Raymour & Flanigan - Garden City Reviews 

398
TrustScore 4.5 out of 5

4.6

895 East Gate Boulevard, 11530 Garden City, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

We were warmly greeted by a sales representative as we entered the store. She asked what we were looking for and quickly guided us to the appropriate section of the showroom. She was very professional... See more

Rated 2 out of 5 stars

Furniture not delivered as promised. Called 5 times to have loveseat replaced due to pull in front. Was promised new one would come with sofa . Sofa delivered yesterday with no new love seat. I am tot... See more

Rated 5 out of 5 stars

Pamela was wonderful to work with! She was able to show us options that worked within our list of wants and needs and she made the whole experience great.

Rated 5 out of 5 stars

Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 895 East Gate Boulevard, 11530, Garden City, NY, United States

  • 5163073693

4.6

Excellent

TrustScore 4.5 out of 5

398 reviews

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4.6

All reviews

(398)

4,233 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasant experience and great salesman.

I had a pleasant experience at this location. There was no sales tactics or pressure used to make me purchase any items and the salesman answered any questions I had when I was ready. He was attentive when needed and gave information when requested. He was very knowledgeable about items. Always a great experience in Garden City. Very different than what I have experienced at Northern Blvd. in Queens location.

October 12, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Karen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

A Showroom Manager

A Showroom Manager, Mr Leslie Salchook, made our visit very productive, easy, and quick, also causing us to smile. Mr. Salchook, goes by the name "Less," had great product knowledge. On his first try, he was able to locate a mattress for us in our price point and one that we loved. The delivery was next day. Less had a great sense of humor, keeping a smile on our faces, with great product expertise. I recommend anyone, even finicky buyers to work with Less Salchook. He is an outstanding Showroom Manager.

September 25, 2024
Unprompted review
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Reply from Raymour & Flanigan - Garden City

Dear Linda,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Mr. Leslie Salchook made your visit both enjoyable and efficient. It's fantastic to know that his product knowledge and sense of humor left such a positive impression on you. We strive to provide excellent service, and it's clear that Mr. Salchook exemplifies this commitment. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The sales man Michael was great

The sales man Michael was great

October 8, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Carmen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

had a very good salesperson

had a very good salesperson. the only problem was the chest I wanted on display at the store was dark brown and I wanted to see the chest in white. I ordered it anyway.

October 7, 2024
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Reply from Raymour & Flanigan - Garden City

Hi Debra. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

Rated 5 out of 5 stars

Good experience

Sales rep, Melissa was very helpful and friendly.

September 29, 2024
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Reply from Raymour & Flanigan - Garden City

Hello OLIVIA We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Great experience…

Everyone was very friendly and knowledgeable ! So many amazing choices.

September 8, 2024
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Reply from Raymour & Flanigan - Garden City

Hi Stephanie,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly and knowledgeable team. It's great to know you enjoyed the variety of choices we offer. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Wonderful knowledgeable helpful…

Wonderful knowledgeable helpful salesperson

September 8, 2024
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Reply from Raymour & Flanigan - Garden City

Dear FSD,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that our salesperson was able to provide you with knowledgeable and helpful service. We strive to ensure every customer has a positive experience, and your feedback reaffirms our efforts. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Micheal F

Micheal F. made my transaction seamless.

September 3, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Valine,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Michael F. was able to make your transaction seamless. We strive to provide excellent service, and it's wonderful to know that Michael delivered on that promise. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Love the service great sales women

Love the service great sales women

August 31, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Marge,

Thank you so much for your wonderful review! We're thrilled to hear that you loved the service and had a great experience with our sales team. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

my salesperson was knowledgeable and…

my salesperson was knowledgeable and professional

September 1, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Mireille,

Thank you so much for your wonderful review! We're thrilled to hear that your salesperson provided knowledgeable and professional service. We strive to offer the best experience for our customers, and it's great to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Knowledgeable salesperson with a…

Knowledgeable salesperson with a pleasant disposition. Helpful and easy going with good communication skil.

August 28, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Joseph,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesperson was knowledgeable, pleasant, and helpful during your visit. It's wonderful to know that their communication skills made your shopping experience enjoyable. We appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesperson was knowledgeable and…

Salesperson was knowledgeable and helpful.
The delivery time was on point.
The delivery was swift and efficient
The people we dealt with made it a pleasant experience.

August 27, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Christina,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our salesperson was able to assist you effectively and that the delivery process met your expectations. It's great to know that our team contributed to making your experience pleasant. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Excellent experience with sales person…

Excellent experience with sales person Eric

August 26, 2024
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Reply from Raymour & Flanigan - Garden City

Hi Norman,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Eric provided you with excellent service. We look forward to assisting you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Pamela Walker was our sales consultant…

Pamela Walker was our sales consultant this past Saturday. My wife and I were specifically interested the purchase of a power lift reclining chair. At the entrance, Pam met us with a warm greeting and assisted with the front doors as we are both handicapped. The chairs are located in the back of the store and we were extremely impressed with the patience she exhibited walking by our sides, even at our slow pace. She was very knowledgeable and provided a description of each specific chair as I tried it out. If it wasn't for Pam, we may not have finalized a purchase.
When the time comes in the near future for us to purchase more furniture to furnish our new co-op, we will insist on dealing only with Pam.

August 18, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Gary and Elaine,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Pamela provided you with exceptional service and made your visit enjoyable and comfortable. It's heartwarming to know that her patience, knowledge, and warm demeanor had such a positive impact on your shopping experience.

We are delighted that you found the perfect power lift reclining chair and that Pamela's assistance played a crucial role in your decision. Your kind words will certainly be shared with her and the rest of our team.

We look forward to welcoming you back when you're ready to furnish your new co-op. Please don't hesitate to reach out to Pam or any of our team members for assistance. Thank you once again for your kind review and for choosing Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Experience

DJ was patient in helping me select a love seat and chair without any pressure. Waiting for the furniture to arrive tomorrow and it took me several years to find the right set for our small space and we are excited for it to arrive. Thank you DJ and RF!!

August 13, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your wonderful review! We're thrilled to hear that DJ was able to assist you in finding the perfect love seat and chair for your space. It's great to know that you felt no pressure during the selection process. We understand how important it is to find the right furniture, and we're excited for you to receive your new pieces tomorrow. Thank you for choosing Raymour & Flanigan, and we hope you enjoy your new furniture for many years to come!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesperson was courteous and…

The salesperson was courteous and knowledgeable

July 30, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Sandra,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our salesperson. It's wonderful to know that their courtesy and knowledge made a great impression on you. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Attentive Salesperson

Salesperson listened to what we needed, took us straight to what we'd found online, and answered all of our questions about the product and delivery.

July 29, 2024
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Reply from Raymour & Flanigan - Garden City

Hi Robert,

Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to meet your needs and provide you with the information you were looking for. It's great to know that the process was smooth and efficient for you. We appreciate your feedback and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Henry was an excellent salesperson

Henry was an excellent salesperson
He made buying an easy experience

July 22, 2024
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Reply from Raymour & Flanigan - Garden City

Dear Customer,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Henry provided you with excellent service and made your buying experience easy and enjoyable. We will be sure to pass along your kind words to him. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

When we walked in we were greeted by…

When we walked in we were greeted by Joe. He was amazing. He gave us time to browse and when we were ready he was extremely helpful.

July 18, 2024
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Reply from Raymour & Flanigan - Garden City

Hi Mary,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Joe provided you with exceptional service and allowed you the time to browse comfortably. We aim to make every visit enjoyable and helpful, and it's wonderful to know Joe met your expectations. We look forward to welcoming you back to our store in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

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