Raymour & Flanigan - Egg Harbor Reviews 

318
TrustScore 4.5 out of 5

4.7

6115 Black Horse Pike, 8234 Egg Harbor Township, NJ, US


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Rated 5 out of 5 stars

Teon met us at the entrance to the store and showed us mattresses. He was extremely knowledgeable and friendly. We were so impressed with his attention to detail we bought our mattress and he secured... See more

Rated 5 out of 5 stars

I was able to browse at my leisure - I looked at every piece of living room and office furniture to make sure I was making the right choice. My rep, Dylan, was knowledgeable and relatable - I enjoyed... See more

Rated 5 out of 5 stars

We purchased a living room set 7 months prior and had 3 separate problems with it. We asked for a reselect. Everyone was amazing to work with and made it extremely easy for us. We felt they heard ou... See more

Rated 1 out of 5 stars

Very poor service, got ripped off by paying cash for the delivery and then the guy they recommended took off and didn't bring the furniture in. Had to ask three times in a 2-wek period for a receipt.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 6115 Black Horse Pike, 8234, Egg Harbor Township, NJ, United States

  • 6094079404

4.7

Excellent

TrustScore 4.5 out of 5

318 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(318)

4,050 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good salesman!

January 9, 2024
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Reply from Raymour & Flanigan - Egg Harbor

Thank you so much for your review, Frank! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

no hassle buying experience

very good experience with our sales consultant Mr. Townsend.

January 8, 2024
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Reply from Raymour & Flanigan - Egg Harbor

Thank you so much for your review, William! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very helpful

Very helpful, not pushy

November 5, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Thank you so much for your review, Andrew! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

I made this purchase with the…

I made this purchase with the anticipation of a specific pickup date. I was told that there was confusion on the part of the company and that the furniture never arrived on the date promised. I had to wait, and am still waiting for a delivery confirmation 3 days later. I am close to canceling because I have company coming.

October 27, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hi Shannon. We are very sorry to hear about the poor experience you had with us! We would love the opportunity to speak further with you about your concerns. Please email your order details, including your name and the phone number associated with your account along with a brief description of this issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our leadership team. Thank you!

Rated 5 out of 5 stars

Awesome experience!

Wonderful selection of beautiful furniture. My sales lady Tiffany was awesome. She was helpful and knowledgeable and patient. I had a blast shopping for my newly decorated home.

October 14, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Thank you so much for your review, Walter! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Egg Harbor

Hello Gail, Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 4 out of 5 stars

The sales person Kathi was great

The sales person Kathi was great. Really knew her stuff. Such a pleasure!

October 12, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Mary Mott! Thank you for your feedback. Thank you for leaving this 4-star rating! We're glad you had a great experience with us!

Rated 5 out of 5 stars

Denise was great to work with

Denise was great to work with, very knowledgeable and fantastic people skills. I highly recommend her to anyone looking for new furnishings.
Best regards, Bob

October 10, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Robert Gullo! Thank you for your kind words, we are pleased to know that our sales associate was great to work with! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great service!

September 18, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Matt Fitz! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

The Elizabeth Curly

The salesperson, Ms Curly was a 4th grade student of mine many years ago. It was so nice reminiscing with her. She was very knowledgeable and showed me a piece of furniture which was exactly what I was looking for. A beautiful person! She’s a keeper.

September 15, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Kathleen Reichert! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

My sales rep is always helpful and…

My sales rep is always helpful and friendly. Process was fast and accommodating.

September 11, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Fran Napolitano! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Jessica

Jessica, our sales person was very helpful and worked hard to get us a good deal on our purchase.

August 30, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Thank you for your review, Anne. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Easy to work with

August 29, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Thank you for your review, Susan. We really appreciate you taking the time to share your experience with us!! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Helpful staff

Helpful staff, knowledgeable

August 30, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Ina Cowherd! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 1 out of 5 stars

The customer service was terrible

The customer service was terrible. They didn’t appear to want my business. We have spent $1,000’s of dollars over the last 15 years buying furniture at your store in EHT NJ. I mentioned my loyalty to the store and all they kept saying is we treat everyone the same and your loyalty and prior sales DO NOT MATTER. We will not purchase from your store in the future and I have broadcast our poor experience to friends and family.

August 27, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Gary Wolf! Thank you for your feedback. We apologize for the experience you had with our customer service team. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account, and a leader will reach out soon. Thank you!

Rated 5 out of 5 stars

Liz was extremely helpful

Liz was extremely helpful. Highly recommend Raymour and Flanagan and their staff. Beautiful furniture throughout the store.

August 28, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Thank you so much for your review, Millie! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The professional attitude of the…

The professional attitude of the salespeople and the willingness to help with answering questions.
The service department is extraordinary in solving problems.

August 27, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Hello Max Wald! Thank you for your feedback. We're glad you had a great experience with us!

Rated 5 out of 5 stars

The sales associate was knowledgeable

The sales associate was knowledgeable, listened to our wants and needs, and had great patience.

August 22, 2023
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Reply from Raymour & Flanigan - Egg Harbor

Thank you for your review, Gerard. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

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