I did most of my shopping online. I saved a few of my favorite items and periodically checked back to see what was on sale. I visited your Cherry Hill location to test drive my favorites. Today, I pur... See more
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If I could give zero stars, I would. This was the single worst customer service experience I have ever endured. Trying to get a straight answer out of this company is impossible. Every person I was tr... See more
Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... See more
Company replied
Zak to the time to show me all available options without pressure and allow me to choose what worked best for me.
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2100 Route 38, 8002, Cherry Hill, NJ, United States
- 8563211817
4.4
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Reply from Raymour & Flanigan - Cherry Hill
Dear Kenia,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with our service. We look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
From start to finish my experience was…
From start to finish my experience was wonderful. I love my new furniture!
July 20, 2024
Reply from Raymour & Flanigan - Cherry Hill
Hi Nicole,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience from start to finish and that you love your new furniture. It was a pleasure serving you, and we hope to see you again soon!
Best regards,
The Raymour & Flanigan Team
It was a quick and easy process
It was a quick and easy process. I appreciate being able to order online.
I'm looking forward to receiving my new sofas on Saturday.
July 18, 2024
Reply from Raymour & Flanigan - Cherry Hill
Hi Mariana,
Thank you so much for your wonderful review! We're thrilled to hear that you found the online ordering process quick and easy. We hope you love your new sofas and that they bring comfort and style to your home. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
The salesman was quick and helpful
July 14, 2024
Reply from Raymour & Flanigan - Cherry Hill
Dear Sharon,
Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to assist you quickly and effectively. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Bedroom Selections
Robert, the store representative was excellent. He worked with us as we selected bedroom sets and mattresses for 3 rooms. He had the knowledge and patience as we went thru the process.
July 13, 2024
Sales person was very friendly and…
Sales person was very friendly and helpful. Spent time showing us material, to make sure we were picking the right color. Customer service personnel was friendly and explained everything to me.
July 6, 2024
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much, Maureen, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Troy Battle was patient
Troy Battle was patient, knowledgeable and kind. He knew where everything was and was able to give us the information we needed to make our purchase.
July 2, 2024
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much for your review, Rose! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Steve was a great salesman- very…
Steve was a great salesman- very friendly and informative. He gave me his opinions which were very helpful and "right on". No pressure at all either.
June 22, 2024
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much, Linda, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Hans was very helpful
Hans was very helpful, courteous and exerted no pressure. Wish all salespeople were like him.
June 19, 2024
Reply from Raymour & Flanigan - Cherry Hill
Hello J Wudgee We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
I found what I was looking for and…
I found what I was looking for and needed, I order online need to receive it to tell you the true to review the items But I'm happy with price and easy order so far.
May 23, 2024
Reply from Raymour & Flanigan - Cherry Hill
Hello Maria! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Adele walked the whole store with me…
Adele walked the whole store with me trying to find the right sofa and chair with me. She was so helpful with matching the different fabrics. Thank you Adele.
April 26, 2024
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much for your review, Elizabeth! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Good experience
Salesperson Troy was very friendly, knowledgeable and helpful. Honored price from sale of last week. Only negative is that delivery cost should have been told upfront and should be more reasonable.
April 10, 2024
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much for your review, Ilene! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Cherry Hill
Thank you, Joanne, for taking the time to leave a review. We're so happy to hear that you had a great online shopping experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Robert was awesome and took time and…
Robert was awesome and took time and answered all our questions
March 7, 2024
Reply from Raymour & Flanigan - Cherry Hill
Thank you so much for your review, Steven! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Cherry Hill
Hello Sandra Dickson! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Thank You Uriah
I had spent several frustrating hours trying to process my order online when thankfully I was connected with Uriah who went above and beyond providing friendly, knowledgeable, Professional Customer Service by explaining and walking me through the entire process to its completion. Without his dedication and guidance, I would have not been able to purchase my new Sofa & Loveseat
February 27, 2024
Unprompted review
Hans is very helpful and knowledgeable
Hans was very helpful. Explained everything clearly.Very effective, efficient, and professional.
February 26, 2024
Reply from Raymour & Flanigan - Cherry Hill
Hello Donna! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Susan Manuel was very helpful on what I…
Susan Manuel was very helpful on what I Was looking for and mad a good decision and I excepted it is was best for me the PWR Recliner
February 24, 2024
No pressure sales
Salesperson was very knowledgeable, friendly and did not pressure us to buy. We will purchase from R&F again with the same sales rep!!
February 12, 2024
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