Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... See more
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Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explai... See more
Company replied
This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the... See more
Poor customer service. Bought Platinum protection plan. Called store with issue and they told me to call service department. Automated system No one picks up phone. Called store and got asst.mgr who g... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2750 Fashion Center Blvd, 19702, Newark, DE, United States
- 3023180530
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The salesperson and his manager…
The salesperson and his manager provided excellent service. They provided an alternative to an option of the bed frame and saved me a few dollars

Reply from Raymour & Flanigan - Christiana
The company is hiring great employees
The company is hiring great employees, ours (Sean) was wonderful!

Reply from Raymour & Flanigan - Christiana
Find Rodney W.-he’s awesome
I hate furniture shopping but Rodney W. made it great. He was so helpful and patient. We bought a rug, sofa, coffee and end tables. They have a huge selection here with reasonable prices. Will definitely go back again- and get Rodney to help!

Reply from Raymour & Flanigan - Christiana
Thomas Shaw was my guide to buying…
Thomas Shaw was my guide to buying everything I needed. I have to start from scratch and he showed me the best market value and styles that I could handle. I now have new home furnished with the main items, now the next time I come to Raymour and Flanigan, he will help me with the other items. I will be definitely be coming back to the store. Thanks again to Thomas Shaw, I will be back again.

Reply from Raymour & Flanigan - Christiana

Reply from Raymour & Flanigan - Christiana
We first went to the R&F outlet
We first went to the R&F outlet, where Marcy was very helpful. When we didn’t find anything we really liked, she referred us to the showroom, where Rodney helped us. Both Marcy and Rodney were helpful, personable and informative.

Reply from Raymour & Flanigan - Christiana
Management…
My experience was great with Fancy Chris, I give him 5 stars. He was patient, informative, not too pushy with trying to make a sale, very friendly. Will definitely recommend him.
My issue arrive when I got a phone call the following day. Can not remember the lady name. But she called me stating that I was undercharged, but could not tell me how or what item I was undercharged for. She said their drawer was short and because I had a lot of tickets she unable to see what item or ticket it came from. I asked did she speak with Fancy or Carolyn, the two that I did my payment with and she said no, she just wanted to call me first to let me know what was going on,
For her to be the manager of Carolyn, that is completely out of line. She is accusing me of not paying because their drawer is short and didn’t check with her staff before calling me.
My question is why did she think it was my order? It was a lot of people buying furniture that day and she just assumed it was my order. She had no evidence to back up how I was undercharged.

Reply from Raymour & Flanigan - Christiana
Exemplary employees and superior quality furniture appropriately priced.
Juan Perez was exceptional. He listened to my needs and made sure my furniture seylections met and exceeded those needs. And the furniture offering at Raymour & Flanigan is superior quality and affordable. This is the only furniture store I've shipped for the past 20 years. I also make sure my adult children shop there too.

Reply from Raymour & Flanigan - Christiana
Customer service at both locations were…
Customer service at both locations were outstanding!
Hat off to Marcy and Rodney!
This was a return experience after…
This was a return experience after purchasing a bedroom set last year. The same sales person helped us find coffee and end tables for our living room. Excellent visit. I highly recommend Lisa at the Christiana Mall in Newark, DE.

Reply from Raymour & Flanigan - Christiana
No hassle exchange
We had purchased a new mattress in March and it just wasn't comfortable for us. Since they have a 120 day return/exchange policy we returned to the store to find another mattress. The sales person (can't remember his name) was helpful and knowledgeable, and had no issues with our exchange. Our experience with R & F has always been positive!
Monica was pleasant
Monica was pleasant, professional and well versed in mattress products sold and services provided by Rayburn and Flanigan.
We had a wonderful experience
We had a wonderful experience. Juan is the best ( he’s been our salesman before). Same great service. He made it easy.
Beautiful Credenza at a Fabulous Price!
I found a beautiful credenza that was just the right style and size to place under a painting in my living room. Lisa was so helpful in providing me with guidance and information about the credenza. I also got this item for a fabulous price! Thank you Raymour & Flanigan. Now I know why my sister gets all of her furniture here.
I didn’t feel pressure
I didn’t feel pressure. And I was able to make decisions on my timeline. Professional services. Informative sales representative and friendly.
I am so disappointed
I am so disappointed, I purchased a mattress and adjustable bed and it did not fit in my four poster bed. I was supposed to be contacted to make it right and it has been 9 days. I will call tomorrow. 😩

Reply from Raymour & Flanigan - Christiana
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