Raymour & Flanigan - Cherry Hill Reviews 222

TrustScore 4.5 out of 5

4.7

2100 Route 38, 8002 Cherry Hill, NJ, US


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Rated 5 out of 5 stars

Hans was one of the most personable, non-pushy sales people I have met in a long time. No wonder he is part of the Presidents club. Walked in with an idea of the type of mattress that we wanted, he... See more

Rated 5 out of 5 stars

I bought furniture from them before and they’re prompt right on time. Great delivery get the white glove delivery at high-quality furniture great prices. I just purchased a queen size mattress orthope... See more

Rated 5 out of 5 stars

Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... See more

Company replied

Rated 1 out of 5 stars

I purchased two sofas and one large ottoman. The store delivered the ottoman in the wrong fabric. They ordered the correct ottoman and suggested that I keep the furniture until the correct ottoman w... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2100 Route 38, 8002, Cherry Hill, NJ, United States

  • 8563211817

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simple, non-pushy and stress-free mattress purchase

Hans was one of the most personable, non-pushy sales people I have met in a long time. No wonder he is part of the Presidents club.
Walked in with an idea of the type of mattress that we wanted, he showed us the nectars, explaining the differences. He gave us pillow covers to try them out and then matched the price online. A simple and non-stressful transaction.

June 8, 2026
Rated 5 out of 5 stars

I bought furniture from them before and…

I bought furniture from them before and they’re prompt right on time. Great delivery get the white glove delivery at high-quality furniture great prices. I just purchased a queen size mattress orthopedic Sealy on sale for memorial day

May 18, 2026
Rated 5 out of 5 stars

Customer Service

I contacted customer service via Chat and Hans from Cherry Hill assisted me. I had a coupon that was not working and Hans assisted me. He was so helpful that it made my purchase easy and quick.

April 17, 2026
Rated 1 out of 5 stars

Poor customer service

I purchased two sofas and one large ottoman. The store delivered the ottoman in the wrong fabric. They ordered the correct ottoman and suggested that I keep the furniture until the correct ottoman was delivered. The salesman told me that it would take 8-10 weeks, which was acceptable to me. Eight days later, my salesman informed me that the large ottoman in my fabric was discontinued, and I could either return the incorrect ottoman or purchase one half of the size for the same price as the much larger ottoman. Neither of these options work for the space. Two of the smaller ottomans could possibly work, but they cost double the price of my original order. My salesman and his store manager were not willing to compromise and they offer no reasonable options. I’m very disappointed in Raymour and Flanigan’s customer service.

March 17, 2026
Rated 5 out of 5 stars

Simple and Fast

Met with our salesperson Jackie Lopez whom is very knowledgeable and understanding to our needs and budget
The process was simple and easy

February 15, 2026
Rated 5 out of 5 stars

We went looking for a living room set…

We went looking for a living room set with a non- negotiables. Our salesman did an awesome job showing us options and offering ideas to make it happen for us. It was a great experience and we were happy that we got what we wanted at a great price.

September 20, 2025
Rated 5 out of 5 stars

Friendly staff and great prices

Annette has been my Sales Person on several occasions. She is professional and knows exactly what im looking for. I will not shop anywhere else. Good quality furniture and reasonable prices.

September 22, 2025
Unprompted review

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