Raymour & Flanigan - Elizabeth Reviews 

65
TrustScore 3 out of 5

3.2

1001 Ikea Drive, 7201 Elizabeth, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Your salesman Muna Onyia was so helpful and knowledgeable of the items I was looking for. I knew what I wanted when I went in the store but Muna explained what would be more beneficial for me and meet... See more

Company replied

Rated 4 out of 5 stars

As soon as I walked in the door I was greeted and was assisted In finding what I desired. All my questions were answered and was quickly and kindly shown everything I requested to see. I ended up orde... See more

Company replied

Rated 5 out of 5 stars

My experience with your company was great! As I was so well shown around with so many things to choose from according to my budget . The person who attended me was really nice and warm and understandi... See more

Company replied

Rated 5 out of 5 stars

My daughter and I were free to stroll around, sit and compare until we decided on the items we wanted. This was our first visit to the location. The R&F representative was attentive without the smot... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1001 Ikea Drive, 7201, Elizabeth, NJ, United States

  • 9084094002

3.2

Average

TrustScore 3 out of 5

65 reviews

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1-star

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Replied to 0% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(65)

4,231 reviews in the last 12 months

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Rated 5 out of 5 stars
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent service, and it's wonderful to know that our efforts are appreciated. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesperson was prompt and efficient

Salesperson was prompt and efficient. Found what we were looking for and showed floor model.
Could not ask for better service.

August 7, 2024
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Hi John,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our salesperson and that you found exactly what you were looking for. Providing prompt and efficient service is something we strive for, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Instantly Helpful

As soon as I walked in the door I was greeted and was assisted In finding what I desired. All my questions were answered and was quickly and kindly shown everything I requested to see. I ended up ordering my mattress from their online store instead of in person to properly fit my schedule but the man who showed me around was a major factor In my purchase. I made sure to call back and credit him with my purchase, I will be coming back in the future.

July 28, 2024
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Reply from Raymour & Flanigan - Elizabeth

Dear Abdul,

Thank you for sharing your positive experience with us! We're delighted to hear that you felt welcomed and well-assisted during your visit. It's wonderful to know that our team member played a significant role in helping you find the perfect mattress. We appreciate your thoughtful gesture of crediting him with your purchase.

We look forward to welcoming you back in the future and assisting you with any other needs you may have.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Best salesperson ever!

Duval was extremely polite, knowledgeable, friendly while not being overbearing. He answered all my questions and asked me many questions to make sure all bases were covered.

July 7, 2024
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Thank you so much for your review, Teresa! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Thank you, Juana, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mr I was very helpful and kind and I…

Mr I was very helpful and kind and I did not regret doing business with him he is very good for the business thanks for you're help keep up the good work ,I look foreword to do business with you again

June 17, 2024
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Reply from Raymour & Flanigan - Elizabeth

Hello Lloyd Barnes We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Jonathan who delivered the furniture is…

Jonathan who delivered the furniture is very well behaved and thorough professional. It was a great experience.

May 29, 2024
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Reply from Raymour & Flanigan - Elizabeth

Hello Partha Dey Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Excellent!!!

May 11, 2024
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Reply from Raymour & Flanigan - Elizabeth

Hello Janina Ninanya! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

An excellent experience from end to…

An excellent experience from end to end.

In the showroom, Lenny Volsky was friendly, helpful, and efficient. The delivery arrived on time, and Daniel was prompt, thorough, and friendly. All in all an excellent experience. -James

May 5, 2024
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Hello James Mcneil Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great

First, the welcoming and personality of the sales representative. Their ability to be creative and pass that on to the customer.
Second, no pressure or harassment to force the customer to make a purchase if not ready for it.

April 27, 2024
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Reply from Raymour & Flanigan - Elizabeth

Thank you so much, Rosaura, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great service!

March 31, 2024
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Reply from Raymour & Flanigan - Elizabeth

Thank you, Ami, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Sales staff were great

Sales staff were great

March 24, 2024
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Thank you, David, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Staff are very friendly

Staff are very friendly. The sales person assisted us so well.

February 29, 2024
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Reply from Raymour & Flanigan - Elizabeth

Hello Jeniffer Castillo! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 1 out of 5 stars

Terrible

Terrible experience

February 6, 2024
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Hello Marshall Crane! We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!

Rated 5 out of 5 stars

Excellent Service

Excellent Service. We finalized our Sofa set.

January 27, 2024
Raymour & Flanigan - Elizabeth logo

Reply from Raymour & Flanigan - Elizabeth

Hello Joan F! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

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