Raymour & Flanigan - Carlisle Pike Reviews 

289
TrustScore 5 out of 5

4.8

4705 Carlisle Pike, 17050 Mechanicsburg, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

They showroom was awesome, new location made a huge difference. Our sale rep wasn't the most attentive but made up it for it the following day and the management team took care of us. Made sure we wer... See more

Rated 5 out of 5 stars

Taichi was extremely helpful in our couch purchase. He gave us enough information upfront that we were able to shop for a bit before asking more questions. He answered all questions with ease and conf... See more

Rated 5 out of 5 stars

Kevin the sales person was super nice, congenial, attentive and efficient. He kept coming to where were to check on us. He used his IPad to check out several items for us. He did a price match after h... See more

Rated 1 out of 5 stars

Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained wa... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 4705 Carlisle Pike, 17050, Mechanicsburg, PA, United States

  • 7175478000

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

4,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

my sales person Curt was great and my…

my sales person Curt was great and my first time visiting your store. I Was very impressed. Was happy with my purchase.

March 9, 2024
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you so much for your review, Shirley! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

Pick up availability doesn't mean what you think it means

I think the dressers I ordered online will be great. I received an email confirmation with a "pick up availability" date. I arrived at the show room on the "pick up availability" date. I was greeted promptly at the door and shown to customer service desk. The associate at the desk informed me that the furniture was not at the showroom and would not be ready for pick up until Tuesday. Poor communication from the website. We drove forty minutes to the store only to be told we would have to make another trip. Disappointing.

March 3, 2024
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Reply from Raymour & Flanigan - Carlisle Pike

Hi Wendy. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

Rated 5 out of 5 stars

Sale representative

Sale representative, Alexander Lenker was excellent to work with; straight forward with good details through our decision making process. The deliver was good as well on time and without any issues.

January 28, 2024
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The sales rep in the store was Niko Grzenia

The sales rep in the store was excellent . And the delivery guys were fast and very good.

January 27, 2024
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Sharon! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!We appreciate the 5-star rating!

Rated 5 out of 5 stars

Semir was a great associate

Semir was a great associate. I'll be back in a few days to make another purchase.

January 21, 2024
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Natalie Maggiore! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We look forward to seeing you soon!

Rated 5 out of 5 stars

Good selection

Good selection , different price points , no pressure sales . Easy checkout and quick turn around for product .

January 15, 2024
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Niko and Samir - wonderful!

Niko and Samir were incredibly polite and professional -- we are very grateful for their assistance... and with our furniture, too! Also, the technicians who came to our house and the delivery team did a fantastic job. Thank you and keep up the great work.

December 2, 2023
Unprompted review
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you so much for your review, John! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Everyone was professional and friendly…

Everyone was professional and friendly to help achieve my purchase. Will definitely shop here again.

November 5, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you, Natalie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The store manager was very helpful and…

The store manager was very helpful and informative, also had a great sales team

October 22, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Lynn Kaminski! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Dave

Dave, the sales person, was very helpful

October 18, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you so much for your review, John! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great customer service by Dave

Great customer service by Dave! Very knowledgeable and friendly!! Will definitely come back for our future furniture needs!!!

October 15, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you so much for your review, Michelle! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Carlisle Pike logo

Reply from Raymour & Flanigan - Carlisle Pike

Thank you so much for your review, Jean! It's great to hear that you enjoy our selection and your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Knowledgeable sales person.

September 19, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Stephen Proctor! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Salesman was knowledgeable

Salesman was knowledgeable. Showroom had many options. The furniture we chose was in stock

August 25, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Scott Burkholder! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Dave was very helpful and attentive

Dave was very helpful and attentive. The whole process from purchase to payment and now delivery was seemless. It was a pleasure doing business there.

August 22, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Beth James! Thank you for your feedback. We're happy to hear you had a great experience from start to finish. We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

The people that work there are…

The people that work there are extremely nice and frindly

July 29, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you Pam for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again.

Rated 1 out of 5 stars

I ordered a recliner via their website…

I ordered a recliner via their website and paid for it with Paypal. Received and order confirmation from Raymour & Flanigan and it has no order number or any info. It says order is processing. Now it is the day I am supposed to pick up what I ordered and there is no info on their website and I have not gotten any updates on the status of my order. I am going to have to call the store and start tracking down my order.

July 11, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Hi William. We truly apologize for the issue you had with your order information. Did you receive delivery yet? If not, please email us at rfcare@raymourflanigan.com with your purchase information, including phone #, and we'll work with our management team to get this resolved. Thank you!

Rated 5 out of 5 stars

The salespeople were very helpful and…

The salespeople were very helpful and didn't feel like we were pressured. Was a great experience.

July 4, 2023
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Reply from Raymour & Flanigan - Carlisle Pike

Thank you so much, Jason, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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