We went to find a couch for our living room and the manager welcomed us as we came in, told her we're looking for couches, I was afraid I'd get the lingering salesperson who follows you around and tri... See more
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The manager at the Raymour & Flanigan Outlet in Exton was very helpful. We decided to go back to that store after checking out everything in the main store. She listened to what we wanted, and provi... See more
Company replied
Beautiful and spacious showroom with nice, updated furniture groupings. Friendly and very helpful associates. Did not feel pressured, the salesperson was not hovering over us, but was readily availa... See more
Company replied
Bought the home furniture from exton store and found the loveseat and sofa materials are ripping off like paint. The furniture is around 2 years old and the manager of the store is not helpful and the... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
103 East Swedesford Rd, 19341, Exton, PA, United States
- 4848792614
4.6
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Great salesperson!
Walter was very helpful and informative. I am very happy with my shopping experience.
October 14, 2024
Reply from Raymour & Flanigan - Exton Outlet
Thank you so much for your review, Nancy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Excellent sales person
Excellent sales person. Very personable and helpful. Easy checkout.
October 11, 2024
Reply from Raymour & Flanigan - Exton Outlet
Thank you so much, Kathleen, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
NO CUSTOMER SERVICE
I have ordered form Raymour and Flanigan for all of my furniture, as has my mom and other family members. Always great service and quality. I ordered a couch that was not SPECIAL ORDER when the order was placed. Then it turned to a special order and was told 3 different times for a delivery date. Long story shory we waited a month for a couch that was in the showroom. Then when delivered the cushions were wrong. So for two weekends we had guests and no couch to sleep on and now the cushions are wrong. When asked if they could possibly do anything for our inconvenience. They offered a $25 gift card!!!!!!!!!!!!!!! We wont be back. WAY TO TAKE CARE OF RETURNING CUSTOMERS!!!!
September 22, 2024
Unprompted review
Top notch customer service!
September 22, 2024
Reply from Raymour & Flanigan - Exton Outlet
Thank you so much, Andrew, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great sales person
Great sales person. Don was knowledgeable. He wasn’t overbearing. He offered relevant information and didn’t push the process. Delivery is in a few days which is what we needed! Great experience!
August 22, 2024
Reply from Raymour & Flanigan - Exton Outlet
Hi Robert,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Don was able to assist you in a knowledgeable and respectful manner. It's wonderful to know that the delivery timeline meets your needs as well. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
GREAT PRICES AND CUSTOMER SERVICE.
August 19, 2024
Reply from Raymour & Flanigan - Exton Outlet
Dear Deb,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our prices and customer service. Your satisfaction is our top priority, and it's always rewarding to know when we've met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Great Furniture Shopping Experience
Found the exact merchandise I wanted. Salesman was kind to point out where on the floor the items were. The check out was quick and easy and they packaged the bench and I picked it up around back at the loading dock. The bench looks great in our guest room. Exactly what I was looking for.
August 17, 2024
Reply from Raymour & Flanigan - Exton Outlet
Dear P Alwine,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found exactly what you were looking for and that our team was able to assist you efficiently. It's wonderful to know that the bench looks great in your guest room. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Great Associate!
Katie was amazing! She was generous but never pushy. I can’t wait to get my furniture!
August 7, 2024
Reply from Raymour & Flanigan - Exton Outlet
Hi Hannah,
Thank you so much for sharing your wonderful experience! We're thrilled to hear that Katie provided you with such excellent service. It's fantastic to know she made your shopping experience enjoyable and pressure-free. We can't wait for you to receive your new furniture and hope it brings you great comfort and joy. If you need anything else, feel free to reach out!
Best regards,
The Raymour & Flanigan Team
Melissa was so helpful in helping us…
Melissa was so helpful in helping us get the dining room table for us, we cannot thank her enough. Everything arrived smoothly and we couldn’t be happier with our product.
July 27, 2024
Unprompted review
Reply from Raymour & Flanigan - Exton Outlet
Hi Leslie,
Thank you so much for sharing your wonderful experience! We're thrilled to hear that Melissa was able to assist you in finding the perfect dining room table. It's great to know that everything arrived smoothly and that you're happy with your purchase. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Jen was very helpful and very patient
Jen was very helpful and very patient. Gave me lots of good ideas and options!
July 20, 2024
Reply from Raymour & Flanigan - Exton Outlet
Hi Diane,
Thank you so much for taking the time to share your wonderful experience with Jen! We're thrilled to hear that she was able to provide you with helpful ideas and options. Your kind words and 5-star rating mean a lot to us. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Our sales rep Jen Rubert was AWESOME!!!
Our sales rep, Jen Rubert, was very personable, knowledgeable and asked the right questions. This helped make the whole buying experience not only enjoyable but efficient. Additionally, there was large variety to choose from, the prices were good and financing was a breeze.
July 7, 2024
Reply from Raymour & Flanigan - Exton Outlet
Thank you so much for your review, Thom! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great experience
We had a great salesman, Don Cole.
He was helpful yet gave us our space.
Can’t say enough!
Thank you Don
April 6, 2024
Reply from Raymour & Flanigan - Exton Outlet
Hello Fran Vernon! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Ohan is fantastic
Ohan is fantastic! Always helpful and goes out of his way to find what I’m looking for!!
Christine, the Manager is also wonderful to work with…it’s easy to see why she has such a great team!!
March 28, 2024
Reply from Raymour & Flanigan - Exton Outlet
Hello Brendalynn Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Bought the home furniture from exton store. The quality of recliner loveseat and sofa is of substandard.
Bought the home furniture from exton store and found the loveseat and sofa materials are ripping off like paint. The furniture is around 2 years old and the manager of the store is not helpful and they are taking the responsibility and the quality of the product. I am having very poor customer service and the quality of the furniture is sub standard . Regretting the purchases I made from the store.
March 10, 2024
Unprompted review
Reply from Raymour & Flanigan - Exton Outlet
Hello Veerender Kapoor. We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!
Reply from Raymour & Flanigan - Exton Outlet
Hello Robert Danjolell! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
The sales person was very helpful but…
The sales person was very helpful but not annoying.
February 13, 2024
Mae was awesome
Mae was awesome! Answered all of our questions, kept all promises she made.
February 12, 2024
Our salesperson was great!
February 5, 2024
Reply from Raymour & Flanigan - Exton Outlet
Hello Lee Mosby! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
The pick up was not correct
The pick up was not correct. I am waiting two days to get my couch.
February 4, 2024
Reply from Raymour & Flanigan - Exton Outlet
Hello Karen Godek! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
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