Raymour & Flanigan - Elmhurst Reviews 

Luis was attentive, patient and courteous

Bought my couch from them and service was awesome. I’m so happy. Manager Peter helped me so much and was very easy going.

I'd like to share my experience with an exceptional salesperson. Imrat (Shumi) Ahmed, who works at the Queens Blvd (Elmhurst, NY) showroom and was formally at the Long Island City, NY store. You see, finding great service is such a bonus and spending money on furniture, especially large items you hope will last a while can be a difficult decision. I'll tell you, I visited the sofa I currently have in the Raymour and Flanigan showroom so many times you'd think I belonged there!! I'm writing this review to explain the wonderful experience I had with Shumi. First of all, Shumi is friendly and personable. As I sat on the beautiful sofa contemplating if I should make the large purchase, she was there to help me with my decision. She took the time to get to know me and was available to answer my questions. She knew useful information that helped me make a confident decision. I felt great about my choice and still do!! Home furnishing is an important choice and making a decision on quality and style is extremely important. I value the experience I had at Raymour and Flanigan and the consultation I received was phenomenal! I've run into Shumi a few times on the street in Queens and each time we have such nice conversation! She remembers me each time and I feel like I gained a friend! So if you want to make a purchase and you have questions I hope you find someone as friendly as I have. If you'd like some guidance then visit the Queens Blvd/Elmhurst showroom and ask for Imrat (or Shumi as she's known by her friends) and I believe you will have the exceptional experience I had!!

Horrible horrible service at queens location. Bought a bed frame and turned out to be its a wrong size, called them 5 times to ask for exchange, the sales person linda kept on saying she will call me back in 5 min but never do, the manager Kelvin even worse,i asked to spoke to him and he said nothing to discuss with me. How rude, never experienced a manager unwilling to talk to customer since im a manager myself. In the end he also said will call me back but never do! Horrible company! Big company like this should’ve think about customer satisfaction! I ordered almost 10k furniture from bob discount and service was super great!

Elizabeth the sales person at the Queens Blvd site was courteous and well versed in her area of speciality.

The salesman was very helpful about my request. It took times and give details about the furniture that I was looking for. You were so kind and very attentive.
Thanks

Leo Riad was really helpful and he helped me to get the right products

we were greeted by a very nice woman. She immediately found our reconquest and also showed us other options. She was very kind and courteous the entire time we were there. we ended up getting something that we liked more than what we originally inquired about. She was very helpful.

The sales person is very helpful. I like the big touch screen there to search the items and compare the color of display items to online pictures as well.

My experience was great the people were polite and we’re able to make my purchase.

Excellent customer service. All my thanks to Ms. Luisa Martinez for all her help and guidance. Keep up all your excellent work.

My experience at the store was great. However when I received the the delivery of the items that I purchased they sent me the wrong base for my mattress. I hope that I get the right item soon.

Service was great with Elizabeth and I had a good selection of furniture to choose from - also appreciated not being rushed. All my questions were answered professionally. Really good experience.

I’m Regular costumer of Raymour & Flanigan..I love there furnitures❤️❤️❤️

Sigfrey, Bill and Doug certainly took care of my furniture needs with excellence.
Very pleased with the customer service.

My experience was great because I bought was a needed and Mr. Bright Ihediwa was very helpful