I did most of my shopping online. I saved a few of my favorite items and periodically checked back to see what was on sale. I visited your Cherry Hill location to test drive my favorites. Today, I pur... See more
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If I could give zero stars, I would. This was the single worst customer service experience I have ever endured. Trying to get a straight answer out of this company is impossible. Every person I was tr... See more
Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... See more
Company replied
Zak to the time to show me all available options without pressure and allow me to choose what worked best for me.
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2100 Route 38, 8002, Cherry Hill, NJ, United States
- 8563211817
4.4
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Bad quality
I bought a 2 piece set from this company about a year ago. 2 of my cushions are ripped. About a month or so ago, I reported 1 rip and was told it would cost me over $100 and depending on what else I may need, it would cost more. Well I just found another rip! This furniture is trash! I have never had this experience with furniture in my life! This is totally unacceptable when this furniture was very close to $2,000! I Would never waste a cent at this place again!!!
July 17, 2023
Unprompted review
Reply from Raymour & Flanigan - Cherry Hill
Hi Katrina.
We're so sorry you aren't satisfied with the quality of your purchase. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with a brief description of your issues, as well as your order details, including phone number associated with your order. Thank you!
Hassan was a patient and very helpful…
Hassan was a patient and very helpful representative for your company
July 5, 2023
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much, Fran, for taking the time to leave a review. We're happy to hear that you had a 5-star experience with our staff! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Adele was very helpful,showed us a lot…
Adele was very helpful,showed us a lot of loveseats !
June 25, 2023
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much for your kind review, Robert! It's great to hear that your sales person, Adele, did an exceptional job!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The gentleman taking care of us was…
The gentleman taking care of us was very nice and professional
June 24, 2023
Quick and easy
June 23, 2023
Excellent customer service,no issues…
Excellent customer service,no issues with the service,shopped there on previous occasions
June 23, 2023
Reply from Raymour & Flanigan - Cherry Hill
Thank you Terry for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
Taha Abdeljaber was my sales person
Taha Abdeljaber was my sales person. Taha is professional, astute, and managed the entire transaction well.
June 19, 2023
Reply from Raymour & Flanigan - Cherry Hill
Thank you Quentin for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
Sale associate was very professional
Sale associate was very professional, helped me navigate the obstacle in securing the purchase. However, I am missing 5 volts for the bed. They are nowhere to be found. I’m going to call and see if I can receive them. Over all, positive experience.
May 27, 2023
Salesman was friendly and helpful…
Salesman was friendly and helpful didn’t push us let us decide.
May 27, 2023
Excellent customer service.
April 3, 2023
Great experience
We had a great experience buying bedroom furniture, our salesperson Joe was especially helpful.
April 2, 2023
Robert Otto was fantastic !!!
March 20, 2023
Reply from Raymour & Flanigan - Cherry Hill
Thank you Tracy Fitzgerald for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
The sales rep Hans was very…
The sales rep Hans was very knowledgeable of the different styles and amenities of the recliners. He was also very patient and not your typical pushy type of salesperson. He didn't rush us, just to get a sale.
March 19, 2023
We have purchased from Raymour and…
We have purchased from Raymour and Flannigan before. They have great products, friendly service and on time delivery.
March 15, 2023
My wife and I were able to speak with a…
My wife and I were able to speak with a manager and an excellent representative who offered us a terrific suggestion for what we were seeking. We appreciate the help they gave us very much.
Lois and Jeff Romm
March 3, 2023
The salesman we worked with
The salesman we worked with, Hans, was excellent! He was very helpful, friendly & got us in and out of the store as fast as he could.
March 4, 2023
Annette
I would like to say Annette our sales associate that we dealt with is probably one of the best salesperson we ever had to deal with she was very knowledgeable and did not pressure us and when we needed a question answered she was more than happy to answer it. She made shopping for furniture very pleasurable. She also always follows up on deliveries to make sure everything that we ordered arrived when it was supposed to we will always deal with her in the future. Thank you
February 21, 2023
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