Raymour & Flanigan - Freehold Reviews 

270
TrustScore 4.5 out of 5

4.5

150 Trotters Way, 7728 Freehold, NJ, US


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Rated 5 out of 5 stars

My salesman George was a great help in making my decision to order my favorite Raymour and Flanigan sofa sleeper in the color I wanted! He swapped cushions from another sofa made by the same company s... See more

Rated 5 out of 5 stars

Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also... See more

Company replied

Rated 1 out of 5 stars

The level of cooperation was terrible and support horrible. The platinum extended warranty is a scam and the terms are ambiguous. I will NEVER purchase at R&M again and plan to post this on Google a... See more

Rated 5 out of 5 stars

The salesperson Natalie took her time in making sure the mattress n pillows were the right ones for me. The salespeople went above and beyond my expectations. No pressure, I would definitely be comin... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 150 Trotters Way, 7728, Freehold, NJ, United States

  • 7322520065

4.5

Excellent

TrustScore 4.5 out of 5

270 reviews

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4.5

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(270)

4,377 reviews in the last 12 months

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Rated 5 out of 5 stars

The sales man very friendly great advice perfect for the job

The sales man very friendly great advice

July 2, 2025
Raymour & Flanigan - Freehold logo

Reply from Raymour & Flanigan - Freehold

Hello Eric,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our salesperson friendly and that you received great advice during your visit. Providing excellent customer service is something we strive for, and it's wonderful to know we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store soon!

Best regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Easy experience

Sharon was very helpful and knowledgeable of the merchandise

June 1, 2025
Raymour & Flanigan - Freehold logo

Reply from Raymour & Flanigan - Freehold

Hello Susan,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sharon was able to assist you effectively and that her knowledge of our merchandise made your experience a positive one. At Raymour & Flanigan, we strive to provide exceptional service, and it’s always rewarding to know when we’ve succeeded.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very large collection of furniture of…

Very large collection of furniture of various sizes, styles, and prices. George was very helpful with my purchases. I plan on working with him over the next month to purchase additional furniture.

May 27, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Robert,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our wide selection of furniture and found exactly what you were looking for. It's great to know that George was able to assist you effectively with your purchases. We truly value your continued patronage and look forward to helping you find more pieces that suit your needs in the coming month. If there's anything else we can do to enhance your shopping experience, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Thank You, Peter (PT)

We went to the store on Saturday (5/24/25) to buy a bed and a computer desk. Peter was extremely helpful. He was able to recommend a great desk that matched well with the bed we chose. He was friendly and knowledgeable about the products your store carries, and he followed up with us over the next few days.

However, we ultimately changed our minds and didn’t return to the store as planned, as we ended up purchasing the furniture online.

Thank you, Peter, for all your help—I truly appreciate your assistance. I hope we’ll have the opportunity to do business with your store again in the future.

May 24, 2025
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Reply from Raymour & Flanigan - Freehold

Dear Rosa,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Peter was able to assist you in finding the perfect desk and bed, and that his friendly and knowledgeable service made a positive impression on you.

We understand that purchasing decisions can change, and we appreciate your honesty in sharing your journey with us. It's wonderful to know that Peter's efforts were appreciated, and we'll be sure to pass along your kind words to him.

If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our consultant was very knowledgeable

Our consultant was very knowledgeable. Ruso took her time and explained the ins and outs of all the mattresses. We’re sleeping extremely well on our new mattress!

May 18, 2025
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Reply from Raymour & Flanigan - Freehold

Hello,

Thank you so much for sharing your amazing feedback with us! We’re absolutely thrilled to hear that Ruso provided you with such a knowledgeable and thorough experience. It’s fantastic to know you’re sleeping so well on your new mattress! Your satisfaction means the world to us, and your kind words truly brighten our day. If you have any more questions or need assistance in the future, please feel free to reach out anytime. Wishing you many more restful nights!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent inventory of items (area…

Excellent inventory of items (area rugs) we were looking for.
Salesperson was extremely helpful and courteous.

May 17, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Dave M.,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you found our inventory of area rugs to your satisfaction and that our salesperson was able to assist you in such a helpful and courteous manner. Providing excellent customer service and a wide selection of quality items is something we strive for every day.

Your 5-star rating means a lot to us, and we're delighted to have met your expectations. If there's anything else we can do for you or if you have any further needs, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was very professional and…

Salesman was very professional and knowledgeable

May 10, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Maria,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman provided you with professional and knowledgeable service. At Raymour & Flanigan, we strive to ensure our customers have the best experience possible, and your feedback is incredibly valuable to us.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Exceptional sales representative Millie

Our sales representative, Millie, was extremely knowledgeable about the breadth of your mattress products and all of the options. She was very patient and took her time while allowing us to try a number of mattresses and answer our questions as we went. To her credit, we purchased a high-end king mattress on an adjustable base.

May 6, 2025
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Reply from Raymour & Flanigan - Freehold

Dear Anthony,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Millie provided you with such knowledgeable and patient service during your visit. It's great to know that her expertise helped you find the perfect high-end king mattress with an adjustable base.

