Raymour & Flanigan - Christiana Reviews 

254
TrustScore 4.5 out of 5

4.7

2750 Fashion Center Blvd, 19702 Newark, DE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explai... See more

Company replied

Rated 5 out of 5 stars

This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the... See more

Rated 1 out of 5 stars

Poor customer service. Bought Platinum protection plan. Called store with issue and they told me to call service department. Automated system No one picks up phone. Called store and got asst.mgr who g... See more

Rated 5 out of 5 stars

Greetings soon as we enter the store. Offering to assist us asking what bought us to their store. How they could help us. Directed us to location of Living room furniture. Offering to help in ans... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2750 Fashion Center Blvd, 19702, Newark, DE, United States

  • 3023180530

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

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Replied to 2% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(254)

4,270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy to place an order

It was easy to place an order. It arrived within 3 days at the store. The pick up was easy. We ordered a Bluetooth table. The problem we had was the product did not work. We called and they ordered us a replacement. I hope this one works!

May 29, 2026
Rated 5 out of 5 stars

Elison greeted us with a smile when we…

Elison greeted us with a smile when we walked in and gave us space to make our own decisions. He helped us place order and was patient when resolving a frustrating technical issue that happened in processing. After delivery he called and texted to make sure we were happy and satisfied. 10/10 would recommend and will shop with him again!! Thank you Elison!!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great salesman James was absolutely-…

Great salesman James was absolutely- professional, humorous and knowledgeable- my wife and I spent more money than anticipated but it was James going above and beyond with his customer service!!

Wayne W

May 23, 2026
Rated 5 out of 5 stars

Our Salesperson- Dan



Our Salesperson, Dan, was very personable- he listened to what we needed and wanted; showed us what he thought was the best “fit” for us (it was); and led us through the entire process with as few issues as possible. We’re happy campers!

May 13, 2026
Rated 5 out of 5 stars

Great service

Jim was our salesman and he was great! Super knowledgeable on the products and how everything worked. Even from a picture of our living room drew us out a sketch of best placement options for the sectional. Will definitely be back for more stuff

May 10, 2026
Rated 1 out of 5 stars

I have requested service twice over the…

I have requested service twice over the online portal and not received any notification or follow up regarding this. In addition, I called the Newark, DE store for help with the repair request and they did not respond and it went to the answering machine. Service is very poor

April 25, 2026
Rated 5 out of 5 stars

The salesman

The salesman, Fancy , was very nice. He was also patient with me and my wife. He answered all our questions. Very friendly.

April 21, 2026
Rated 5 out of 5 stars

Great Salesmanship

Our salesperson, Elison Polanco, was excellent! He was very knowledgeable and personable. Went out of his way to make sure I got what I came in for.

April 12, 2026
Rated 5 out of 5 stars

Great customer experience

Team was professional, knowledgeable and helpful. I had some issues with a gift card and the online system and the local store was incredibly helpful in getting it resolved.

March 27, 2026
Rated 5 out of 5 stars

I had an amazing experience at Raymour and Flanigan with Joyce Proctor…

I had an amazing experience at Raymour & Flanigan thanks to Joyce Proctor! She worked with me patiently and truly took the time to understand exactly what I needed. Joyce helped me find the perfect bed, along with the right pillows and mattress protector to complete everything.
What stood out the most was how focused she was on my comfort. She didn’t rush the process at all. She made sure I tested options, asked questions, and felt confident in my decisions. Her professionalism, knowledge, and warm personality made the entire experience smooth and stress-free.
If you’re shopping for bedroom furniture and want someone who genuinely cares about getting you exactly what you need, I highly recommend asking for Joyce Proctor. She goes above and beyond!

February 22, 2026
Unprompted review

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