Raymour & Flanigan - East Hanover Outlet Reviews 

102
TrustScore 4.5 out of 5

4.7

214 Route 10, 7936 East Hanover, NJ, US


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Rated 5 out of 5 stars

The sales person that helped me made this experience exceptional, Tamara Irsheid, at your East Hanover, NJ location. Her attention to detail in showing me how the furniture would look in my room... See more

Rated 5 out of 5 stars

Sales associate Wayne was very helpful. Took the time to answer our questions. We are very happy with our new furniture. Excellent quality.

Rated 5 out of 5 stars

Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... See more

Company replied

Rated 1 out of 5 stars

Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions o... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 214 Route 10, 7936, East Hanover, NJ, United States

  • 9736378770

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.7

All reviews

(102)

4,213 reviews in the last 12 months

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Rated 5 out of 5 stars

Mr. Jordan

Mr. Jordan Rbehat was an excellent help! He worked well with my budget and showed me a variety of selections to choose from. He was knowledgeable and personable.

October 20, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you Nicole Baker for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Sales person was very helpful and we…

Sales person was very helpful and we got just what we wanted

October 15, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you for taking the time to leave a review, Ethel! We're happy to hear that your sales associate was so helpful and you got what you needed!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Beverly started helping us and Denise…

Beverly started helping us and Denise finished - both were attentive without being overbearing, helpful and kind

September 23, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you for taking the time to leave a review, Nicolette! We're happy to hear that your sales team was helpful and kind!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Sales lady was nice and trying to show…

Sales lady was nice and trying to show me patiently according my needs. I end up buying my mattress.

September 9, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you for taking the time to leave a review, Asha! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new mattress. -Jeff V.

Rated 5 out of 5 stars

Everything was perfect our overall…

Everything was perfect our overall experience couldn’t have been better. Jorge was our sales person he gave us the information we asked for and also gave us the space necessary to make our decision to purchase our new couch.

August 2, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you David Siclari for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

Nicole Michael the customer care person…

Nicole Michael the customer care person was fabulous! She heard our problem, crated a ticket with platinum service and solved our problem of a chair that had broken.
Thank you Nichol for listening to us!

July 14, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you Christine for your review. We are happy to hear that you had a great experience with our customer care team! Have a great day! -Jeff V.

Rated 5 out of 5 stars

Shopping in your store was a delightful…

Shopping in your store was a delightful
experience. Very helpful & knowledgable on all items. The salesperson and manager were very kind and thoughtful.
Thank you , Thelma Gold

July 11, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you for your review Thelma Gold We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mansur very knowledgeable about the…

Mansur very knowledgeable about the difference in mattress and frames. He was very helpful

July 5, 2022
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you Deowattie John for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent and expedient service

Excellent and expedient service. Definitely customer focused. This is my second purchase and I will be back:)

July 31, 2021
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Reply from Raymour & Flanigan - East Hanover Outlet

Hi Kara! Thank you for leaving this positive rating! We hope you’re enjoying your new furniture or mattress. -CE

Rated 5 out of 5 stars

I had a very complex customized order…

I had a very complex customized order and the Salesperson and her manager were very accomodating.

May 3, 2021
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Reply from Raymour & Flanigan - East Hanover Outlet

Hello Maria! It's nice to see you enjoyed your experience at Raymour & Flanigan. Thank you for shopping with us!

Rated 5 out of 5 stars

Helen was very nice and helpful

Helen was very nice and helpful! She was patient and knowledgeable. The store provided a mattress protector so that I can try the mattresses safely. I have purchased a bed set for my son's room from this company 5 years ago and it's still in great condition!

April 2, 2021
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hi Jessica! Thank you for taking the time to leave us such a helpful review about your shopping experience! Thank you for shopping with us! -MR

Rated 2 out of 5 stars

There was an issue with me trying to…

There was an issue with me trying to order the loveseat and recliner. I tried to apply for financing filled out information but was declined. I have a Raymour & Flanagan card but I couldn’t find it at the time, I couldn’t find the previous records of purchases that I made a few years ago. So I purchased the recliner it’s very beautiful I love it delivery was excellent!

March 18, 2021
Rated 5 out of 5 stars

Excellent experience

My experience at Raymour was exceptional. I placed a large order for my new vacation home, and Matt Cohen was my salesman. He was exceptionally patient with me, especially all the changes I made. I would buy from Raymour again, and would recommend Matt wholeheartedly.

March 2, 2021
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hello Jeff! Thank you for taking the time to tell us about your experience! We hope you enjoy your new furniture!

Rated 1 out of 5 stars

Major delay in delivery...not acceptable

I booked all the furniture for my new house with Raymour but the delivery dates are constantly changing. This is not as per the original commitment. I expect my furniture to be delivered sooner or a price adjustment to be done. Else I may be forced to cancel the order. I cannot wait endlessly to furnish my new home just because of delays at Raymour end. BTW some of the other furniture that I bought from other stores is already delivered within a week.

November 25, 2020

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