We truly appreciate your feedback and your 5-star rating. Your satisfaction is our top priority, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Freehold logo

Reply from Raymour & Flanigan - Freehold

Hello Kenneth,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our salesperson. Our team takes great pride in being knowledgeable and helpful, and it's always rewarding to know that our efforts are appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The seller was completely informed…

The seller was completely informed about the product and answered the many questions that I had. She is an excellent seller.

April 30, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Judie,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team member. It's great to know that she was able to provide you with all the information you needed and answer your questions thoroughly. We strive to offer excellent service and it's always rewarding to hear when we've succeeded.

If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

This was our 3rd time buying furniture…

This was our 3rd time buying furniture from R&F. Working with Ruso was great experience from the 1st purchase to this one. We will only go see Ruso for our furniture needs. Dee who works at the sales desk is so pleasant, made us feel like we were first time buyers.

April 27, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Jean L,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that this was your third time purchasing furniture from Raymour & Flanigan and that Ruso has consistently provided you with excellent service. It's fantastic to know that Dee also made you feel welcome and valued during your visit. Your kind words and loyalty mean a lot to us, and we look forward to assisting you with your future furniture needs.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our salesman was top notch

Our salesman was top notch, Was thinking about waiting a bit longer but he asked all of the right questions and got us into exactly what we were looking for at the right price.

April 2, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Tyler B,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to assist you effectively and help you find exactly what you were looking for at the right price. Your feedback is incredibly valuable to us, and we're delighted to know that you had a top-notch experience. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Pleasant experience

PT was a very nice salesman and gave us the space we needed to make a decision. We also visited Bob’s and Ashley Furniture and the quality of products at Raymour was better.

March 16, 2025
Raymour & Flanigan - Freehold logo

Reply from Raymour & Flanigan - Freehold

Hello Tracy M,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that PT provided you with the perfect balance of assistance and space to make your decision. It's wonderful to know that you found our product quality to be superior compared to other stores. Your feedback is incredibly valuable to us, and we're delighted to have earned your 5-star rating. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great salesman

Great salesman - Mr. Rivera

March 15, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Harry,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Mr. Rivera provided you with excellent service. Your feedback is incredibly valuable and motivates our team to continue delivering top-notch service. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales Associate excelled

Sales Associate, Sharon Langan, was most helpful to this indecisive customer. Sharon helped me find the perfect love seat and sofa, with much patience.

January 26, 2025
Unprompted review
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Reply from Raymour & Flanigan - Freehold

Dear Karen,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Sharon was able to assist you in finding the perfect love seat and sofa. Our team strives to provide exceptional service, and it's always rewarding to know when we've succeeded.

Your kind words and 5-star rating mean a lot to us, and we will be sure to pass along your compliments to Sharon. We hope you enjoy your new furniture and look forward to welcoming you back to Raymour & Flanigan in the future.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our outstanding salesman

Our salesman, Nedal, is a remarkably sincere person who exhibits the finest qualities of those who sell merchandise to customers. We went to the Raymour & Flanigan store in Freehold NJ to replace our bedding and both our experience with Nedal at the store and also the delivery of our purchases were excellent. My wife and I so appreciate that.

March 1, 2025
Raymour & Flanigan - Freehold logo

Reply from Raymour & Flanigan - Freehold

Hello Sonia,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Nedal provided you with such exceptional service during your visit to our Freehold store. It's great to know that both the in-store experience and the delivery of your new bedding met your expectations. We truly appreciate your kind words and your 5-star rating. Your satisfaction is our top priority, and we're delighted that you and your wife are happy with your purchase. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

CJ was great she was so helpful

CJ was great she was so helpful in finding me a mattress that would fit my back issues. It was also the vip event sk it was nice to get that on email and get the cutting board set too. Sale was easy and affordable and delivery is in a few days! Great experience

March 9, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Meredith,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that CJ was able to assist you in finding the perfect mattress to suit your needs. It's great to know that you enjoyed the VIP event and the special perks that came with it, like the cutting board set. We're also pleased that you found the sale process easy and affordable.

We look forward to delivering your new mattress in just a few days and hope it brings you the comfort and support you need. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Karin was great to work with

Karin was great to work with. She really knows the products and is very helpful!

March 3, 2025
Raymour & Flanigan - Freehold logo

Reply from Raymour & Flanigan - Freehold

Hello Susan,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Karin provided you with such a positive experience and was able to assist you with her product knowledge. We strive to offer the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Was not pressured intmaking purchaseSleep

Was not pressured into making purchase. Everything was explained beforehand. Nice selection to choose from.

February 18, 2025
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Reply from Raymour & Flanigan - Freehold

Hello Margaret,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you felt comfortable and well-informed during your visit. It's wonderful to know that you appreciated our selection and that our team could assist you without any pressure. Your satisfaction is our top priority, and your feedback means a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future!

Rated 5 out of 5 stars

Service and sales girl Sharon was…

Service and sales girl Sharon was wonderful. No pressures just a nice experience

February 17, 2025
Raymour & Flanigan - Freehold logo

Reply from Raymour & Flanigan - Freehold

Hello Victoria,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sharon provided you with a wonderful and pressure-free shopping experience. Our team strives to create a welcoming environment for all our customers, and it's great to know that Sharon made your visit enjoyable. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

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