Raymour & Flanigan - Franklin Mills Reviews 

104
TrustScore 4.5 out of 5

4.5

30 Franklin Mills Boulevard, 19154 Philadelphia, PA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mohammad was great finding the diningroom sets on the floor so we could decide on one. Easy to switch out chairs & get the ones we wanted. Livingroom also ordered today. Got the bedroom set previously... See more

Company replied

Rated 5 out of 5 stars

The courteous and kind employees made an unpleasant situation very easy and worry-free. This is just one of several purchases I’ve made at your store and I will continue to shop for all my home needs.... See more

Company replied

Rated 1 out of 5 stars

I went to the store to redeem a store credit that I was told I was entitled to receive as a result of a claim I submitted regarding a damaged chair. There were two separate in-person visits... See more

Rated 5 out of 5 stars

As soon as I walked in I was greeted with a warm hello and helped by a Home Furnishing and Sleep consultant, Noel Amir. He was friendly and extremely knowledgable. He helped me pick out the best matt... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 30 Franklin Mills Boulevard, 19154, Philadelphia, PA, United States

  • 2155010390

4.5

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(104)

3,927 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Angel is very nice .

Angel is very nice

April 13, 2024
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you so much for your review, Luis! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Best store!

It’s a beautiful store and the salesman was very helpful!

April 6, 2024
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Hello Dianne Gardner! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

I was welcomed as soon as I walked in

I was welcomed as soon as I walked in, the salesman took time with me, he was very patient. My mattress came the next day and I am finally sleeping well. Thank you very much.

January 31, 2024
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Hello Tanya Turner! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Sale Consultants who listen to the customers furniture needs.

The sales consultant (Kimberly Halbherr) who helped and guided us through the selection of a custom made center island and server for our Kitchen as well a recliner for our livingroom was outstanding. Ms Halbherr made the process from the selection and final purchasing of the furniture very smooth.

February 4, 2024
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you Susan for your review! It's great to hear that your sales person, Kimberly, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I walked in was greeted at the door…

I walked in was greeted at the door told the gentleman what I was there for he directed me I made a quick purchase of what I wanted checked out so quick didn’t realize I was done and I was assisted out the door with a water happy and pleased.

November 7, 2023
Rated 5 out of 5 stars

Very helpful

October 8, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Hello Sara Sirna! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

I had to deal with store manager

I had to deal with store manager, Johnathan. He was EXTREMELY helpful and ABSOLUTE ASSET to Raymour.

October 3, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Hello Tom, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

any questions that I had where answered…

any questions that I had where answered profesionally and quickly also all the deliveries cameon schedule.

October 3, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Hello Salem, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

The courteous and kind employees made…

The courteous and kind employees made an unpleasant situation very easy and worry-free. This is just one of several purchases I’ve made at your store and I will continue to shop for all my home needs. I will pass on this experience to all my friends and family. Thank you again, Steve hunter

September 15, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Hello Steve Hunter! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Very honest and helpful

September 3, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you so much, Antranik, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great assistance

September 2, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you for your review, Mary Beth. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great customer services

Great customer service from salesman Mohammed. He went above and beyond to ensure we got the best deal.

August 27, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you so much for your review, Javon! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Shopping on line is a great idea but my…

Shopping on line is a great idea but my experience with your representative yesterday (Sunday AM) was as terrifically marvelous!!! At this time shopping on line is a necessity and he made it easy, pleasant and a lovely experience. He was helpful in many ways and I look forward to receiving my order.

August 28, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you so much for your review, June! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I had to choose a new dining set…

I had to choose a new dining set because my current set could not be fixed with my platinum protection and it has been discontinued. I was very pleased with the entire procedure. The manager was very helpful and made the experience a pleasant one.

July 14, 2023
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you for your excellent review George. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture!

Rated 5 out of 5 stars

Great leader

If you need help? Go see Mr Allen at Franklin Mills in Philadelphia. Mr Allen went out of his way to make me feel comfortable again with the company. Very patient great floor leader ship. Thank you ms. King for all your help as well!!

July 6, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look