Scott made the process easy. Didn't try to upsell us; he just listened, and offered options that met our specific needs. His lighthearted personality amplified the experience rather than detracting... See more
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Aggressive sales people but found a chair we liked on Saturday and we’re told we could pick it up on Monday. Drove 30 minutes to the store on Monday and went to the customer service desk and was tol... See more
Company replied
Salesman was friendly, not pushy left us explore and answered our questions without sales pressure. We went home thought it over and reviewed on line, contacted him and purchase and delivery details w... See more
Customer service was awesome! Michael Richards was very personable and was great helping me with my purchase. I was very pleased with him. I really like the power lift chair I purchased, very comfy... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
4705 Carlisle Pike, 17050, Mechanicsburg, PA, United States
- 7175478000
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Replied to 2% of negative reviews
Typically replies within 1 week
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Scott made the process easy
Scott made the process easy. Didn't try to upsell us; he just listened, and offered options that met our specific needs. His lighthearted personality amplified the experience rather than detracting from it, which often happens with retail salespeople. The new store was nice as well.
Thank you, John for a Great Experience
John was our Sales Representative, and his patience and professionalism made our purchase a pleasure.
Customer service was awesome, great product.
Customer service was awesome! Michael Richards was very personable and was great helping me with my purchase. I was very pleased with him.
I really like the power lift chair I purchased, very comfy and is a well-made product. It will be my life saver recovering from knee replacements! Store is so nice, beautiful furniture.
My questions were answered and help was…
My questions were answered and help was there when needed. I felt no pressure from sales staff to be rushed into making a purchase. The Mechanicsburg showroom has a great selection of furniture for any room in your home.
Emily from your Carlisle Pike store in…
Emily from your Carlisle Pike store in Pennsylvania was wonderful!
Quick Service
We were greeted quickly. Our salesman Michael was able to show us the bedframe we had seen on line and help us chose a mattress for it. The delivery date was ideal and the sale was accomplished quickly as we were in a strict time frame. We will likely return for additional items in the near future.
John was very patience and worked with…
John was very patience and worked with me to find the best mattress in my budget.
The salesman was very friendly and he…
The salesman was very friendly and he knew the furniture inside and out. Also he went above and beyond to help us.
Dave really listened to me and was able…
Dave really listened to me and was able to steer me to the items that suited my quest.
He was very knowledgeable about everything on the showroom floor.
Plus he was quite personable.
Low pressure sales
Salesman was friendly, not pushy left us explore and answered our questions without sales pressure. We went home thought it over and reviewed on line, contacted him and purchase and delivery details were all done over the phone-great.
I had a great shopping experience
I had a great shopping experience, searching for my perfect bedroom suite. Scott was very helpful and was never pushy. I highly recommend this store and Scott as a salesman.
Found the couch I wanted
Found the couch I wanted. No pressure sales. Salesman checked in often but kept distance for private chats. Was accommodating. Now waiting for the delivery.
Thanks to Ebu!
Ebu was very helpful and gave us time to look around without begin too pushy. My husband especially appreciated his style — perfect blend of attentiveness! Looking forward to moving back to our house and seeing the furniture in our home. Thank you!
What a wonderful moment in time!!!!
What a wonderful moment in time!!!!! We were helped by Stephen who greeted us immediately......In less than 20 minutes we purchased a mattress , a cover for said mattress and 2 pillows.....
My husband and I were overwhelmed by the knowledge and kindness of Stephen!
Great Experience!
From walking into the store to the delivery of my new furniture, everything was 5 star. Huge selection and our salesman Steve was great! Super happy with how everything turned out.
Fantastic selection, but overwhelming
The three different salesmen we shopped with were pleasant. The showroom was brand new so it was clean and well stocked. The selection was a bit overwhelming but we were directed in the area of the style we preferred. We did experience a very minor issue with a price offered by one salesman that was authorized by another and almost denied by a manager on duty. It worked out though. My biggest complaint is being forced to accept the pillows that are shown with the sets. I needed ONE pillow switched and it was deemed impossible. I was told by one wandering salesman to just go buy all new pillow covers. That did not please me. When our budget was on the Value City Furniture level, that company made it happen. Their salespeople seemed to have more authority in perks and pricing. I didn't see this at R & F. I expected more from this higher end retailer. We do have more furniture to purchase and next time I plan to inquire more about what changes can be made if necessary at no extra expense (or unhelpful remarks) to me.
Great selection and good prices on high quality furniture
Tony Grottola was excellent to work with. My son and I were selecting furniture - he was patient, helpful and spent whatever time we needed to get everything right. He went above and beyond and it made our experience even better. We went to several furniture stores in the area, and came back to purchase all our furniture here because of the selection, quality, price and the service we received. We will be back to buy more furniture in a few month and will work with Tony again.
Lots of options!
Huge store, with lots of options to peruse. Our associate, Ebu, was extremely helpful and friendly! We were very pleased with the quick delivery and quality of the sectional we ordered. Would definitely go back!
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