Justin the manager was a rude little man. I asked for the general manager number he would not provide I am not going to stop giving bad reviews till general manager or corporate contacts me. They are... See more
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See what reviewers are saying
The sales person was fantastic. Everything went well. The only thing I was a little upset about was they took the money out of my checking account and I haven’t even received my mattress yet. I receiv... See more
Carla couldn’t have been a better representative for Raymour & Flanagan. She listened to what my mother-in law wanted. Offered up solutions; showed different options and then let us alone to look... See more
Company replied
Jenn gave me her full attention and took her time going through multiple options. When we came back to choose between two sofas, she didn't rush us. She made the transaction super simple, and we are e... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2 Eastview Mall Drive, 14564, Victor, NY, United States
- 5854252900
4.4
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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The sales person was very helpful.
December 22, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Darlene. It's good to hear your sales person was so helpful!! -Jeff V.
Went to the store with one hour left…
Went to the store with one hour left til closing …Gave my salesman a few descriptive words of what I was looking for and within 35 minutes we found all that we needed!! Wonderful experience!! And it’s all being delivered Tuesday !!
December 17, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Irene for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Sectional and table of bad quality
Replacement cushions to sectional no longer available, due to the Lane company closing it's doors. I was offered an even exchange of furniture, only to find that I will have to pay for the delivery. I feel Raymour & Flanigan shouldn't pass the cost to me. I've had so many issues with the sectional and table. Not of good quality.
December 8, 2022
Reply from Raymour & Flanigan - Eastview
Hi Junnie.
We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with your order details and a customer care manager will reach out to you shortly. Thank you. -Jeff V.
The sale associate was very courteous
December 4, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Kokou for your kind words. We're glad to hear that your sales associate was so courteous!! -Jeff V.
Hannah was awesome sooo helpful!!
Hannah was awesome sooo helpful!!! I do disagree with the delivary charge.
December 4, 2022
Reply from Raymour & Flanigan - Eastview
Thank you YP. We're happy to hear that your sales woman was so helpful!! -Jeff V.
Reply from Raymour & Flanigan - Eastview
Thank you for taking the time to leave a review, Donna! We're happy to hear that your sales associate was helpful and courteous!! Enjoy your new furniture. -Jeff V.
James did a great job helping us with…
James did a great job helping us with our purchase and setting things up for delivery! He was prompt on contacting the manufacturer to determine the material availability. We are happy with our purchase!
November 25, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Stephen Lutz for your review. We're happy to hear that you received outstanding service! Enjoy your new furniture! -Jeff V.
Great customer service
My salesperson Hubert, was pleasant and knowledgeable. He went out of his way to assure that my needs were met.
November 18, 2022
Reply from Raymour & Flanigan - Eastview
Thank you for your review Gayle Jech We are happy to hear that your sales person was knowledgeable and pleasant!! Enjoy your new furniture. -Jeff V.
Carla was wonderful 😄
Carla was wonderful 😄
Very informative, professional and became a friend!
November 12, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Tamara Pickard for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Marie at Eastview in Victor N.Y
Marie at Eastview in Victor N.Y. is Exceptional!! She made shopping for our loveseats effortless. (Literally, I text her and she did the rest 💗)
October 3, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Eleanor Houghtaling for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Saleswoman was very helpful
Saleswoman was very helpful
We were able to find 2 items that were in stock
September 19, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Joe G for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
We found exactly what we needed very…
We found exactly what we needed very quickly although we were never rushed and everything recommended was right in our price range!
September 6, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Sharon for your kind words. We're happy to hear you had a great experience with us!! Enjoy your new furniture. -Jeff V.
Salesperson knowledgable and friendly
Salesperson knowledgable and friendly. Super fast next day delivery.
September 2, 2022
Reply from Raymour & Flanigan - Eastview
Thank you for your review Deb We are happy to hear that your sales person was knowledgeable and friendly!! Enjoy your new furniture. -Jeff V.
Friendly
Friendly, smart and putting the customer first, He could have sold us a more expensive bed, but instead showed us the bed that he felt would be best for us. Thanks
August 30, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Murray Mccormick for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - Eastview
Thank you for your review Charles We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
the sales associate
the sales associate, Hubert, was very helpful. he directed us to the brand of mattress we were looking for and encouraged us to take our time testing out the different models. Answered all our questions.
August 19, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Needed a new mattress asap for your review. We're happy to hear your salesman helped you find a great mattress!! We hope you enjoy it. -Jeff V.
Sales person was very nice
Sales person was very nice, not pushy,answered all our questions. we would come here again the next time we look for furniture
August 15, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Scott and Joyce Beiswinger for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Professional—knowledgeable 👍
August 11, 2022
Frustrated that we could not take our…
Frustrated that we could not take our choice away at time of purchase. We did not want to have to wait - even for a two-three day turn around.
August 7, 2022
Reply from Raymour & Flanigan - Eastview
Thank you for your review Cynthia. We have a very large inventory and so most items are for display purposes only. We are sorry for the inconvenience. If you need assistance with anything else feel free to email us at rfcare@raymourflanigan.com . -Jeff V.
Eric is great to work with
Eric is great to work with. He knows the furniture offerings, answered my questions, and helped my husband and I to spend $2000 on some much-needed furniture! We will recommend him to our friends. And we will return in the future if we need more furniture help!
Thanks Eric!
Bonnie & Steve Oyer
July 19, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Bonnie Oyer for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
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