Justin the manager was a rude little man. I asked for the general manager number he would not provide I am not going to stop giving bad reviews till general manager or corporate contacts me. They are... See more
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See what reviewers are saying
The sales person was fantastic. Everything went well. The only thing I was a little upset about was they took the money out of my checking account and I haven’t even received my mattress yet. I receiv... See more
Carla couldn’t have been a better representative for Raymour & Flanagan. She listened to what my mother-in law wanted. Offered up solutions; showed different options and then let us alone to look... See more
Company replied
Jenn gave me her full attention and took her time going through multiple options. When we came back to choose between two sofas, she didn't rush us. She made the transaction super simple, and we are e... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2 Eastview Mall Drive, 14564, Victor, NY, United States
- 5854252900
4.4
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Eric is great to work with
Eric is great to work with. He knows the furniture offerings, answered my questions, and helped my husband and I to spend $2000 on some much-needed furniture! We will recommend him to our friends. And we will return in the future if we need more furniture help!
Thanks Eric!
Bonnie & Steve Oyer
July 19, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Bonnie Oyer for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
Refused to take old mattress due to a small, hardly visible stain. Do they normally pick up mattresses that look brand new? Really no need to buy a new one then
Refused to take old mattress
July 11, 2022
Reply from Raymour & Flanigan - Eastview
Hello Mark. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. We would be happy to assist you if you send your order details to RFCare@raymourflanigan.com. Thanks. -Jeff V.
Rachel was wonderful
Rachel was wonderful! She showed us exactly what we were looking for and was ready with all information requested
July 10, 2022
Reply from Raymour & Flanigan - Eastview
Thank you Krystal speed for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
Knowledgeable and friendly…
Salesperson was knowledgeable and friendly. He knew exactly what I was looking for and directed me right to the TV stand I was interested in.
July 4, 2022
Reply from Raymour & Flanigan - Eastview
Thank you for your review Robert Merla We are happy to hear that your sales person was knowledgeable and friendly! Enjoy your new furniture. -Jeff V.
Everyone is helpful and kind throughout…
Everyone is helpful and kind throughout the buying process
September 14, 2021
Told Eric what i was interested in and…
Told Eric what i was interested in and he was very friendly and explained what the mattresses are made of. Was only disappointed in that I didn't receive any free-beezies :(
August 27, 2021
Bedroom Set
We went in looking for a bedroom set. We were greeted by our sales person, directed to bedroom sets and we went on our way. We were able to look at the options, consider our tastes and talk it over without someone hovering over us, which made the buying experience easier and much less stressful. The sales person checked in on us periodically and when we had made a decision, we were able to quickly and easily order the furniture we wanted. Thank you for a great experience!
August 10, 2021
We came in knowing the exact chair we…
We came in knowing the exact chair we wanted. It was available for pick-up the next day. The young woman who took care of us was knowledgeable and extremely nice. Overall, it was a very pleasant experience.
June 17, 2021
Reply from Raymour & Flanigan - Eastview
Hello Sally! Thanks for taking the time to tell us about your experience shopping with us! Thank you for furniture shopping with us! -CE
Eric was wonderful
Eric was wonderful. In fact he was so wonderful, we intended to buy one chair and ended up with two!!
June 9, 2021
Reply from Raymour & Flanigan - Eastview
Hi Joy! It's nice to hear your experience was pleasant! Have a great day! -CE
Coleen Monje was very helpful with our…
Coleen Monje was very helpful with our selection of a matress
June 4, 2021
Reply from Raymour & Flanigan - Eastview
Hello Jane! Thanks so much for your 5-star review! We hope you enjoy your new furniture! -CE
Good price and selection
Good price and selection. Eric was very helpful. Would always recommend this store. Furniture was also in stock
May 31, 2021
Reply from Raymour & Flanigan - Eastview
Hello Rick! It's great to hear you had a wonderful experience! Thank you for shopping with us! -CE
On line ordering…
Ordering on line was easy without problems, but the furniture I ordered is back ordered until 4/23. I'm hoping that's really true and that I receive the furniture shortly after
April 7, 2021
Reply from Raymour & Flanigan - Eastview
Hi Valerie. We are sorry for the delay with your order at this time and we sincerely apologize for the inconvenience this has caused. Thank you for taking the time to review your online experience with us and we hope you absolutely love your new furniture when it arrives!
Nice to find furniture in stock!
We had a patient salesperson (Jason) who gave us lots of good advice. It was a great buying experience.
March 29, 2021
Reply from Raymour & Flanigan - Eastview
Hello Norbert! Thank you for reviewing your experience! We hope to see you again soon! -MR
I worked with a wonderful associate…
I worked with a wonderful associate that was very attentive to my needs. He went above and beyond to make my experience positive.
March 24, 2021
Reply from Raymour & Flanigan - Eastview
Hello Ivette! Many thanks for your 5-star review! We hope you're enjoying your new furniture! -MR
Reply from Raymour & Flanigan - Eastview
Hi Gregory! We are thrilled to see you had a pleasant experience! We hope to see you again soon! -MR
We always go there
We always go there. Nice people, not pushy. They let you roam. Have a sense of humor.
October 11, 2020
Unprompted review
Reply from Raymour & Flanigan - Eastview
Hello Lawerance! It's great to hear your visit to our store was pleasant. We hope you enjoy your new furniture! -MR
Eric was fantastic
Eric was fantastic! He showed us exactly what we were looking for and was a pleasure to work with.
October 7, 2020
Unprompted review
Reply from Raymour & Flanigan - Eastview
Hi Lisa! We are so glad to hear your experience at Raymour & Flanigan was enjoyable! We look forward to seeing you again in the near future! -MR
Overall good experience
Disappointed the furniture is not in stock. I was also expecting free delivery, but there is a charge. I was surprised the salesperson was texting on occasion while with us, but otherwise she was very helpful. The showroom has a great selection and the quality seems good.
September 30, 2020
Unprompted review
Visit was great
Visit was great. Was helped as we walked in& pointed in the direction of where we needed to be. Found a couch we liked& purchased. Thanks for the great help. Gina was so helpful.
August 27, 2020
Unprompted review
Reply from Raymour & Flanigan - Eastview
Hello Dee! It's nice to see your visit to our store was pleasant. We are looking forward to seeing you again soon! -MR
The sale associates was not pushy
The sale associates was not pushy. She was informative, polite and helpful.
August 23, 2020
Unprompted review
Reply from Raymour & Flanigan - Eastview
Hello Joy! It's great to see your experience was incredible! Have a great day! -MR
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