Hans was one of the most personable, non-pushy sales people I have met in a long time. No wonder he is part of the Presidents club. Walked in with an idea of the type of mattress that we wanted, he... See more
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I bought furniture from them before and they’re prompt right on time. Great delivery get the white glove delivery at high-quality furniture great prices. I just purchased a queen size mattress orthope... See more
Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... See more
Company replied
I purchased two sofas and one large ottoman. The store delivered the ottoman in the wrong fabric. They ordered the correct ottoman and suggested that I keep the furniture until the correct ottoman w... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2100 Route 38, 8002, Cherry Hill, NJ, United States
- 8563211817
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Replied to 5% of negative reviews
Typically replies within 1 week
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Simple, non-pushy and stress-free mattress purchase
Hans was one of the most personable, non-pushy sales people I have met in a long time. No wonder he is part of the Presidents club.
Walked in with an idea of the type of mattress that we wanted, he showed us the nectars, explaining the differences. He gave us pillow covers to try them out and then matched the price online. A simple and non-stressful transaction.
We found the exact dining table that we…
We found the exact dining table that we were looking for and our salesman, Joe, was outstanding. Also, the Memorial Day sale was a nice bonus.
The sales manager was knowledgeable and…
The sales manager was knowledgeable and the sale went seamlessly
I bought furniture from them before and…
I bought furniture from them before and they’re prompt right on time. Great delivery get the white glove delivery at high-quality furniture great prices. I just purchased a queen size mattress orthopedic Sealy on sale for memorial day
We visited a week ago and came back to…
We visited a week ago and came back to order a table and 2 chairs. Hans was very helpful and the transaction took just 5 mins to complete. He was very nice to work with. There is a great selection at Raymour and Flanagan.
My experience was easy
My experience was easy. I already knew what I wanted, I went in and I bought it.
my salesman was great and was the most…
my salesman was great and was the most helpful that I have ever had
Zack was attentive from the moment we…
Zack was attentive from the moment we got in the door all the way until we left the store
Delivery Gentlemen were friendly and…
Delivery Gentlemen were friendly and took away old mattress/replaced with new one without issue. Kia who helped me pick out mattress was very helpful.
Joseph was terrific
Joseph was terrific. Knowledgeable, friendly, a good listener, very professional.
Customer Service
I contacted customer service via Chat and Hans from Cherry Hill assisted me. I had a coupon that was not working and Hans assisted me. He was so helpful that it made my purchase easy and quick.
Poor customer service
I purchased two sofas and one large ottoman. The store delivered the ottoman in the wrong fabric. They ordered the correct ottoman and suggested that I keep the furniture until the correct ottoman was delivered. The salesman told me that it would take 8-10 weeks, which was acceptable to me. Eight days later, my salesman informed me that the large ottoman in my fabric was discontinued, and I could either return the incorrect ottoman or purchase one half of the size for the same price as the much larger ottoman. Neither of these options work for the space. Two of the smaller ottomans could possibly work, but they cost double the price of my original order. My salesman and his store manager were not willing to compromise and they offer no reasonable options. I’m very disappointed in Raymour and Flanigan’s customer service.
Simple and Fast
Met with our salesperson Jackie Lopez whom is very knowledgeable and understanding to our needs and budget
The process was simple and easy
The store needs to close until the…
The store needs to close until the company resolves the challenges experienced with the new computer service. No one has answered the phone in over three weeks.
We went looking for a living room set…
We went looking for a living room set with a non- negotiables. Our salesman did an awesome job showing us options and offering ideas to make it happen for us. It was a great experience and we were happy that we got what we wanted at a great price.
Friendly staff and great prices
Annette has been my Sales Person on several occasions. She is professional and knows exactly what im looking for. I will not shop anywhere else. Good quality furniture and reasonable prices.
The entire experience was great.
The entire experience was great. Taha Abdeljaber was our representative and he explained everything well and was not pushy.
My salesperson listened to me
My salesperson listened to me, took me right where I needed to be. Showed me all my choices, and wrapped it up.
She was fantastic!
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