Mohammad was great finding the diningroom sets on the floor so we could decide on one. Easy to switch out chairs & get the ones we wanted. Livingroom also ordered today. Got the bedroom set previously... See more
Company replied
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See what reviewers are saying
The courteous and kind employees made an unpleasant situation very easy and worry-free. This is just one of several purchases I’ve made at your store and I will continue to shop for all my home needs.... See more
Company replied
I went to the store to redeem a store credit that I was told I was entitled to receive as a result of a claim I submitted regarding a damaged chair. There were two separate in-person visits... See more
As soon as I walked in I was greeted with a warm hello and helped by a Home Furnishing and Sleep consultant, Noel Amir. He was friendly and extremely knowledgable. He helped me pick out the best matt... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
30 Franklin Mills Boulevard, 19154, Philadelphia, PA, United States
- 2155010390
4.5
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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They sent my chest out with damage
They sent my chest out with damage the drawers do not line up & the frame was broke in 2 different places they should have checked before sending it out
March 20, 2021
Best at store easy to buy wonderful…
Best at store easy to buy wonderful delivery.
Great product and great set up by delivery people.
March 18, 2021
I didn't receive my Ottoman yet.
March 17, 2021
All went well
March 8, 2021
Reply from Raymour & Flanigan - Franklin Mills
Hi Nohemy! Thanks so much for the kind words! We look forward to seeing you again in the near future! -MR
Reply from Raymour & Flanigan - Franklin Mills
Hi Vincent! It's nice to hear you enjoyed your experience with us. Thank you for furniture shopping with us! -MR
Ali was the perfect salesman
Ali was the perfect salesman. Not pushy at all. Allowed us to have private time to shop and discuss as a couple. Professional, great personality. Provided us with all of our answers as well as options we were not aware of. We kept his card for future use. He actually made the experience enjoyable. Thank you!
October 1, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Maryann! Thanks so much for taking the time to tell us about your experience at Raymour & Flanigan! We are looking forward to seeing you again soon! -MR
Salesman was very nice but..
Salesman was very nice and knowledgeable very nice experience. What we wanted was not in stock was promised yesterday still waiting. Other piece was special order will be 30 days I think that is very long. Overall trip there was good just expected to walk out with what I wanted.
September 10, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Larry. Thanks for sharing this important feedback with us. We apologize for any delay with your delivery and we sincerely apologize for the inconvenience this has caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR
Amazing customer service
Amazing customer service. My favorite location by far. Everyone is so polite and helpful!
August 4, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Beckie! It's nice to see you enjoyed shopping for furniture with us. Thank you for shopping with us! -MR
Salesman was so helpful 5+ stars! I left another furniture store that…
I left another furniture store that wouldn’t honor a extended warranty after two years, which left me with a broken couch. Decided to stop at Raymour. The salesman Karl asked if he could be of any assistance to let him know. He wasn’t running after me & I really like that! I found something & came back a few days later. Karl was just so helpful through the full process! I appreciate the honest help!
July 6, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Tina! Thank you for taking the time to leave us such an amazing review! Thank you for furniture shopping with us! -MR
Thanks Mohammed Kayed again for…
Thanks Mohammed Kayed again for providing 5 star customer service!
February 24, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Mahmoud! Thanks so much for your 5-star review! We hope you enjoy your new furniture! -MR
Sales person was very helpful.
February 20, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi John! It's great to hear you had a fantastic experience shopping with us! Thank you for shopping with us! -MR
Kevin Jesberger was excellent
Kevin Jesberger was excellent. He was very patient, knowledgeable, & such a great help. I will definitely be referring Kevin Jesberger to all my friends & family.
February 17, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Crystal! We are happy to see you enjoyed shopping for furniture with us. We appreciate you shopping with us! -MR
Sales guy was the best
February 10, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi there! We want to thank you for telling us about your shopping experience. We look forward to seeing you again in the near future! -MR
i was able to resolve an issue from one…
i was able to resolve an issue from one of the managers with cutomer service
January 7, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Neil! We want to thank you for your 5-star review! We are looking forward to seeing you again soon! -MR
Emma was great!!!
January 6, 2020
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Roland! Thanks so much for leaving a review about your fantastic experience. We hope to see you again soon! -MR
Sales Associate
Sales Associate, Emma, was very customer sensitive. She helped in my making a decision because she knows the merchandise.
November 30, 2019
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hello there! We want to thank you for your kind review! We hope to see you again soon! -MR
Reply from Raymour & Flanigan - Franklin Mills
Hi Joanne! Thanks for telling us about your shopping experience. We appreciate you shopping with us! -MR
Salespersons are helpful w/out stalking
I loved that I could walk the store without feeling stalked by sales associates. I was greeted immediately but allowed to browse without pressure.
October 29, 2019
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hi Laura! Thanks for your kind review! Have a great day! -MR
Excellent experience at both RF Outlet…
Excellent experience at both RF Outlet and RF Main Store ..Good cooperation between employees at both.
October 28, 2019
Unprompted review
Reply from Raymour & Flanigan - Franklin Mills
Hello Robert! It's nice to hear you had an incredible experience! We appreciate you shopping with us! -MR
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