Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... See more
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Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explai... See more
Company replied
This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the... See more
Poor customer service. Bought Platinum protection plan. Called store with issue and they told me to call service department. Automated system No one picks up phone. Called store and got asst.mgr who g... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2750 Fashion Center Blvd, 19702, Newark, DE, United States
- 3023180530
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Hasn’t replied to negative reviews
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I thought I was getting the sale price
I thought I was getting the sale price. But your salesman knew I wanted the sales price but he wanted more money in his pocket. I could have gotten the sale price plus 18 months financing free. So the bait and switch part I did not like and then I asked to speak with a manager and basically he said though luck. I love my bedroom set but will not be using that salesman again. GIVE YOUR CUSTOMERS ALL THE OPTIONS NOT JUST THE ONES THAT PUTS MORE MONEY IN YOUR SALESMAN POCKETS, LET US DECIDE. I WANTED THE SALES PRICES AND HE KNEW THAT!

Reply from Raymour & Flanigan - Christiana
Pleasant staff
Pleasant staff, no pressure from them, didn’t get the usual sales pitch to make us buy and they gave us the time we needed to make our decision
The service was excellent
The service was excellent! I mean, service met you right from the front door. Salesperson was patient and very helpful, and was not too pushy at all. He took his time to display all functionality of the items, and made you fell welcome right from the gate.
I shop for a couch online
I shop for a couch online. And raymour and flanigan had some great offers. I was able to pick one out that I liked. I can't wait to get it.
Great Service
Mike did a great job. He was very informative and great with following up.
Everyone is friendly but don’t feel…
Everyone is friendly but don’t feel like being bombarded the minute I walk in. I like to look around on my own.
This was a totally awesome experience
This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the business world these days! Cydney and Marcus made buying a mattress a pleasant experience! They are both an asset to Raymour and Flanagan!
Great customer service!
Great customer service!
Great delivery service workers!
Thank you!

Reply from Raymour & Flanigan - Christiana
Juan Perez was very helpful and…
Juan Perez was very helpful and answered all of our questions. We also liked the variety of options the store had.

Reply from Raymour & Flanigan - Christiana
Very good customer service I completed…
Very good customer service I completed my order on line,but I was then contacted by a representative of Raymour and Flanagan for more info about my second purchase,it seemed I had created a alert on my card. I was asked to provide information and everything was cleared

Reply from Raymour & Flanigan - Christiana
A very positive experience
Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explained the pricing, to include sale and special offers available to us. Within a few minutes we had selected our new sofa and were out the door with a smile. We were very satisfied with our shopping experience at Raymour and Flanigan.

Reply from Raymour & Flanigan - Christiana
Daniel provided excellent service and…
Daniel provided excellent service and assisted with the purchase of exactly what I needed.

Reply from Raymour & Flanigan - Christiana
The delivery guys were great
The delivery guys were great! They were friendly, professional and cleaned up all the delivery materials.

Reply from Raymour & Flanigan - Christiana
Very pleasant experience
Both salespersons that worked with me, one at the main store and one at the outlet, were professional, knowledgeable, and amicable. They made the whole process easy and enjoyable.

Reply from Raymour & Flanigan - Christiana
Great customer Service
Scott was very helpful in making sure I found the right item. I am very happy with my purchase and the price match guarantee.

Reply from Raymour & Flanigan - Christiana
The sales person was extremely patient…
The sales person was extremely patient and helpful. And it was my second interaction with him. He will always be my sales person i got to untill he retires.

Reply from Raymour & Flanigan - Christiana
Lisa was very knowledgeable and…
Lisa was very knowledgeable and personable to work with. She made our furniture shopping a great experience.

Reply from Raymour & Flanigan - Christiana
I had visit several times in my search…
I had visit several times in my search for a kitchen table. All my visits were professional from start to finish.

Reply from Raymour & Flanigan - Christiana
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