Justin the manager was a rude little man. I asked for the general manager number he would not provide I am not going to stop giving bad reviews till general manager or corporate contacts me. They are... See more
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See what reviewers are saying
The sales person was fantastic. Everything went well. The only thing I was a little upset about was they took the money out of my checking account and I haven’t even received my mattress yet. I receiv... See more
Carla couldn’t have been a better representative for Raymour & Flanagan. She listened to what my mother-in law wanted. Offered up solutions; showed different options and then let us alone to look... See more
Company replied
Jenn gave me her full attention and took her time going through multiple options. When we came back to choose between two sofas, she didn't rush us. She made the transaction super simple, and we are e... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2 Eastview Mall Drive, 14564, Victor, NY, United States
- 5854252900
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Replied to 0% of negative reviews
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Smooth and friendly experience
Our sales associate was very easy to work with Mr. Legrette took his time and showed us many options without pressuring us. We were able to review options and make a purchase without being pressured or pushed into anything.
We would absolutely work with him again and recommend this store to friends.
Friendly and helpful salesperson
Tyler was super helpful and patient, greeted me as soon as I arrived, and helped me to find exactly what I needed for my dining space.
6 pc powered sectional
Hi, I came in and had the lovely opportunity to work with Marie Privitera-Parsons on purchasing a couch. She was amazing and very helpful in picking out what was best for my family room. I look forward to being able to work with her again for when I buy another couch or even some furniture sets. Thank you again Marie.
From, Michael Marcucci

Reply from Raymour & Flanigan - Eastview
Their service is great!
My husband and I thought Josh was very nice to work with. We were doing a reselect for a mattress and he was very helpful showing our options that he new would be in our price range. We have bought a number of things from there and would go back.

Reply from Raymour & Flanigan - Eastview
I was very impressed with Store…
I was very impressed with Store Manager, Jaclynn Peets. She listened to my concerns and was very empathetic to my situation. She went above and beyond to help me resolve my issue. She is definitely a positive asset to the store and I appreciate all that she did for me.

Reply from Raymour & Flanigan - Eastview
We loved working with Mohammed Hassan
We loved working with Mohammed Hassan, he is very low key & pushy like alot if sales people. If he wasn't quite sure if something, he'd go ask. Also we love how your store is laid out & there is so much inventory. Last but not least, love that "not everything is order only"

Reply from Raymour & Flanigan - Eastview
Great store and service
Very nice showroom with many mattress to choose from in our price range. Carla was very nice and really helped my daughter with picking out a new mattress. She made the process very quick, easy and less stressful.

Reply from Raymour & Flanigan - Eastview
The saleswoman
The saleswoman, Marie, was extremely knowledgeable, but not pushy.
Also, being able to try out the firmness of the vaious mattresses was very helpful in deciding which matress to buy.
Would highly recommended Raymour & Flanigan-Eastview.

Reply from Raymour & Flanigan - Eastview
Eric Legrett
My salesperson, Eric Legrett, made my shopping experience very pleasant. He was helpful in that he listening to what was important to me in a sofa and made recommendations. He was very polite and friendly.

Reply from Raymour & Flanigan - Eastview
I am giving Hannah Hubbard 5 stars
I am giving Hannah Hubbard 5 stars! She is exactly what everyone should be like as a salesperson! Not pushy, let us shop, checked if we needed help, but didn’t bug us. So we liked our time shopping for the first time in the store in years! Keep her promote her give her a bonus!

Reply from Raymour & Flanigan - Eastview
went to look at patio furniture and…
went to look at patio furniture and bought a mattress. great service, explained the whole process.
I went in not planning to buy a new bed…
I went in not planning to buy a new bed just look. The sales person was extremely helpful and didn’t try to steer me to a more expensive mattress which impressed me. I knew my budget and was very impressed that she helped me find a mattress and headboard in my budget.

Reply from Raymour & Flanigan - Eastview
Great sales person
Great sales person! James slocum was patient, knowledgeable, and very helpful. Delevary was great. ! Very happy.

Reply from Raymour & Flanigan - Eastview
James was excellent
James was excellent! Very knowledgeable and accommodating, he made my experience a pleasure.

Reply from Raymour & Flanigan - Eastview
Very easy to follow screens that got me…
Very easy to follow screens that got me to the Check out.

Reply from Raymour & Flanigan - Eastview

Reply from Raymour & Flanigan - Eastview
Marie at Raymour and Flanagan s Victor
Marie at Raymour and Flanagan s Victor, NY
And Chelsey at your store in Henrietta, NY
we’re both excellent assistance.
Dissapointed
First i placed the order online. I selected the store closest to me. I arrived at the store on the pickup date and was told they do not do instore pickup. I was then told to drive 2 towns over to pick up my furniture. Upon arriving I was given a box and told I was to assemble it myself. I was beyond disappointed in how this was handled. At the very least someone should have called me and explained the pickup situation upon me placing the order. Glad I also need a couch so I can take my buisness elsewhere.

Reply from Raymour & Flanigan - Eastview
Fix your website!
The staff were very helpful, but I went to the Victor store to pick up two nightstands that I had ordered on line the day before. The instructions on line were to pick them up at the Victor store. When I got to the store I was informed that pick ups were only possible in Canandaigua and Henrietta. So I didn't get the nightstands and wasted nearly an hour of my time.
Fix your website!

Reply from Raymour & Flanigan - Eastview
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