pleasure of meeting Salesperson MD. He made the entire purchase pleasant. MD went above and beyond anything I could have expected. Actually he moved furniture across the showroom floor as I needed to see a completed room. Unbelievable!!!! He even accommodated several visits including one with me showing up with paint samples next to furniture. He was patient, kind, pleasant, and extremely knowledgeable. If your looking for excellent service and you are buying in Carle Place ask for MD!!!

September 23, 2023
Unprompted review
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you so much for your review, Donnamarie! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

My husband and I made a big purchase…

My husband and I made a big purchase last year and they stored our items until we were ready to receive. We hit a few snags along the way and our sales person, MD Mannan, helped us with the whole experience and made sure that everything went well in the end.
MD is very knowledgeable and patient. Look for him when you visit.

September 22, 2023
Unprompted review
Raymour & Flanigan - Carle Place logo

Reply from Raymour & Flanigan - Carle Place

Thank you so much for your review, Gigi! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look