Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... See more
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Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explai... See more
Company replied
This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the... See more
Poor customer service. Bought Platinum protection plan. Called store with issue and they told me to call service department. Automated system No one picks up phone. Called store and got asst.mgr who g... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2750 Fashion Center Blvd, 19702, Newark, DE, United States
- 3023180530
4.7
Excellent
261 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Delivery was the next day thanks
July 26, 2025
Reply from Raymour & Flanigan - Christiana
Hello Carolyn,
Thank you for sharing your feedback with us! We're happy to hear that you liked our next-day delivery service. Making sure our customers have a smooth and easy experience is our main goal. If you need anything else, please feel free to contact us. We look forward to helping you again soon!
Best regards,
The Raymour & Flanigan Team
Excellent Service by Amanda Vitali
I never write reviews, but I felt it was necessary as the home furnishing consultant I dealt with online, Amanda Vitali, was exceptional. She went out of her way to make sure everything was correct and explained the whole process to me. She also gave very good advice. Amazing service delivered in a friendly way, Could not have not asked for a better experience. 5 stars all the way!
July 19, 2025
Unprompted review
Reply from Raymour & Flanigan - Christiana
Hello Daniel,
Thank you so much for taking the time to share your experience with us, especially since you mentioned that you don't usually write reviews. We are thrilled to hear that Amanda provided you with exceptional service and valuable advice during your online consultation. It's wonderful to know that she made the process clear and enjoyable for you.
Your feedback is incredibly important to us, and we are delighted that you had a 5-star experience. We will be sure to pass along your kind words to Amanda and the team. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for choosing Raymour & Flanigan!
Best regards,
[Your Name]
Raymour & Flanigan Customer Service Team
Reply from Raymour & Flanigan - Christiana
Hi Dan,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Diedre has made such a positive impact on your shopping experience at Raymour & Flanigan. It's always our goal to provide exceptional service, and we're delighted to know that Diedre has been a big part of why you choose to shop with us. We look forward to welcoming you back soon!
Best,
The Raymour & Flanigan Team
Chris was spectacular
Chris was spectacular. He greeted us and asked if anything in particular we were looking for he gave us direction and then gave us space to look around . He seemed to truly care about what our needs were. He was patient and genuine.
July 14, 2025
Reply from Raymour & Flanigan - Christiana
Dear Agnes,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Chris provided you with such exceptional service during your visit. It's great to know that he was able to assist you while also giving you the space to explore our selection comfortably. We take pride in ensuring our team is attentive and genuinely cares about our customers' needs, and your feedback reaffirms that commitment.
We truly appreciate your kind words and your perfect rating. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!
Warm regards,
The Raymour & Flanigan Team
Order Process is Easy!
It was easy to filter through items on the website and select what I want. I received quick confirmation and communication about my delivery. Great experience!
July 8, 2025
Reply from Raymour & Flanigan - Christiana
Hello Kathleen,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our website easy to navigate and that our communication met your expectations. It's wonderful to know that you had a great experience with your purchase and delivery. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
Best regards,
The Raymour & Flanigan Team
Our salesperson was very helpful and…
Our salesperson was very helpful and informative. She showed us the features of the loveseat and how was made and let us know to call for any issues.
July 5, 2025
Reply from Raymour & Flanigan - Christiana
Hello Peter,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to assist you effectively and provide you with all the information you needed about the loveseat. It's wonderful to know that you felt supported and informed throughout your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Lou the sales lady
Lou the sales lady, was very knowledgeable in helping us pick out our mattress. Taking time for us to decide what we liked. Explaining everything. Making a hard decision easier. Thank you.
June 28, 2025
Reply from Raymour & Flanigan - Christiana
Dear Linda Harris,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Lou. It's great to know that she was able to assist you in finding the perfect mattress and made the decision-making process easier for you. We strive to provide knowledgeable and attentive service to all our customers, and your kind words affirm that we are on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Warm regards,
[Your Name]
Raymour & Flanigan Furniture and Mattress Store
Fantastic Service
The sales assistant was fantastic! She listened to us and helped us find what we wanted. No pressure, courteous, and a pleasure to work with.
June 28, 2025
Reply from Raymour & Flanigan - Christiana
Hi Timothy Curtis,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales assistant. It's great to know that she was able to listen to your needs and assist you in finding exactly what you were looking for, all while making the process enjoyable and pressure-free.
Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to the team. We strive to provide exceptional service to all our customers, and your feedback is a fantastic reminder of why we do what we do.
We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Raymour & Flanigan Customer Service Team
Reply from Raymour & Flanigan - Christiana
Hello Thomas,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chris was able to assist you with such knowledge, patience, and kindness. Providing excellent service is a top priority for us, and it's wonderful to know that Chris made your visit a positive one.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!
Best,
The Raymour & Flanigan Team
Very Happy with Raymour & Flanigan
They worked with us as the original chairs we bought didn't work out for us. We returned them, and are so far very satisfied with the new ones. Can't be happier.
June 21, 2025
Reply from Raymour & Flanigan - Christiana
Hello Robert,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you are very satisfied with your new chairs and that our team was able to assist you with the return process. Your happiness is our top priority, and it's wonderful to know that we could meet your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Best,
The Raymour & Flanigan Team
Just what I was looking for!
