The sales person that helped me made this experience exceptional, Tamara Irsheid, at your East Hanover, NJ location. Her attention to detail in showing me how the furniture would look in my room... See more
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Sales associate Wayne was very helpful. Took the time to answer our questions. We are very happy with our new furniture. Excellent quality.
Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... See more
Company replied
Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions o... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
214 Route 10, 7936, East Hanover, NJ, United States
- 9736378770
4.7
Excellent
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great price… helpful salesman!!!
October 14, 2023
Reply from Raymour & Flanigan - East Hanover Outlet
Thank you so much for your review, John! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Excellent Sales Staff
We were helped right away, the ideal product was identified and we were out of there fast.
October 9, 2023
Reply from Raymour & Flanigan - East Hanover Outlet
Hello Mark Lesly! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!
Aretha was absolutely amazing
Aretha was absolutely amazing! She’s patient and professional. I had to amend my order and helped tremendously.
October 10, 2023
Reply from Raymour & Flanigan - East Hanover Outlet
Hello Meags Dekkar! Thank you for your kind words, we are pleased to know that our sales associate did an amazing job! We hope you're enjoying your new furniture. Thank you!
Mansur was the associate who was…
Mansur was the associate who was helping me. I appreciated the 10 or 15 minutes on my own to browse the mattresses before he started to help me and ask questions. I never like feeling pressured and I didn't feel that once. Thank you for that. He was helpful, knowledgeable and thoughtfully answered all my questions.
September 11, 2023
Perfect for Small Spaces
Perfect size for a small apartment. Delivered very quickly and with care. Super happy with it!
September 2, 2023
Reply from Raymour & Flanigan - East Hanover Outlet
Thank you for your review! It's great to hear that we did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
Great support
Cymone was very helpful, explained the options of the specific sofa I wanted, and assisted with adding items to my order.
August 24, 2023
Reply from Raymour & Flanigan - East Hanover Outlet
Hello Sarita! Thank you for your kind words, we are pleased to know that our sales associate was so helpful picking out your furniture! We hope you're enjoying your new furniture. Thank you!
Seeing the furniture and interacting with the sales rep
Seeing and feeling the actual furniture as well as being able to talk to a sales representative and have questions answered.
July 23, 2023
Helpful salesman
The salesman Brian was helpful and knowledgeable. I liked that he let me make my own decision. And gave me time to experience different mattresses before making a decision.
July 21, 2023
Reply from Raymour & Flanigan - East Hanover Outlet
Thank you so much, Kim, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - East Hanover Outlet
HI Amy! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! Thank you!
Reply from Raymour & Flanigan - East Hanover Outlet
Hi Frank. Thanks for sharing this positive rating. We hope you’re enjoying your new furniture! Thank you!
Happy til delivery attempt
Very helpful salesperson, happy with our sleeper sofa selection.
Needed sofa delivered 5/16 1-5 pm when loading dock at condo reserved for move in day. Booked delivery 1 month out when that date opened up, requested 1-5pm time slot, explained time slot needed for condo loading dock reservation. That limitation isn’t R&F’s fault but they said they could accommodate. Confirmed delivery time request week before. Day before delivery given 9-12 am time, could not be changed. So we had to cancel, very disappointed.
Now trying to juggle work hours, reserving loading dock, and delivery time. Hoping for end of June, requested a time which again they said I could do but didn’t work last time. We’ll see.
UPDATE 6/23
Delivery supposed to be tomorrow. Had explained again the need for a time window, Loading dock at condo booked for 8:30-12. Just received delivery time notice for 2-5 pm. So frustrating. Called them, they noted they have the request but can’t accommodate. Ordered couch in March, have given them plenty of notice for delivery need.
March 30, 2023
Unprompted review
Reply from Raymour & Flanigan - East Hanover Outlet
Thank you for your review, and we regret any inconvenience you experienced due to delivery scheduling. We apologize for the disruption and would like to work with you to establish a delivery time that will work well for you. Please e-mail RFCare@raymourflanigan.com with your account details, including name and phone #, so we can try to make this right for you. Thank you!
The salesman Stephen was so nice and…
The salesman Stephen was so nice and helpful. The guy who did my paperwork was also SO nice!! He made my day with his smile and demeanor!
March 12, 2023
Excellent service last time went back…
Excellent service last time went back to buy more
March 5, 2023
Excellent service 👏
Sale man Rabie Alsaleh was excellent 👌 He greeted me as soon as I came in He was wonderful he came he asked me about what was I looking for show me when I was looking for did not pressure me to buy anything he was just so phenomenal and very Knowledge . He needs to be promoted. A warm personality.
February 19, 2023
Unprompted review
Feel cheated and they laugh about it.
I bought a king size bed a year ago.It makes a squeaky sound.They keep sending service team and these guy recommends stuff like put Box spring or bunkie board.I had a call with their manager and I asked them to pay for bunkie board since there was no display or recommendation to buy bunkie board,when I bought the bed and no salesman told me about it.
They just care about making money.I am stuck now and feel cheated.
Think about it before buying stuffs from there.
This is the Raymour & Flanigan outlet in East Hanover,NJ
February 9, 2023
Unprompted review
Reply from Raymour & Flanigan - East Hanover Outlet
Hi Nishant.
We sincerely apologize for the issue you are having with your furniture. Our Customer Care care would like to talk with you. Please email us at rfcare@raymourflanigan.com with your order details and we will reach out to you as soon as we can. Thank you. -Jeff V.
Everything was smooth and great
January 14, 2023
Reply from Raymour & Flanigan - East Hanover Outlet
Thank you Edith Chapman for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Poor quality product
Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions of company in regard to quality of furniture. My mistake. Last one with Raymour and Flanigan
December 28, 2022
Unprompted review
Reply from Raymour & Flanigan - East Hanover Outlet
Hi John.
We're so sorry you aren't satisfied with the quality of your purchase. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with your order details and a manager will reach out to asap. Thank you. -Jeff V.
Helpful and knowledgeable
Everyone was knowledgeable and helpful. They were not pushy and the prices were reasonable.
November 19, 2022
Reply from Raymour & Flanigan - East Hanover Outlet
Thank you for your review Mia We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
THEY WERE VERY HELPFUL AND NO PRESSURE…
THEY WERE VERY HELPFUL AND NO PRESSURE TO BUY.
November 17, 2022
Reply from Raymour & Flanigan - East Hanover Outlet
Thank you for taking the time to leave a review, Robert! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
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