Raymour & Flanigan - Christiana Reviews 

261
TrustScore 4.5 out of 5

4.7

2750 Fashion Center Blvd, 19702 Newark, DE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... See more

Rated 5 out of 5 stars

Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explai... See more

Company replied

Rated 5 out of 5 stars

This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the... See more

Rated 1 out of 5 stars

Poor customer service. Bought Platinum protection plan. Called store with issue and they told me to call service department. Automated system No one picks up phone. Called store and got asst.mgr who g... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2750 Fashion Center Blvd, 19702, Newark, DE, United States

  • 3023180530

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.7

All reviews

(261)

3,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Jim was our salesman and he was great! Super knowledgeable on the products and how everything worked. Even from a picture of our living room drew us out a sketch of best placement options for the sectional. Will definitely be back for more stuff

May 10, 2026
Rated 1 out of 5 stars

I have requested service twice over the…

I have requested service twice over the online portal and not received any notification or follow up regarding this. In addition, I called the Newark, DE store for help with the repair request and they did not respond and it went to the answering machine. Service is very poor

April 25, 2026
Rated 5 out of 5 stars

The salesman

The salesman, Fancy , was very nice. He was also patient with me and my wife. He answered all our questions. Very friendly.

April 21, 2026
Rated 5 out of 5 stars

Great Salesmanship

Our salesperson, Elison Polanco, was excellent! He was very knowledgeable and personable. Went out of his way to make sure I got what I came in for.

April 12, 2026
Rated 5 out of 5 stars

Great customer experience

Team was professional, knowledgeable and helpful. I had some issues with a gift card and the online system and the local store was incredibly helpful in getting it resolved.

March 27, 2026
Rated 5 out of 5 stars

I had an amazing experience at Raymour and Flanigan with Joyce Proctor…

I had an amazing experience at Raymour & Flanigan thanks to Joyce Proctor! She worked with me patiently and truly took the time to understand exactly what I needed. Joyce helped me find the perfect bed, along with the right pillows and mattress protector to complete everything.
What stood out the most was how focused she was on my comfort. She didn’t rush the process at all. She made sure I tested options, asked questions, and felt confident in my decisions. Her professionalism, knowledge, and warm personality made the entire experience smooth and stress-free.
If you’re shopping for bedroom furniture and want someone who genuinely cares about getting you exactly what you need, I highly recommend asking for Joyce Proctor. She goes above and beyond!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Valentine's Day my husband and I…

Valentine's Day my husband and I visited the Raymour & Flanigan location in Newark, DE. I just wanted to look around; we really weren't looking to buy anything that day! Dan Ventura, consultant, greeted us and was so VERY pleasant! He did not follow us immediately but directed us and was available if we needed him. Well, it just so happened that we decided to look at recliners. He was so very helpful! Dan spoke to us with pleasantness, knowledge and answered all of our questions! He then said, "I think I have a recliner that would be perfect for you." It sure was and we made the decision to make a purchase! I believe it was due to his knowledge, helpfulness, the ease we felt working with him! I know that if we need further furniture, we will visit Dan again! Thanks Dan!! Raymour & Flanigan is blessed to have you! I will definitely highly recommend him!!

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Beware the Service Center

Raymour & Flanigan is fine if you just order furniture and get it done right then and there. If you need to contact/use the Service Center for any reason.. beware!!! They will finally deliver your items after 4 months and it can still be wrong. Customer Service doesn't care that you've been waiting half a year for a couch. BEWARE!!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Deidre was wonderful

Deidre was wonderful! Not pushy at all & very helpful. I knew what I was looking for and she helped confirm my choices, and saved me a bit of $$! Thank you!

September 22, 2025
Rated 5 out of 5 stars

My salesperson remembered me from the…

My salesperson remembered me from the previous visit, which made the transaction proceed quickly. The items we were looking at were on sale which made us even happier.

August 25, 2025
Raymour & Flanigan - Christiana logo

Reply from Raymour & Flanigan - Christiana

Hi Angel,

Thank you so much for taking the time to share your experience! We're thrilled to hear that your home furnishing consultant remembered you and that it made your transaction smooth and efficient. It's wonderful to know that you found the items you were looking for on sale and that it added to your happiness. We appreciate your kind words and your 5 star rating. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was honest and gave us good…

Salesman was honest and gave us good feedback on the various recliners

August 20, 2025
Raymour & Flanigan - Christiana logo

Reply from Raymour & Flanigan - Christiana

Hello Janet,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive experience with our home furnishing consultant and that you found his feedback on the recliners helpful. Our team strives to provide honest and knowledgeable service to help our customers make the best choices for their homes.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Loucinda was very nice and helpful

Loucinda was very nice and helpful

August 10, 2025
Raymour & Flanigan - Christiana logo

Reply from Raymour & Flanigan - Christiana

Hello Bev Quann,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Loucinda was able to assist you and provide the helpful service you deserve. Your feedback is incredibly valuable to us, and we're delighted to know you had a positive experience at Raymour & Flanigan. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Deidre is a wonderful sales agent

Deidre is a wonderful sales agent! helped us find the perfect sofa.

July 29, 2025
Raymour & Flanigan - Christiana logo

Reply from Raymour & Flanigan - Christiana

Hello Anthony,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Deidre was able to assist you in finding the perfect sofa. Our team takes great pride in providing excellent service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Rebecca was well-informed and provided…

Rebecca was well-informed and provided helpful suggestions while also deferring to our tastes and needs. She worked patiently with us throughout the several hours it took to select our furnishings. Joyce helped make adjustments to make the purchase affordable.

July 30, 2025
Raymour & Flanigan - Christiana logo

Reply from Raymour & Flanigan - Christiana

Dear Scott,

Thank you so much for your wonderful review! We're thrilled to hear that Rebecca was able to provide you with helpful suggestions and patiently assist you in selecting your furnishings. It's great to know that Joyce could help make the purchase more affordable for you. We truly appreciate your kind words and your 5-star rating. Enjoy your new furniture, and we look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

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