Raymour & Flanigan - Garden City Reviews 

395
TrustScore 4.5 out of 5

4.5

895 East Gate Boulevard, 11530 Garden City, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

We were warmly greeted by a sales representative as we entered the store. She asked what we were looking for and quickly guided us to the appropriate section of the showroom. She was very professional... See more

Rated 2 out of 5 stars

Furniture not delivered as promised. Called 5 times to have loveseat replaced due to pull in front. Was promised new one would come with sofa . Sofa delivered yesterday with no new love seat. I am tot... See more

Rated 5 out of 5 stars

Pamela was wonderful to work with! She was able to show us options that worked within our list of wants and needs and she made the whole experience great.

Rated 5 out of 5 stars

Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 895 East Gate Boulevard, 11530, Garden City, NY, United States

  • 5163073693

4.5

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.5

All reviews

(395)

4,190 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy…

I was able to quickly find the item I wanted with the help of my salesperson who was polite and not pushy. He showed me just the item I described. I think he got me the best possible price and I look forward to delivery.

April 5, 2025
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Mary,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found exactly what you were looking for and that our salesperson was able to assist you in a polite and helpful manner. It's wonderful to know that you felt you received the best possible price and are looking forward to your delivery. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The best experience ever

We had the pleasure of working with Sharon.
Because Sharon knows the store so well it saved us time and she was able to show us furniture in the styles we were looking for. Sharon is kind and helpful easy to work with . She helped us pick out the best pieces to complete our project without being pushy. We purchased more then expected . The furniture fits perfectly without being to much. I would ask for her again.
The delivery was great also came on time. Truly a wonderful experience.
Audrey and Walter Mazzeo

April 4, 2025
Unprompted review
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Dear Audrey and Walter,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Sharon was able to assist you in finding the perfect furniture pieces for your project. It's great to know that her knowledge and helpfulness made your shopping experience enjoyable and efficient. We are also pleased that the delivery met your expectations and arrived on time.

We look forward to welcoming you back to Raymour & Flanigan in the future and assisting you with any of your home furnishing needs.

Thank you once again for choosing us!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesman knew the best deal for our…

The salesman knew the best deal for our furniture we were looking for and it came quick with delivery.very happy with the service.

March 31, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Edward,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to help you find the best deal and that you were pleased with the quick delivery. It's wonderful to know that you are very happy with our service. We truly appreciate your feedback and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was very helpful and…

Salesman was very helpful and knowledgeable about the products that i was shopping for. I look forward to receiving my purchase.

March 31, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Felix,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesman was able to assist you effectively and provide the knowledge you needed while shopping. Your satisfaction is our top priority, and it's wonderful to know that you're looking forward to receiving your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

Scheduled pick up was for Saturday got…

Scheduled pick up was for Saturday got to the store it wasn’t there. I was told it would be there on Monday still not there. I called 3 times was put on hold all 3 calls were disconnected. Called again told them I was disconnected 3 times prior gentleman took my number and said someone will call you and they never did!

March 28, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Debora,

Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience you faced with the scheduled pick-up and the subsequent communication issues. This is not the level of service we strive to provide, and I understand how frustrating this must have been for you.

Please know that we are looking into this matter to ensure it doesn't happen again. Your feedback is invaluable in helping us improve our services. If you could reach out to us with your contact information at rfcare@raymourflanigan.com, we would like to resolve this issue as quickly as possible.

Thank you for your patience and understanding.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Wonderful salesgirl

March 30, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Nancy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a wonderful interaction with our sales team. Providing excellent customer service is a top priority for us, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Anthony,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sharon provided you with excellent service and that you had a positive experience at Raymour & Flanigan. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

The only issue I had

The only issue I had, was that the white glove service did not include taking the old recliner out to the curb. I am a senior, who lives alone and had to make other arrangements to discard my recliner. The cost of delivery was quite expensive, and in my opinion this service should have been included.

March 23, 2025
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Reply from Raymour & Flanigan - Garden City

Hello,

Thank you for taking the time to share your feedback with us. We truly appreciate your input and are glad to hear that overall, you had a positive experience with our service.

We apologize for any inconvenience caused by the white glove service not including the removal of your old recliner. We understand how important it is for our services to meet the needs of all our customers, and your feedback is invaluable in helping us improve.

Thank you once again for your feedback and for choosing Raymour & Flanigan. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I rarely leave reviews

I rarely leave reviews, but I felt compelled to share my fantastic experience at Raymour & Flanigan, thanks to the outstanding service from Faith Wyckoff at the Garden City, L.I. store.

Faith has been my go-to salesperson for about five years. Whenever I need a new piece of furniture, I seek her out because she is incredibly knowledgeable, helpful, and attentive. She consistently goes above and beyond to ensure I find exactly what I need. Faith takes the time to listen, offers expert advice, and makes the entire shopping experience enjoyable and stress-free. She genuinely cares about her customers, and her dedication is the reason I keep coming back. Thank you, Faith!

Most recently, I purchased a mattress, and once again, Faith provided stellar service—above and beyond. This mattress is unbelievably comfortable, and I’m getting the best sleep I’ve had in years.

The delivery team, Jose Benites and Jesus Zavala, were also amazing! They arrived on time, handled everything with care, and made the setup quick and seamless. Their professionalism and attention to detail were impressive, ensuring everything was perfect before they left.

From start to finish, this was a five-star experience. If you’re shopping at Raymour & Flanigan, I highly recommend working with Faith—she’s simply the best! And the delivery team made the final step just as smooth. Thank you all for an exceptional experience!

