Worked with the management team, specifically Melissa for a reselect purchase and she helped my wife and I through the process of picking another sofa. She was very knowledgeable and patient with us,... See more
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The manager at the Raymour & Flanigan Outlet in Exton was very helpful. We decided to go back to that store after checking out everything in the main store. She listened to what we wanted, and provi... See more
Company replied
Beautiful and spacious showroom with nice, updated furniture groupings. Friendly and very helpful associates. Did not feel pressured, the salesperson was not hovering over us, but was readily availa... See more
Company replied
Bought the home furniture from exton store and found the loveseat and sofa materials are ripping off like paint. The furniture is around 2 years old and the manager of the store is not helpful and the... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
103 East Swedesford Rd, 19341, Exton, PA, United States
- 4848792614
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Replied to 5% of negative reviews
Typically replies within 1 week
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Very helpful associate.
Great Team at the Outlet!
Worked with the management team, specifically Melissa for a reselect purchase and she helped my wife and I through the process of picking another sofa. She was very knowledgeable and patient with us, assisting us make the final decision.
Dishonest and Poor Service
We ordered 2 tables online and it stated both were in stock and ready to ship immediately. We were told we could pick them up from the local store in about a week. We went to the store to pick them up and were told only one table had arrived on the truck. They said the second table would arrive in 3-7 days (next 2 truck deliveries) and we could take the 1st table with us now, which we didn. We waited 7 days and called to confirm we could pick up the second table. That is when they said the second table was backordered and would not arrive for approx 3 months!!! So we stated we wanted to return the 1st table since it was a matching set and one table did us no good. We were told no returns were permitted. They offered to "let us return it" for a 15% restocking fee as a "courtesy". Now we are stuck with one table, can't go shop somewhere else for 2 matching tables because we would be out the money we already paid. And there is no guarantee our second table will ever arrive. I'm afraid they may just discontinue it before it ever ships. How do you take our money for matching set tables and say they are both "ready to ship" then only ship one, let us take it so we can't return it, then say the second one is not coming.
Walter explain everything and we didn’t…
Walter explain everything and we didn’t need to wait any additional time to purchase
Great experience with Raymour & Flanigan's stores!
I have made visits to multiple showrooms. Ralph made the experience easy and the process pressure free. I was filling a house with outlet and regular furniture and used multiple sales people from different stores. They all were great.
AC a genuine helpful wizard.
AC went out of his way to catch and correct an error I had made ordering. He directed me on how to complete the order correctly on line. His patience, knowledge and assistance was remarkable.

Reply from Raymour & Flanigan - Exton Outlet
Prompt delivery and professional white…
Prompt delivery and professional white glove service

Reply from Raymour & Flanigan - Exton Outlet
Our sales person was awesome!
Our sales person was awesome!
Great selection with prices to match!!!

Reply from Raymour & Flanigan - Exton Outlet
Great service
Great service! He gave us time to check things out on our own, answered all our questions, open the sleeper sofa so we could check it out and was very friendly.

Reply from Raymour & Flanigan - Exton Outlet
Ralph our sales person was great and…
Ralph our sales person was great and easy to work with.
He and the office team were very accommodating and provided an excellent sales experience.
No pressure and great deal
No pressure and great deal. Sometimes when you go to a store there is the fear of that pressure being put on you to buy. I left feeling comfortable and didn't but that day. Because of the feeling of ease I went back the next day and purchased.

Reply from Raymour & Flanigan - Exton Outlet
Our recent visit to the Outlet Store in…
Our recent visit to the Outlet Store in Exton was great because the salesman allowed us to browse the selection of sofas without being bothered. He kept an eye on us, and stopped by to answer questions, but allowed us time to make up our minds without hovering. It was much appreciated.

Reply from Raymour & Flanigan - Exton Outlet
Jennifer was great!
Jennifer was great!! I don’t like it when sales people follow me around. She was great. Let me know she was available for questions or help, but then let me walk around at my leisure to find what I was looking for, which I did. Then she gave me the help I needed with the purchase which worked out perfectly for me.

Reply from Raymour & Flanigan - Exton Outlet
Bed set
Jennifer helped me with purchasing if a bed and mattress along with box spring.

Reply from Raymour & Flanigan - Exton Outlet
Great salesperson!
Walter was very helpful and informative. I am very happy with my shopping experience.

Reply from Raymour & Flanigan - Exton Outlet
Excellent sales person
Excellent sales person. Very personable and helpful. Easy checkout.

Reply from Raymour & Flanigan - Exton Outlet
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