Raymour & Flanigan - Cherry Hill Reviews 

229
TrustScore 4.5 out of 5

4.4

2100 Route 38, 8002 Cherry Hill, NJ, US


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Rated 5 out of 5 stars

I did most of my shopping online. I saved a few of my favorite items and periodically checked back to see what was on sale. I visited your Cherry Hill location to test drive my favorites. Today, I pur... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. This was the single worst customer service experience I have ever endured. Trying to get a straight answer out of this company is impossible. Every person I was tr... See more

Rated 5 out of 5 stars

Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... See more

Company replied

Rated 5 out of 5 stars

Zak to the time to show me all available options without pressure and allow me to choose what worked best for me.


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2100 Route 38, 8002, Cherry Hill, NJ, United States

  • 8563211817

4.4

Excellent

TrustScore 4.5 out of 5

229 reviews

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Replied to 0% of negative reviews

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4.4

All reviews

(229)

4,135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sales associate was amazing

The sales associate was amazing! He took his time and we never felt rushed. I appreciate his patience!

August 12, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Santiago Foruria for your review. It's great to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

We had a very good experience at the…

We had a very good experience at the store thanks to Scott. He let us see all sofas , explained what would be best for our needs. He was pleasant and patient.An excellent salesman!

August 2, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Leonidas Kallerges for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Rose for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Troy was extremely knowledgeable and…

Troy was extremely knowledgeable and professional and had insight and listened to what our furniture needs are. His expertise is much appreciated. Thanks Troy!

July 17, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Dawn Noonan for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Thank you to the sales associate! Will return again soon!

July 17, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Patricia Binder for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

I love the ease of looking around and…

I love the ease of looking around and not feel pressured to buy. Jarmone is very professional and friendly.

July 4, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Maria Perez for your review. We are happy to hear that our team was professional and friendly. We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

We purchased a sofa and recliner

We purchased a sofa and recliner from the Wilmington DE location. We saw it online and wanted to see it in person. The salesman, Neil N., was very knowledgeable of these specific set. With the additional information it made our decision easy to purchase this furniture. We received an email that night that we could get delivery that week. We were so very happy to hear this, as many people told me we would have to wait months due to the COVID. The gentleman that delivered were efficient and friendly.

July 16, 2021
Rated 5 out of 5 stars

Excellent sales rep Robert Ankrah

I had a great sales rep who I did not believe haggled me as some sales people do, but took the time to explain and left me to make an informed decision in this purchase.

June 12, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hello Maureen! Thanks for your fantastic review! Thank you for furniture shopping with us! -CE

Rated 5 out of 5 stars

Janice was amazing

Janice was amazing! So easy to work with and allowed us to look around without being right up our butts. She was helpful without being overbearing. Thanks!

May 31, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hi there! It's nice to hear you enjoyed your experience. We hope you're enjoying your new furniture! -CE

Rated 5 out of 5 stars

Colin was great-attentive and…

Colin was great-attentive and knowledgeable!

May 30, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hi Barbara! We are glad to see you had a great experience! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

The Manager of the Cherry Hill store…

The Manager of the Cherry Hill store saved the day for me. The chair promised
for delivery was damaged at a warehouse and I told him about my wife's predicament. She was being releases from a month and a half in hospital and
needed a lift chair do to her bad case of edema. He knew it was an emergency for me and went out of his way to get me another chair and had it delivered on Sunday, one day before my wife came home.

May 26, 2021
Rated 5 out of 5 stars

Ordered a mattress on Monday night and…

Ordered a mattress on Monday night and it arrived on Tuesday at 11am. Incredible and just in time for a holiday weekend. Thank you, R&F! Y'all rock!

May 25, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hi Anthony! It's nice to see you enjoyed your experience. Have a great day! -CE

Rated 5 out of 5 stars

Westlake Bedroom Furniture

Everything from my salesman Troy to the delivery guys was excellent. I love my furniture it looks great in my bedroom. It is very well made and exactly what I was looking for in a bedroom set.

May 19, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hi there! Thanks so much for your 5-star review! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

HAD A VERY PLEASANT SALESMAN

HAD A VERY PLEASANT SALESMAN. WILL LET YOU KNOW MORE WHEN I RECEIVE CHAIR.

May 18, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hi Joan! It's great to see your experience at Raymour & Flanigan was enjoyable! We hope you enjoy your new furniture! -CE

Rated 5 out of 5 stars

Staff is always friendly

Staff is always friendly. Worked with Frank Lampe, if you venture to the Deptford location, seek him out.

May 17, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hi Christie! Thank you for your pleasant review! Thank you for shopping with us! -CE

Rated 5 out of 5 stars

Great experience at the outlet

Great experience at the outlet. Mario took the time to help us find just what we needed for our beach home. Great quality, price and customer service!

April 24, 2021
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Reply from Raymour & Flanigan - Cherry Hill

Hi Kathy! It's great to see you had an excellent experience! We appreciate you shopping with us!

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