Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... See more
Company replied
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Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... See more
Company replied
Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions o... See more
Company replied
Salesman was more of a listener than a talker. Manager brought in and he added good information and suggestions
Simone is very personable, knowledgeable and patient! She stuck with us and helped us through the process of picking out furniture, changing our minds and re-picking out a whole different living room... See more
Company replied
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
214 Route 10, 7936, East Hanover, NJ, United States
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Service was quick and the work on our couch cushions looks like new and feels sturdy.
Salesman was more of a listener than a talker. Manager brought in and he added good information and suggestions
Lisa the store associate & Doug the store manager were very patient, professional, attentive, & knowledgeable. They made my furniture shopping experience amazing!
Techs were suppose to arrive today to fix the mattress frame & the mechanism for lifting the mattress. Had an appointment . Canceled without callling me to advise.
The sales person, Aretha made it a great experience. Listened to what I needed. She was professional yet personable. She answered her question I had. Also being able to have the delivery date exactly when I needed it helped.
Wayne G was extremely helpful and helped me find the perfect loveseat for my mom. I gave him an idea of what I was looking for and after showing me a few options, he allowed me to explore and then came back over to show me some additional options. Wayne listened to my needs and made it easy!
Came back due to the quality of your products. Everything I have from Raymour & Flanigan has held up well. I am very proud of and receive many compliments.
The minute I walked in the door I was treated very personable by Mansur. He answered all my questions.. we went back and forth to look at different furniture.. He was very attentive, as well as the young lady that helped check me out
I would give more than 5 stars if I could, we have not purchased any new furniture for years. Lisa Pugliese was extremely knowledgeable and pleasant to work with. Best customer service I ever had. She made my shopping for a new sofa bed so effortlessly. Please ask for her by name!
I needed to look around on my own first and my salesman let me do that. Then he had all the info I needed to know about the couch I purchased on his fingertips
I purchased a Dining Set over the phone with a wonderful gal named Arethra. She did the entire purchase for me, she was professional, had a great personality as well. (East Hanover, NJ)

Reply from Raymour & Flanigan - East Hanover Outlet
I went to Raymour and Flanigan in east Hanover a couple weeks ago to purchase a new recliner couch . I had talked to an employee Lisa Pugliese on the phone and explained to her i needed a new electric couch that mine at home was old and broke. She was so kind compassionate knowledgable .
She really cared about my needs. I said my daughter is autistic and sensory issues and i needed a recliner couch because i have a leg problem. My daughter does better with soft leather. She went out of her way to search for several different couches. I met Lisa at the store . She was amazing she listened to my concerns showed me many different options. She showed me a perfect couch that filled all my needs. I loved working with her. She made me so happy by her expertise. We have been in touch several times. My new couch will be delivered in monday . I will still go back to the store to visit her. I highly recommend Raymour and Flanigan in east Hanover for their expertise efficiency and kindness. I also talked to Doug the manager and he was amazing as well. Thank you Lisa for being my angel.

Reply from Raymour & Flanigan - East Hanover Outlet
A very friendly manager helped me pick out a new loveseat

Reply from Raymour & Flanigan - East Hanover Outlet
Had the bed we were looking for and the sales person was informed and accommodating.

Reply from Raymour & Flanigan - East Hanover Outlet

Reply from Raymour & Flanigan - East Hanover Outlet
Sales is very friendly and knowledgeable about the mattress.

Reply from Raymour & Flanigan - East Hanover Outlet
Wayne, the sales person that assisted me was helpful beyond my expectations. He made it a pleasure to make a complicated purchase.

Reply from Raymour & Flanigan - East Hanover Outlet
Very easy to order furniture online. The delivery dates worked perfectly. Overall a good experience.
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