Very helpful in helping me find the right TV stand that I needed. Also, the people are very kind. This is hard to find in the world today. Thank you Raymour & Flanigan.
June 9, 2025
Reply from Raymour & Flanigan - Christiana
Hello Lucy,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found the perfect TV stand and that our team was able to assist you with kindness and professionalism. Providing exceptional customer service is something we strive for every day, and it's truly rewarding to know that it made a difference in your shopping experience.
We appreciate your kind words and your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
The Raymour & Flanigan Team
Great service
Store assistant was helpful and patient even as my wife kept asking lots of questions and insisted on seeing many floor samples.
May 25, 2025
Reply from Raymour & Flanigan - Christiana
Dear Gachanja Kamau,
Thank you for sharing your positive experience with us! We are happy to hear that our store assistant helped you and your wife during your visit. Our team works hard to provide friendly and helpful service so that all your questions are answered and you find what you need.
We really appreciate your 5-star rating and kind words. It means a lot to us to know we made your shopping experience enjoyable. If you have any more questions or need help in the future, please feel free to reach out.
Thank you for choosing Raymour & Flanigan Furniture and Mattress Store.
Best regards,
Raymour & Flanigan Customer Service Team
Lucinda Baldon was really helpful the…
Lucinda Baldon was really helpful the day when I purchased my sectional sofa and a king size mattress. She is very easily to talk to and understands well of what I was asking for the piece of furniture that I need. She is professional and knowledgeable of what Raymond Flanigan was stranded for. I would definitely go back to buy any more furniture that I need in the future with her again.
May 23, 2025
Reply from Raymour & Flanigan - Christiana
Dear Yunchiao Lu,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Lucinda was able to assist you so effectively during your purchase of a sectional sofa and king-size mattress. It's great to know that her professionalism and knowledge made your shopping experience enjoyable and satisfying.
We truly appreciate your kind words and your perfect rating. Your feedback motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back to Raymour & Flanigan for any future furniture needs!
Best,
The Raymour & Flanigan Team
DON'T Buy from the Outlet, buy Online
At the outlet, talked us into the 30 day warranty on a mattress and pillows, and would not honor the committment. In general, it was a hassle across the board to negotiate, despite the fact that we were buying an almost $4000 mattress. And, the manager sent us on a runaround by failing to address our issue, then sending us to customer service, who had no authority to help us. Test the mattress at their store, then buy online for a better deal.
May 16, 2025
Unprompted review
Reply from Raymour & Flanigan - Christiana
Hello,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit to our showroom. It's disappointing to hear that the service did not meet your expectations, especially regarding the warranty and the communication issues you encountered.
We strive to provide a seamless and satisfactory experience for all our customers, and it's clear we fell short in this instance. Your feedback is invaluable, and we will be addressing these concerns with our team to ensure improvements are made.
If you would like to discuss this matter further or if there's anything specific we can do to assist you, please feel free to reach out to our customer service team directly at rfcare@raymourflanigan.com. We are committed to resolving this issue and restoring your confidence in us.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Best,
The Raymour & Flanigan Team
Salesman Mike was very patient with us…
Salesman Mike was very patient with us deciding which mattress was best for our needs. We will go to him again for our future purchases!
May 15, 2025
Reply from Raymour & Flanigan - Christiana
Hello Deborah,
Thank you for sharing your great feedback with us! We're happy to hear that Mike helped you patiently find the perfect mattress. Our goal is to provide excellent service, and we're glad that Mike made your shopping experience a good one. We look forward to seeing you again for your future purchases. If you need anything else, please feel free to reach out.
Best,
The Raymour & Flanigan Team
Sales woman very helpful
May 13, 2025
Reply from Raymour & Flanigan - Christiana
Hello Grace,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our saleswoman was very helpful during your visit. Providing excellent customer service is a top priority for us, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Christiana
Hello Wilton,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Marcus provided you with excellent service. Our team strives to deliver the best experience possible, and it's wonderful to know that Marcus met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Thought show room would be better but not
Display furniture was broken swayed me from making my initial purchase
May 2, 2025
Reply from Raymour & Flanigan - Christiana
Hello Ed,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the condition of the display furniture you encountered during your visit. We strive to maintain high standards in our showrooms, and it's clear we fell short in this instance.
Your experience is important to us, and we are committed to ensuring that our displays reflect the quality and craftsmanship we stand for. We appreciate your input and will address this issue promptly to prevent it from happening again.
If you have any further concerns or if there's anything else we can do to assist you, please feel free to reach out.
Thank you for considering Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Deidre Ledgister was very helpful in…
Deidre Ledgister was very helpful in setting up our out of state delivery after confirming our choice of furniture.
April 28, 2025
Reply from Raymour & Flanigan - Christiana
Hello Louise,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Deidre was able to assist you effectively with your out-of-state delivery and that you are satisfied with your choice of furniture. Providing excellent customer service is our top priority, and it's wonderful to know that Deidre made a positive impact on your experience.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to assisting you again!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Christiana
Hello Joe D,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jaun was able to assist you without any pressure. Providing helpful and stress-free service is something we strive for, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
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