My salesman George was a great help in making my decision to order my favorite Raymour and Flanigan sofa sleeper in the color I wanted! He swapped cushions from another sofa made by the same company s... See more
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Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also... See more
Company replied
The level of cooperation was terrible and support horrible. The platinum extended warranty is a scam and the terms are ambiguous. I will NEVER purchase at R&M again and plan to post this on Google a... See more
The salesperson Natalie took her time in making sure the mattress n pillows were the right ones for me. The salespeople went above and beyond my expectations. No pressure, I would definitely be comin... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
150 Trotters Way, 7728, Freehold, NJ, United States
- 7322520065
4.5
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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The most significant element of my…
The most significant element of my visit was the interaction with your sales representative....Nadal Kwara. Courteous, professional and well informed.
January 22, 2025
Reply from Raymour & Flanigan - Freehold
Hello Howard,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nadal Kwara made such a positive impression during your visit. Providing courteous, professional, and well-informed service is something we strive for, and it's wonderful to know Nadal delivered on that promise.
Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Nadal and the team. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future.
Warm regards,
Raymour & Flanigan Customer Service Team
Reply from Raymour & Flanigan - Freehold
Dear Berta Hanna,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our salesperson was both helpful and nice during your visit. At Raymour & Flanigan Furniture and Mattress Store, we strive to provide excellent customer service, and your feedback is a wonderful affirmation of our efforts.
If you ever need assistance in the future or have any questions, please feel free to reach out to us. We look forward to welcoming you back to our Freehold showroom soon!
Warm regards,
Raymour & Flanigan Furniture and Mattress Store Team
Millie is a wonderful salesperson
Millie is a wonderful salesperson
She does not pressure you and makes helpful suggestions.
It was a pleasure to work with her
January 5, 2025
Salesman very knowledgeable and…
Salesman very knowledgeable and helpful, as well as not pushy with trying to sell us extras. Cleanliness of store.
December 9, 2024
Reply from Raymour & Flanigan - Freehold
Dear Krystina,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that our salesman was able to assist you with knowledge and helpfulness, without any pressure. It's also wonderful to know that you appreciated the cleanliness of our store. We strive to create a welcoming and comfortable environment for all our customers. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future.
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Great store/great staff
Everyone has been so nice at the store. I had a little issue which wasn't their fault. They resolved it immediately. It's been a real pleasure. I will shop there again.
December 11, 2024
Reply from Raymour & Flanigan - Freehold
Dear Theresa Morales, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to resolve your issue promptly and that you found shopping with us to be a pleasure. Your kind words mean a lot to us, and we look forward to welcoming you back to our store soon. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Cristina B.
Millie was a great sales person plenty…
Millie was a great sales person plenty of patients well knowledgeable
December 1, 2024
Reply from Raymour & Flanigan - Freehold
Hi Vincent,
Thank you so much for your wonderful review! We're thrilled to hear that Millie provided you with excellent service and demonstrated her knowledge and patience. We strive to offer the best experience for our customers, and it's great to know that Millie delivered on that promise. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Brian Keane was just amazing
Brian Keane was just amazing. He showed me so many options for what I was looking for and had so much patience. Thank you.
November 25, 2024
Reply from Raymour & Flanigan - Freehold
Dear Rosemarie,
Thank you so much for your wonderful review! We're thrilled to hear that Brian provided you with exceptional service and helped you find exactly what you were looking for. Your kind words and appreciation mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Freehold
Dear Evelyn,
Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for in our showroom. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Freehold
Hi Robert,
Thank you for sharing your positive experience with us! We're thrilled to hear that Todd was able to assist you effectively with your re-select. We appreciate your kind words and your 5-star rating. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Pushy sales associate
Sales associate was a little overly aggressive and didn’t listen to what was being told to her. If I were to go back and purchase anything else from that store, I would seek out someone else to work with.
November 12, 2024
Reply from Raymour & Flanigan - Freehold
Hi Tom,
Thank you for sharing your feedback with us. We're sorry to hear that your experience with our sales associate was not as pleasant as it should have been. We strive to provide attentive and respectful service to all our customers, and it’s clear we fell short in your case. Your comments are valuable to us, and we will use them to improve our training and service. We hope you’ll give us another chance in the future and find a sales associate who better meets your needs.
Best regards,
Raymour & Flanigan Customer Care Team
Geeat experience Working with Brian Keane
Working with Brian Keane, we were able quickly to find just what we wanted.
November 10, 2024
Reply from Raymour & Flanigan - Freehold
Thank you so much for your review, Debbie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Outstanding Customer Service
The guys that came to our house were very professional. We would definitely refer our friends and family
October 29, 2024
Reply from Raymour & Flanigan - Freehold
Hi Dominick,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your loved ones in the future.
Best regards,
The Raymour & Flanigan Team
Dwayne was very helpful and had a good…
Dwayne was very helpful and had a good sense of humor.
October 27, 2024
Nikita was very knowledgeable and…
Nikita was very knowledgeable and patient with us.
October 14, 2024
Reply from Raymour & Flanigan - Freehold
Dear Phyllis,
Thank you so much for your wonderful review! We're thrilled to hear that Nikita provided you with knowledgeable and patient service. We strive to ensure our customers have a positive experience, and it's great to know that Nikita met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Freehold
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
RRaymour & Flannigan furniture shopping experience
The showroom was larger than I had expected. The large store allowed me to have a lot of choices of furniture I wanted to purchase. A very nice salesman greeted me when I arrived. He asked what I was looking for. He was very patient and gave me a lot of time to look around and he gave me a variety of choices. He spoke about the pros and cons of each choice. He was also diligent about showing me what I was strong minded about and answered all my questions. A very respectful, kind salesman.
October 7, 2024
Reply from Raymour & Flanigan - Freehold
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Freehold
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Excellent personal service!
The associate assisting me with my purchase was charming and knowledgeable. This made for a pleasurable shopping experience.
October 3, 2024
Reply from Raymour & Flanigan - Freehold
Dear Pamela,
Thank you so much for your wonderful review! We're thrilled to hear that our associate made your shopping experience both charming and knowledgeable. It's always our goal to provide a pleasurable experience for our customers. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
I recently purchased a dining table at Raymour & Flanigan, and I had the pleasure of being assisted by Ruso. She was incredibly thoughtful, attentive, and knowledgeable. From the moment I walked in, s
I recently purchased a dining room table set at Freehold NJ . Raymour & Flanigan, and I had the pleasure of being assisted by Ruso. She was incredibly thoughtful, attentive, and knowledgeable. From the moment I walked in, she made sure I felt comfortable and guided me through the entire process, answering all my questions and helping me find exactly what I was looking for. Her warm personality and professional approach truly made my shopping experience a pleasant one. I highly recommend visiting this store and asking for her if you're looking for outstanding service. Thank you again for your help!
September 28, 2024
Unprompted review
Reply from Raymour & Flanigan - Freehold
Dear Consumer,
Thank you so much for taking the time to share your wonderful experience at our Freehold, NJ store! We are thrilled to hear that Ruso provided you with such thoughtful and attentive service. It's fantastic to know that she made you feel comfortable and guided you through the entire process with her knowledge and warm personality. Your kind words and high recommendation mean a lot to us. We will be sure to pass along your compliments to Ruso. Thank you again for choosing Raymour & Flanigan, and we hope to see you again soon!
Best regards,
Raymour & Flanigan Team
Very friendly and knowledgeable sales…
Very friendly and knowledgeable sales person.
September 30, 2024
Reply from Raymour & Flanigan - Freehold
Thank you so much for your review, Norman! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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