I did most of my shopping online. I saved a few of my favorite items and periodically checked back to see what was on sale. I visited your Cherry Hill location to test drive my favorites. Today, I pur... See more
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If I could give zero stars, I would. This was the single worst customer service experience I have ever endured. Trying to get a straight answer out of this company is impossible. Every person I was tr... See more
Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... See more
Company replied
Zak to the time to show me all available options without pressure and allow me to choose what worked best for me.
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2100 Route 38, 8002, Cherry Hill, NJ, United States
- 8563211817
4.4
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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I needed a new mattress!
I needed a new mattress and I’m so glad Scott was available! He was very knowledgeable, cordial and patient.
April 21, 2021
Reply from Raymour & Flanigan - Cherry Hill
Hi Jobow! Many thanks for leaving us a 5-star review! Thank you for shopping with us!
Great customer service from Sales Rep
Great customer service from Sales Rep
Taja Abdeljaber and The Sales Manager John was awesome. I will recommend Raymour and Flanagan to all my friends and family
April 11, 2021
Reply from Raymour & Flanigan - Cherry Hill
Hi Denise! Thanks for your amazing review! We appreciate you shopping with us!
I would give zero stars
I would give zero stars, if possible. I am a long time customer of R&F. Recently, I placed an order for bunk beds. I was given a date of 3/16/21 for delivery; which was about 8-10 weeks. I followed up on five separate occasions to be sure we were on track for the delivery. The most recent time was three days before expected delivery. On the morning of 3/16/21, we took down and disposed of the children’s beds. Around noon, I called to find out what time to expect them and was told that they would be delayed until MAY 20!! I had no issue with the timeframe. But that I was not notified of the delay is unacceptable customer service!!
March 18, 2021
Reply from Raymour & Flanigan - Cherry Hill
Hi Kathleen. We are very sorry for the delay with your delivery. We sincerely apologize for the inconvenience this delay has caused and we would be happy to get you in touch with our leadership team to talk about this further with you. Please email us at RFCare@raymourflanigan.com with your order details. Thank you. -MR
The salesman was very nice and helpful
The salesman was very nice and helpful. But do not know when we will get our sofa delivered
March 18, 2021
Reply from Raymour & Flanigan - Cherry Hill
Hello John! We are delighted to see you had a great experience furniture shopping at Raymour & Flanigan! We appreciate you shopping with us! -MR
Raymour and Flanigan Outlet
The Raymour and Flanigan outlet in East Hanover is excellent! Jordan helped us all along the way, gave us the right amount of attention, and was very helpful. Never felt pressured and ended up going back to order more. The cashier was super friendly and very diligent. I highly recommend Jordan and the entire East Hanover team.
March 17, 2021
Reply from Raymour & Flanigan - Cherry Hill
Hi Mark! Thanks for your 5-star review! We hope to see you again soon! -MR
Colin is always great
December 17, 2020
Reply from Raymour & Flanigan - Cherry Hill
Hi Jones! We want to thank you for your excellent review! We hope you enjoy your new furniture! -MR
I had a great experience with a sweet…
I had a great experience with a sweet and friendly sales lady!!
December 10, 2020
Reply from Raymour & Flanigan - Cherry Hill
Hi Hilda! It's great to see you enjoyed your experience shopping with us. We hope you're enjoying your new furniture! -MR
Deidre was wonderful
Deidre was wonderful. She made the experience very pleasant and she was so helpful!
November 25, 2020
Reply from Raymour & Flanigan - Cherry Hill
Hi Howard! We are pleased to see you had a fabulous experience at Raymour & Flanigan! We hope you enjoy your new furniture! -MR
Reply from Raymour & Flanigan - Cherry Hill
Hi Sheila! Thanks for your 5-star review! We are looking forward to seeing you again soon! -MR
Very Satisfied
My shopping experience was made very enjoyable because my sales person Susan Kaplysh Scali was very patient and willing to go back and forth with me until I found what I was looking for. I love my new bedroom chair, it fits in perfectly with my decor and color scheme.
November 25, 2020
Reply from Raymour & Flanigan - Cherry Hill
Hi Migdalia! Thanks for telling us about your shopping experience. We hope you're enjoying your new furniture! -MR
A Very Good visit
October 10, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hello Garland! Thanks for your 5-star review! Thank you for shopping with us! -MR
Customer service was on point
Customer service was kn point. Disappointed that delivery delays are excessive. Understand that there are issues with Covid but your tv ads still say delivery within 3 days. Need to make adjustments in advertising.
August 16, 2020
Unprompted review
Happy Customer
My sales associate Lisa Gale was very knowledgeable and patient with assisting me with my purchase.
August 3, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hi there! Thank you for telling us about your shopping experience. Thank you for furniture shopping with us! -MR
So happy with our new bedroom furniture…
So happy with our new bedroom furniture choice! They had so much to choose from and so many pieces that fit our taste. Can't wait to have it delivered and set up.
July 31, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hi Paul! We want to thank you for leaving us a 5-star review! We hope to see you again soon! -MR
Our sales woman was great and very…
Our sales woman was great and very helpful for a speedy pick up at store.
July 11, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hello Debbie! We want to thank you for reviewing your experience with Raymour & Flanigan! We hope to see you again soon! -MR
We found a nice bedroom ensemble
We found a nice bedroom ensemble with the assistance of R&F associate Maureen. Furniture and bedding are quality and will be delivered in a timely fashion. However, I usually end up paying a little more than I wanted to when I visit R&F (but the wife is happy). To counter the cost we did receive a nice discount and 36 month no interest financing which is always a plus for our budget. We look forward to delivery on July 19th. Thanks Maureen!
July 8, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hi Andrew. We are glad to hear you had a great experience furniture shopping with Maureen and we appreciate you taking the time to share this feedback with us regarding pricing. We hope you absolutely love your new furniture! -MR
Good service
July 6, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hi Esther! Thank you for reviewing your experience! Thank you for shopping with us! -MR
Nice shopping experience
Andrew was very knowledgeable about the mattress dept. He helped us make informed decisions about the bed as well as the mattress that we wanted to purchase.
He made us aware of discounts that we could use to make the over all experience fit into our budget.
Andrew was friendly and nice!
Thanks Andrew
Charlie & Sheila Brown
March 8, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hi Sheila & Charlie! Many thanks for taking the time to leave us such a positive review! We appreciate you shopping with us! -MR
Neil was great to work with
Neil was great to work with. Happy with our purchase.
March 1, 2020
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hello there! Thanks for telling us about your shopping experience. Thank you for shopping with us! -MR
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