Raymour & Flanigan - East Hanover Outlet Reviews 

101
TrustScore 4.5 out of 5

4.7

214 Route 10, 7936 East Hanover, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

The sales person that helped me made this experience exceptional, Tamara Irsheid, at your East Hanover, NJ location. Her attention to detail in showing me how the furniture would look in my room... See more

Rated 5 out of 5 stars

Sales associate Wayne was very helpful. Took the time to answer our questions. We are very happy with our new furniture. Excellent quality.

Rated 5 out of 5 stars

Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... See more

Company replied

Rated 1 out of 5 stars

Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions o... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 214 Route 10, 7936, East Hanover, NJ, United States

  • 9736378770

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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4.7

All reviews

(101)

4,123 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently we purchased furniture for our…den

Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if it coordinated with the couches we were purchasing. Because of the care and efforts of Sales Associate Mr. Mansur Chowdhury at the East Hanover location we got the entire package.

November 2, 2024
Unprompted review
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Dear Mary,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Mr. Mansur Chowdhury provided you with extraordinary service and went above and beyond to ensure you found the perfect furniture for your den. It's always our goal to provide exceptional customer service, and we're delighted that Mr. Chowdhury's efforts made such a positive impact on your shopping experience. We hope you enjoy your new furniture and look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Wayne is the best he knows the product…

Wayne is the best he knows the product and is very good thank you

November 4, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for your review, Ralph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The salesperson was great

The salesperson was great! Took the time to help us pick out exactly what e were looking for. Went out of his way to accommodate us and gave helpful ideas. All in all it was an excellent experience. I have been a customer for a number of years now and have always had a good experience,

October 21, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for your review, Bernice! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great customer service!

Great customer service!

October 21, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much, Danielle, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff.
Easy to make my purchase.

October 20, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Dear Suzanne,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff professional and friendly, and that your purchase process was easy. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Could not get a response from the…

Could not get a response from the service number given to me in my confirmation so I called the East Hanover store and a wonderful person set up a new delivery date for me.

October 15, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hi Melanie,

Thank you for sharing your experience with us. We're glad to hear that our East Hanover store team was able to assist you and set up a new delivery date. We apologize for any inconvenience you faced with the service number. Your feedback is valuable, and we'll work on improving our communication channels. If you need any further assistance, please don't hesitate to reach out.

Best regards,
Raymour & Flanigan Team

Rated 5 out of 5 stars

Simone is Great!

Simone is very personable, knowledgeable and patient! She stuck with us and helped us through the process of picking out furniture, changing our minds and re-picking out a whole different living room set. I would ask for her again next time I plan to visit your store in East Hanover, NJ.

October 2, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for your review, Denise! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The Sales person was very patient and…

The Sales person was very patient and informative. The delivery men were very efficient and instructions were helpful.

October 1, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Dear Catherine,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our sales team and delivery crew. It's great to know that our staff's patience, efficiency, and helpfulness made your shopping experience enjoyable. We appreciate your kind words and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hi Linda,

Thank you so much for sharing your positive experience with Aretha! We're thrilled to hear that she was able to assist you with patience and helpfulness. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. Delivery guys were very nice, set everything up and took the old box spring and wrappings with them. Can’t ask for more than that!

August 23, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for taking the time to share your experience with us! We're delighted to hear that our delivery team provided you with timely and courteous service, and that everything was set up to your satisfaction. It's wonderful to know that the removal of the old box spring and wrappings added to your positive experience. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 3 out of 5 stars

Couldn’t find sales staff and expensive delivery charge

I shopped around alone and then went to the desk for help - cashier was useless. And finally I found a sales person. They were all hiding I guess - found that annoying I couldn’t find anyone. But once she came she was great! Helpful and I bought what I went there for although you charge a lot for delivery. Ashley only charges $99.

June 3, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Hello Usually online shopper! Thank you for your feedback. We are sorry to see that you only had a 3-star experience with us! If there is anything we can help you with, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account. Thank you!

Rated 5 out of 5 stars

Perfect!

It was perfect, staff was helpful and informative.

May 13, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hello Sandeep Kadam We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Judi Russo was extremely helpful

Judi Russo was extremely helpful

May 12, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hello Tom Miller! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Bryon was exceptional

Bryon was exceptional! He was not pushy, but right there when we needed him! Thanks!!

May 1, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hello Laura Sharon Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great service

Great service. Nice selection.

April 29, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Hello DC We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Bryant was great

Bryant was great! Really helped us find the right piece at a good price. Thanks!

April 29, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hello William Fitts Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Judi Russo

Judi Russo
Knowledge and taste

April 27, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for your review, Sharon! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very customer focused and knowledgeable…

Very customer focused and knowledgeable salesman. Very reasonable price for a high quality product.

April 27, 2024
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for your review, Walter! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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