Raymour & Flanigan - Franklin Mills Reviews 

104
TrustScore 4.5 out of 5

4.5

30 Franklin Mills Boulevard, 19154 Philadelphia, PA, US


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Rated 5 out of 5 stars

Mohammad was great finding the diningroom sets on the floor so we could decide on one. Easy to switch out chairs & get the ones we wanted. Livingroom also ordered today. Got the bedroom set previously... See more

Company replied

Rated 5 out of 5 stars

The courteous and kind employees made an unpleasant situation very easy and worry-free. This is just one of several purchases I’ve made at your store and I will continue to shop for all my home needs.... See more

Company replied

Rated 1 out of 5 stars

I went to the store to redeem a store credit that I was told I was entitled to receive as a result of a claim I submitted regarding a damaged chair. There were two separate in-person visits... See more

Rated 5 out of 5 stars

As soon as I walked in I was greeted with a warm hello and helped by a Home Furnishing and Sleep consultant, Noel Amir. He was friendly and extremely knowledgable. He helped me pick out the best matt... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 30 Franklin Mills Boulevard, 19154, Philadelphia, PA, United States

  • 2155010390

4.5

Excellent

TrustScore 4.5 out of 5

104 reviews

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4.5

All reviews

(104)

3,927 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome Customer Service

Everything was handled quickly and professionally.

November 21, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you Carol for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

The saleswoman was great.

November 11, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you Ronald Jones for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Amber was very helpful

Amber was very helpful, & considerate to all my needs.

November 9, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you for taking the time to leave a review, Cathleen! We're happy to hear that your sales associate was helpful and considerate!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Professional sales associate

Professional sales associate, quick and easy 👌 Delivery scheduled quickly.

October 27, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you Jacekfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Polite

Polite, courteous and quickly helped us find what we wanted.

October 22, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you James Obrien for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

New chair

Great experience. Our salesman was great. Very nice and knowledgeable

October 15, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you Gail Werst for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

Good experience

August 8, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you Elizabeth Ann Mcgrenra for your kind words. We are happy to hear you had a good experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Tyrone was great

Tyrone was great! When I paid for my bed the cashier was wonderful. I have been shopping there for many years, never had a bad experience.

July 16, 2022
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Reply from Raymour & Flanigan - Franklin Mills

Thank you Theresa Sacks for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Franklin Mills logo

Reply from Raymour & Flanigan - Franklin Mills

Thank you for taking the time to leave a review, Carrie! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

New mattress and 5” box spring…

New mattress and 5” box spring delivered at the appointed time. Delivery men took most of the old mattress and helped my husband with the pieces which they could not take, to the curb for that day’s trash pickup. They were pleasant and careful of our walls and other furniture.

October 23, 2021
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Reply from Raymour & Flanigan - Franklin Mills

Hi MMurphy,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Just looking

We were looking for a new mattress and not sure what to get and were just looking when we saw Theraputic memory foam and Kim H was very good at helping us what to look for and she helped us select pillows for the bed as well. Good visit to the store. We are already repeat customers from years ago and still satisfied with the service.

July 23, 2021
Rated 5 out of 5 stars

Another Great Experience

Our sales person was very helpful. We bought a mattress and pillows in the store and then she assisted us with ordering a headboard and light from their online stock. She got us exactly what we wanted in our price range. Everyone we encountered was very professional and friendly. I have bought many furniture pieces from Raymour & Flanagan over the years and have been very happy with every piece I have purchased.

July 14, 2021
Rated 5 out of 5 stars

We had a very nice experience being…

We had a very nice experience being able to look around at our leisure without being rushed. Nancy was available for questions as we needed and she didn’t pressure us or sway us in any way. She was quite nice. Jonathan , the manager, was very nice to us as well. Much appreciated. Hopefully our delivery experience goes just as well.

July 5, 2021
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Reply from Raymour & Flanigan - Franklin Mills

Hello John! We want to thank you for taking the time to leave us such amazing feedback! We hope to see you again soon! -CE

Rated 5 out of 5 stars

Great Service!!!

Uriah, our sales associate was very helpful and knowledgeable about the products and options offered.

May 14, 2021
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Reply from Raymour & Flanigan - Franklin Mills

Hi Tim! It's great to see you enjoyed shopping for furniture with us. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Good experience

We went in to look for living room furniture. Michael Roddy was our sales associate. He was pleasant, funny, attentive, and informative. He helped us visualize our setup. Our furniture will be in quickly. Checking out was easy. Overall, it was a pleasant experience.

April 26, 2021
Rated 5 out of 5 stars

PLEASED AS USUAL AFTER MY PURCHASE

Mike the associate was informative, patient and he had a very nice personality

April 25, 2021
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Reply from Raymour & Flanigan - Franklin Mills

Hi Deborrah! Thank you for telling us about your shopping experience. We hope to see you again soon!

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