January 11, 2025
Unprompted review
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Reply from Raymour & Flanigan - Garden City

Dear Sandee H,

Thank you so much for taking the time to share your wonderful experience with us at Raymour & Flanigan. We are thrilled to hear about the exceptional service you received from Faith at our Garden City store. It's fantastic to know that Faith has been your trusted salesperson for five years, consistently providing knowledgeable, helpful, and attentive service.

We're delighted that your recent mattress purchase has brought you such comfort and improved your sleep. It's also great to hear that our delivery team, Jose and Jesus, provided a seamless and professional experience.

Your kind words and recommendation mean a lot to us, and we are grateful for your continued trust and loyalty. We look forward to serving you again in the future and ensuring your experiences remain five-star.

Thank you once again for your feedback!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Pleasant experience

the sales associate Eric Hall in westbury,was very helpful and polite. He listened to what we wanted and didn't try to sell us something else! He wasn't pushy!

March 19, 2025
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Reply from Raymour & Flanigan - Garden City

Dear Kathleen Kohlmann,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Eric Hall provided you with helpful and polite service during your visit to our Westbury store. It's wonderful to know that he listened to your needs without being pushy, ensuring you found exactly what you were looking for.

Your feedback motivates us to continue delivering exceptional service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing Raymour & Flanigan for your home furniture needs. We look forward to serving you again in the future!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Lincoln was a very interested and…

Lincoln was a very interested and helpful sales person. He guided to all the things we needed.

March 11, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Annamarie,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Lincoln was able to assist you effectively and guide you to everything you needed. Providing excellent customer service is our top priority, and it's wonderful to know that Lincoln made your visit a positive one.

We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Karen was friendly and informative

Karen was friendly and informative. In our search for a couch she answered our questions and looked up couches that meets our measurement requirements. She let us look around without hovering, and offered us water. Overall, a pleasant experience.

March 9, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Lulu Ibanez,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Karen was able to assist you effectively in your search for the perfect couch. It's great to know that her friendly and informative approach made your visit enjoyable. We always strive to provide a comfortable and welcoming environment for our customers, and your feedback reassures us that we're on the right track.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Professional

Professional, knowledgeable and courteous

March 4, 2025
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Reply from Raymour & Flanigan - Garden City

Dear Irine Stamation,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our team to be professional, knowledgeable, and courteous. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent service

Excellent service.
She really worked with me.

February 20, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Bernadette,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service and that our team was able to work closely with you. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very knowledgeable and very helpful

Very knowledgeable and very helpful

February 11, 2025
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Amy,

Thank you so much for your wonderful review! We're thrilled to hear that you found our team very knowledgeable and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. We hope to see you again soon. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales person was very attentive and…

Sales person was very attentive and helpful. Found me a floor model in perfect condition that exactly fit my needs.

February 22, 2025
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Reply from Raymour & Flanigan - Garden City

Hello John Graham,

Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was attentive and helpful in finding you the perfect floor model. It's always our goal to meet the needs of our customers, and we're delighted that we could do just that for you.

If you ever need anything else or have more feedback, please feel free to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store in Garden City.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ryan was very helpful and knowledgeable…

Ryan was very helpful and knowledgeable about the product he sold to us.

Thank you

February 16, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Anisur,

Thank you so much for your wonderful feedback! We're thrilled to hear that Ryan was able to assist you with his helpful and knowledgeable service. We strive to provide the best experience for our customers, and it's great to know that Ryan met your expectations.

If you have any further questions or need assistance, feel free to reach out to us. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our sales person Abdul was extremely…

Our sales person Abdul was extremely professional and knowledgeable. He let us take our time with our decision. My only criticism is that it was not made clear to me that I was purchasing mattress covers. I never would have agreed to them.

February 18, 2025
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Reply from Raymour & Flanigan - Garden City

Hello Genevieve,

Thank you for taking the time to share your feedback with us. We're delighted to hear that Abdul provided you with a professional and knowledgeable experience during your visit. It's important to us that our customers feel comfortable and unhurried when making decisions.

Rated 5 out of 5 stars

Excellent service from Anthony Palazzo

Excellent service from Anthony Palazzo, his manager, and the cashier.

February 12, 2025
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Reply from Raymour & Flanigan - Garden City

Dear Warren Bausert,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience with Anthony Palazzo, his manager, and our cashier. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded.

Your kind words and perfect rating mean a lot to our team, and we will be sure to pass along your compliments to Anthony and the rest of the staff. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future.

Thank you once again for your support and for choosing us for your home furniture needs.

Best regards,
Cristina B.
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Sharon Praylow was such a big help

Sharon Praylow was such a big help in looking for furniture for my first apartment. She listened to everything I sought and provided suggestions for each item. She was patient the whole way through and truly wanted me to get the best deal and be happy with every piece I chose. She allowed me to take my time looking online for items that were not available in the showroom and helped me order them on top of showroom items. Her warm and friendly personality took the stress out of purchasing the furniture and made for a wonderful experience. Highly recommend going to Sharon for all your furniture needs.

February 12, 2025
Unprompted review
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Reply from Raymour & Flanigan - Garden City

Dear Elizabeth Trick,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Sharon was able to assist you in finding the perfect furniture for your first apartment. It's great to know that her patience, expertise, and warm personality made your shopping experience enjoyable and stress-free.

We truly appreciate your recommendation and are delighted that you felt supported throughout the process. Your feedback motivates us to continue providing exceptional service to all our customers.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We wish you all the best in your new home and hope to see you again soon!

Warm regards,

Cristina B.
Raymour & Flanigan Furniture and Mattress Store

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