Raymour & Flanigan - Fairfield Reviews 

307
TrustScore 4.5 out of 5

4.4

531 US Highway 46, Suite 100, 7004 Fairfield, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic, from showroom to my living room.Karla, saleswoman,helped me tremendously.After showing her pictures of my home.She helped me change my mind from beige,to marine blue loveseat.Looks great in... See more

Rated 5 out of 5 stars

Today I shopped at the R&F store in Fairfield, NJ. I had the pleasure receiving assistance from Moynul Islam. He was pleasant, patient, knowledgeable about the products, answered all of my question... See more

Company replied

Rated 5 out of 5 stars

Our floor person Shams Uddin, was a top shelf individual who guided us through the whole process. He was highly knowledgeable, not pushy, loved his consultive sales style. He was above all honest... See more

Rated 1 out of 5 stars

Worst service. Instructions not followed, calls not attended to even understand what the issue was, no follow up calls to voicemail, no response to emails. They suddenly send someone to just clean the... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 531 US Highway 46, Suite 100, 7004, Fairfield, NJ, United States

  • 9732272868

4.4

Excellent

TrustScore 4.5 out of 5

307 reviews

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Replied to 0% of negative reviews

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4.4

All reviews

(307)

4,135 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience

June 9, 2024
Raymour & Flanigan - Fairfield logo

Reply from Raymour & Flanigan - Fairfield

Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

salesman bill

June 5, 2024
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Reply from Raymour & Flanigan - Fairfield

Thank you so much for your review, Elaine! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Badar was so helpful!

The store was well lit, clean and organized. There were a lot of options to choose from. Badar was wonderful to work with! He was knowledgeable, patient and very helpful.

April 28, 2024
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Reply from Raymour & Flanigan - Fairfield

Hello Barbara Davison We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Excellent service!

The salesman was very personable and extremely helpful, even directing us to another of your locations where we could see and sit in the chair we were interested in. And we bought it from that location of course giving credit to the referrer!

April 14, 2024
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Reply from Raymour & Flanigan - Fairfield

Thank you, Howard, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Michael in Fairfield NJ was so helpful

Michael Grossman in the Fairfield NJ location was so helpful! On 3 other occasions I browsed the store looking for the perfect sofa in the color I wanted. Each time I was told there was only 1 that came in the color I was looking for. I almost purchased from wayfair or macys. But Michael informed me that many came in the color if I could wait a few weeks. Yes I could! So excited to get the new couch. Thanks to Michael, I got exactly what I wanted.

April 7, 2024
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Reply from Raymour & Flanigan - Fairfield

Hello LL! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

My sales person Arnaldo was very…

My sales person Arnaldo was very helpful and knowledgeable

March 27, 2024
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Reply from Raymour & Flanigan - Fairfield

Hello Laurie A! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Fairfield logo

Reply from Raymour & Flanigan - Fairfield

Hello Dave Bandur! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Our salesman

Our salesman, Michael Grossman was very knowledgeable and so easy to work with.
We found what we were looking for, with no rushing us by Mr Grossman.

March 3, 2024
Raymour & Flanigan - Fairfield logo

Reply from Raymour & Flanigan - Fairfield

Hello Anthony! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Great experience!

Our floor person Shams Uddin, was a top shelf individual who guided us through the whole process. He was highly knowledgeable, not pushy, loved his consultive sales style. He was above all honest and trustworthy. Looking forward to future purchases besides the one we made this weekend. I feel comfortable with referring family and friends to him as well.
Thank you and looking forward to our delivery.
Vincent

February 18, 2024
Rated 5 out of 5 stars

Extremely Helpful

Calista our sales rep took her time to show us and let us try all types and styles of mattresses to make sure we found the perfect one for us!

February 11, 2024
Rated 5 out of 5 stars

Wonderful experience… Repeat purchase…

Wonderful experience… Repeat purchase from our delightful salesperson, Andrea Cassis.

February 4, 2024
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Reply from Raymour & Flanigan - Fairfield

Thank you so much for your review, Helene! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

As usual

As usual, the salesperson was friendly and helpful. We have bought from the store before and that’s why we continue to shop at Raymour. Helpful staff and quality products!

January 31, 2024
Rated 5 out of 5 stars

no pressure salesperson

our salesperson, Shams Uddin listened to what we were looking for and worked with us until we found it. He gave us space to explore on our own with absolutely no hard pressure. Understood our budget and gave us a great deal. Completely satisfied with our beautiful new couch and chair.

January 19, 2024
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Reply from Raymour & Flanigan - Fairfield

Thank you Lisa for your review! It's great to hear that your sales person, Shams, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great service

January 15, 2024
Raymour & Flanigan - Fairfield logo

Reply from Raymour & Flanigan - Fairfield

Thank you, Martin, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

Great conversation but I don't know when my order will arrive.

Working with the sales person was fine -- she was helpful and patient. But I don't know when my order will arrive and although she said she would look into expediting it I never heard back from her.

(BTW, I don't know why I have to choose a location to review since this sale was online. But I did stop in to the Fairfield outlet and Jamis was extremely helpful.)

January 14, 2024
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Reply from Raymour & Flanigan - Fairfield

Thank you so much for your review, Bill! We apologize for any inconvenience caused to you. We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Outstanding Customer Service

The help we received from the employee was outstanding. She was courteous and respectful, answered all of our questions, and showed patience as we spent hours deciding.

October 22, 2023
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Reply from Raymour & Flanigan - Fairfield

Hello Doug, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

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