Raymour & Flanigan - Cherry Hill Reviews 

229
TrustScore 4.5 out of 5

4.4

2100 Route 38, 8002 Cherry Hill, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

I did most of my shopping online. I saved a few of my favorite items and periodically checked back to see what was on sale. I visited your Cherry Hill location to test drive my favorites. Today, I pur... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. This was the single worst customer service experience I have ever endured. Trying to get a straight answer out of this company is impossible. Every person I was tr... See more

Rated 5 out of 5 stars

Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... See more

Company replied

Rated 5 out of 5 stars

Zak to the time to show me all available options without pressure and allow me to choose what worked best for me.


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2100 Route 38, 8002, Cherry Hill, NJ, United States

  • 8563211817

4.4

Excellent

TrustScore 4.5 out of 5

229 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(229)

4,135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering was easy after I talked to my…

Ordering was easy after I talked to my salesman, Sid, at the Cherry Hill NJ location where he had helped me buy mattresses and a bedroom set.

January 29, 2023
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Maryann Hauss for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress and bedroom set! -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Larry Skinner for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Our sales person listened and helped…

Our sales person listened and helped show us choices for exaclty what we were looking for.

January 22, 2023
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Reply from Raymour & Flanigan - Cherry Hill

Thank you for taking the time to leave us a great review. We are glad to hear that our sales person was able to help you find what you were looking for. -Jeff V.

Rated 5 out of 5 stars

Still the best

1. Jamone is awesome! He knows the products, and understands what I need better than I do.
2. Delivery in a day. Totally unexpected.
In these “unprecedented” times of supply chain delays and generally poor service, I am impressed with R&F’s ability to maintain your standards.

January 14, 2023
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Reply from Raymour & Flanigan - Cherry Hill

Thank you so much for taking the time to leave us a review! We are pleased to hear that our team was able to provide you with great service and meet your needs. We take pride in maintaining our high standards, especially during these tough times, and we are glad to hear that it shows. We look forward to serving you again soon! Jeff V.

Rated 5 out of 5 stars

Ben made purchase easy

Ben made purchase easy. Directed us to styles we were interested in. Attentive but not hovering. Love seat is great. Enjoying it. Delivery was prompt and personal careful

December 31, 2022
Unprompted review
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Reply from Raymour & Flanigan - Cherry Hill

Thank you for shopping with us and for taking the time to leave a review, we appreciate your business. It's wonderful to hear that your salesman was able to help and that you are enjoying your new love seat. We hope to see you again in the future! -Jeff V.

Rated 5 out of 5 stars

The customer service there is very…

The customer service there is very good. The man name ( joe )who attended us is super attentive, very accommodating and friendly. He was very patient.

January 4, 2023
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Belkis Nunez De Caba for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Found a sofa online that we liked so we…

Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was very knowledgeable, personable and, most importantly, patient! May return for other items that caught our eye! Thank you Susan and Raymour & Flanagan! It was an easy decision to purchase right then and there!

December 30, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Kathleen D for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

We had an amazing experience

We had an amazing experience. We were welcomed upon entering the building and directed to where we needed to go. We were given space and ample time to look around. We were checked on a few times just to make sure that we were doing well & we’re never pressured.

December 28, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Julie Carreira for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Joe the salesman was pleasant and…

Joe the salesman was pleasant and helped my husband Douglas and I with exactly with what we were looking for and made great points and suggestions.

December 7, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Priscilla Aguillon for your review. It's great to hear that your sales person was helpful and a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

ADEL

ADEL WAS GREAT. VERY PATIENT WITH ME. I liked how she kept track of the entertainment centers I liked on her little computer. She gave me time to make a decision.

November 27, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Kelly Lindsay for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

It was a great experience

It was a great experience, very accommodating in and out. No hassle was great doing business there from the manager to the young lady behind the desk printing the paperwork out very good experience.

November 1, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Anthony Mazzone for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Knowledgeable Saleman!!!

Mr. Lyles was very helpful by showing us where the product that we wanted was located. The other stores that we visited just said that "they are all over". He had full knowledge of your inventory and description. He made the visit stressless.

October 22, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you for your review Margaret A Stark We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Super-easy Purchase

We had consulted the website prior to visiting the store and were prepared to be told the sofa we had selected wasn’t available. We were pleasantly surprised! We were greeted upon arrival, our salesman (Robert) was friendly and knowledgeable, and our transaction was completed quickly. Now we’re just awaiting delivery information!

October 1, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Hi Jane,Thank you for your excellent review! We're happy to hear your sales person was knowledgeable, friendly, and efficient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Cherry Hill

Thank you Maria Kujolic for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

When I walked into your facility the…

When I walked into your facility the first person I saw was Scott he was so friendly and professional and kind to me I was just going to look around but I decided to purchase something

September 1, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Thank you for taking the time to leave a review, Yvette! We're happy to hear that your sales associate was friendly and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Joe was great

Joe, was a pleasure to work with . He was very knowledgeable and was very good at keeping us happy. He went over and beyond. I would hire him!

August 23, 2022
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Reply from Raymour & Flanigan - Cherry Hill

Hi Anthony,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

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