Justin the manager was a rude little man. I asked for the general manager number he would not provide I am not going to stop giving bad reviews till general manager or corporate contacts me. They are... See more
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See what reviewers are saying
The sales person was fantastic. Everything went well. The only thing I was a little upset about was they took the money out of my checking account and I haven’t even received my mattress yet. I receiv... See more
Carla couldn’t have been a better representative for Raymour & Flanagan. She listened to what my mother-in law wanted. Offered up solutions; showed different options and then let us alone to look... See more
Company replied
Jenn gave me her full attention and took her time going through multiple options. When we came back to choose between two sofas, she didn't rush us. She made the transaction super simple, and we are e... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2 Eastview Mall Drive, 14564, Victor, NY, United States
- 5854252900
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Replied to 0% of negative reviews
Typically replies within 24 hours
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DELIVERY COST
We had picked out furniture and were close to a purchase. When asked about delivery they explained it is based on a percentage of the total sale. So, the more you buy, the more expensive the delivery? If you think about that a $1500 couch costs more to deliver than a $100 couch. Makes no sense! I am penalized for spending more instead of being rewarded. We left and found furniture elsewhere.

Reply from Raymour & Flanigan - Eastview
Our sales person
Our sales person, James was very helpful and knowledgeable. He pointed us in the right direction and then gave us time to browse without hovering over us. He made himself readily available by text and answered questions we forgot to ask in the showroom. He made the selection and buying process comfortable.
Greeted at the door
Greeted at the door, asked what I was interested in and listened to what I had to say. No high powered sales pitch. Showed me only what I was interested in. Nice selection, except for variety of fabrics in the styles I was interested in. Good experience, would shop here again.

Reply from Raymour & Flanigan - Eastview
Our sales guy was great
Our sales guy was great. Showed us what we asked about. Stood there while we decided and had a good sense of when to chime in and when not to. We were thinking of a delivery date way out in the future and he had some solutions for that as well.
My sales person
My sales person, Donald Barrette, was very thorough and professional and took the time to help me pick out the dining set that fit my requirements.

Reply from Raymour & Flanigan - Eastview
The salesman was professional,extremely…
The salesman was professional,extremely helpful, excellent demeanor and took time to show me different pieces and gave me info on the piece I chose.
No pressure from staff
Store was clean, staff was friendly and efficient. Spent enough time with me so I could make a good decision. No pressure.

Reply from Raymour & Flanigan - Eastview
James Slocum was so helpful
James Slocum was so helpful. A pleasure to make an easy purchase.
Beautiful store informative sales person
James our salesperson was amazing
James our salesperson was amazing! All his expert knowledge about your mattresses and furniture there made our shopping experience a pleasant one! Thanks again!

Reply from Raymour & Flanigan - Eastview
Sales person - Victor store - great!
Our sales person at the Victor store, Marie Privetera -Parsens was great! I normally dread furniture shopping as the salespeople are so aggressive and pushy. Marie was not that way at all - she gave us the information we requested but did not hover or pressure.
Sales Experience
Our sales rep, James, is knowledgeable and offers just the right amount of guidance and space.
Quality product; good value.
This order was an add on to my larger…
This order was an add on to my larger order prior. The website was extremely user friendly with a rapid delivery. R&F is a top grade organization. Highly recommend.
Bill was very helpful and professional…
Bill was very helpful and professional in helping us choose the perfect recliner couch for our senior mother. Thank you so much, Bill!
I used the “Chat” feature and James…
I used the “Chat” feature and James answered immediately. He went above and beyond to answer questions. It was a great experience.

Reply from Raymour & Flanigan - Eastview
Hubert was delightful to deal with
Hubert was delightful to deal with. He was very helpful and we anticipate being back to buy as soon as we have our dates firmed up,
Eric was great to work with and was…
Eric was great to work with and was very helpful showing us furniture that fit our descriptions and needs. Eric was knowledgeable about the items and offered a no pressure approach to making final decisions and purchases.

Reply from Raymour & Flanigan - Eastview
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